my freind called our state rep's office insted of governor and got his claim fixed in like 2 days! find your rep here https://app.leg.wa.gov/districtfinder/ mabye try both?

I had success with the governor's office after my claim was stuck for 9 weeks. The number is 360-902-4111. They took my information and within a week, ESD called me to resolve my issue. Just be prepared with your claim ID and a clear explanation of the problem. They can't work miracles, but they definitely can get someone at ESD to actually look at your claim instead of letting it sit in the system forever.

One final clarification that might help you breathe easier: If your employer formally withdrew their appeal through the proper channels (not just told you they would), then ESD's system will update to show this status change. You can verify this in your eServices account under the "Decisions" or "Determinations" section. Regarding quality assurance reviews: ESD typically notifies claimants by mail/eServices if they're conducting a review, and you'd be given an opportunity to provide information. They don't typically just stop payments without notification unless there's suspected fraud. As for timeframes on how long these reviews take - it varies widely depending on their current workload, but usually 2-4 weeks. The pandemic created unusual backlogs, but processing times have improved significantly in 2025.

my situation was kinda different but related... my employer didn't appeal at first but then tried to after the deadline and ESD rejected it as "untimely" lol. but then they still tried going to OAH and eventually lost there too. the whole process took like 4 months and i was stressed the entire time! even if your employer withdrew just document EVERYTHING just in case

Update: I finally got through to ESD this morning! The representative explained that my claim was flagged because my previous employer filed some quarterly tax documents late, which made it look like I was working during weeks I claimed benefits (I wasn't). She said this is happening to a lot of people right now. I've uploaded my final paystub showing my last day of work, my termination letter, and my ID documents. They said it could take 3-4 weeks to review everything but she put a note in my file that I've responded to the letter. Such a relief to know what's actually going on! Thank you everyone for your help and suggestions. This community is amazing!

I got through too, finally!! In my case they said my employer reported different quarterly wages than what I had reported on my weekly claims. I explained that I had reported everything correctly based on when I was actually paid, not when the employer processed their quarterly reports. The agent said that's a common issue and told me exactly what to send in. They also put a hold on any collection activity while my case is being reviewed. Feeling so much better now!

when i had this problem i just kept uploading my documents every few days and eventually it cleared. i think sometimes they just miss seeing them the first time because of how many they're processing

Just checking in - any updates? Were you able to get your ID verification cleared?

i won my appeal in december and STILL havent got paid!!! ive called like 20 times and every rep tells me something different. one says "its processing" another says "theres another issue on your claim" and another says "looks good should be any day now" for TWO MONTHS!!! the whole system is broken and they dont care about us at all

One thing to note: If your appeal victory was based on a "procedural" issue rather than a direct finding about your eligibility, ESD might still need to complete their fact-finding process before issuing payment. For example, if the judge overturned ESD's decision because they missed deadlines or didn't properly notify you, ESD might still need to investigate your actual eligibility before paying benefits. Based on your description that "the employer didn't provide sufficient evidence," it sounds like a substantive ruling in your favor, which is good news for faster payment. Just be aware that the online status may not update immediately even when processing is underway.