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Appeals typically take 4-6 weeks for processing before OAH schedules a hearing. Here are some tips while you wait: 1. Continue filing weekly claims (very important) 2. Gather evidence for your case (emails, texts showing you had good cause) 3. Create a timeline of events leading to your separation 4. Check your mail daily as notices only come via USPS 5. If you move, update your address with both ESD and OAH I recommend looking at the OAH website as they have guides for unemployment hearings. If you truly were forced to resign, make sure you have documentation showing the conditions that made continued employment impossible or unreasonable.
Thank you for the advice! I'll start gathering my evidence. My boss essentially told me I needed to resign or they'd find a reason to fire me, but it was in person so I don't have it in writing. Will it just be my word against theirs at the hearing?
Without direct evidence of the conversation, it will be more challenging, but not impossible. Look for circumstantial evidence: any performance reviews showing good work, sudden changes in treatment, witnesses who saw/heard anything relevant, any texts/emails that hint at the situation even if they don't state it explicitly. Document any relevant workplace issues that led to this situation. Also, during the hearing, be very specific about exactly what was said, when and where the conversation occurred, and any other details. Specific testimony is often more credible than generalities.
does anyone know if u can check appeal status online? i cant find it anywhere on eservices
Unfortunately, ESD doesn't have an online status tracker for appeals. Once your appeal is transferred to OAH, you can call them directly at 1-800-583-8271 to check status, but there's no online option. This is one of the many frustrating gaps in their online system.
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IMPORTANT NOTE: If you start working full-time (even if it pays less than your benefits), you'll become ineligible for ANY unemployment, so at that point you should indicate that on your last weekly claim. The system will ask if you're working full-time now, and you'd select "yes" which will end your claim properly. But for part-time work, definitely keep filing and reporting your earnings! The formula ESD uses is: They subtract 75% of your earnings from your weekly benefit amount. So if your weekly benefit is $500 and you earn $300, they deduct $225 (75% of $300) from your $500, leaving you with $275 in partial unemployment benefits!
Thank you so much for the detailed explanation! This makes perfect sense now. I'll definitely keep filing my weekly claims and report my part-time income accurately. My weekly benefit is $650 and I'm only making about $400 at the part-time job, so sounds like I'll still get some help while I work toward full-time.
One more thing to be aware of - make sure you're still doing your required job search activities each week (3 job search activities) even while working part-time. Many people forget this step and end up having benefits denied. You're still required to look for full-time work while collecting partial benefits.
Thank you for the reminder! I'll make sure to keep doing my 3 job search activities each week. I'm actually already applying to full-time positions at the same company, so I guess those would count toward my job search requirements.
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UPDATE: I called the main ESD number this morning and after a 45-minute wait, finally got through to an agent. They confirmed there IS an adjudicator assigned to my claim who's trying to reach me about the separation issue. Apparently my former employer is claiming I quit voluntarily (which would disqualify me), but I was actually laid off due to a department reorganization. The agent put notes in my file about the best times to reach me and gave me the adjudicator's direct line. She said I should gather any documentation proving the layoff (termination letter, emails, etc.) before the fact-finding interview. Just wanted to update in case anyone else runs into this situation!
Glad you got it sorted out! That's exactly the right approach. For the fact-finding interview, be prepared to explain in detail: 1. The exact circumstances of your separation 2. Any conversations you had with management about it 3. Whether you received any documentation 4. If there were any witnesses Stick to facts rather than emotions, and have your timeline clear. If your employer is claiming you quit but you were laid off, that's a significant discrepancy they need to resolve before approving benefits. Good luck with the interview!
Thanks for the advice! I have the termination letter that clearly states "position eliminated due to departmental restructuring" so hopefully that will be enough evidence. I'm nervous about the interview but feeling better prepared now.
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btw the phone system asks different questions sometimes. like they word them weird compared to online. just pay attention. oh and have a pen ready cuz they give u a confirmation number at the end
Just to follow up on your original question - changing your PIN is absolutely fine and won't affect your claim status. The UI telephone system (1-800-318-6022) and eServices are just different ways to access the same claim system. The PIN is purely for telephone security verification, similar to your eServices password being for online security. One advantage of phone filing is that it's available longer hours than the website, which sometimes goes down for maintenance. But as others mentioned, the online system offers more features like uploading documents or checking detailed claim status.
Thank you! I changed my PIN today and everything went smoothly. I'll probably try the phone system this weekend for my weekly claim and see how it goes. Really appreciate everyone's help!
Connor Richards
Just checking back - were you able to get through using any of these suggestions? The adjudication department is definitely the toughest to reach, especially with the staffing issues the other poster mentioned.
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Lucy Lam
•Update: I tried the adjudication number but still couldn't get through after multiple attempts. I ended up using Claimyr yesterday morning out of desperation and actually got connected to someone who could help! They transferred me to an adjudicator who reviewed my case on the spot. They're releasing my payments later this week. SUCH a relief. Also contacted my state rep who said they'd look into it, but the phone connection ended up working faster. Thanks everyone for all the suggestions!
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Aidan Hudson
Glad you got it resolved! The whole system is so ridiculous. It shouldn't be this hard to talk to someone when your financial survival is at stake. Hope your payments come through quickly!
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