Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Eduardo Silva

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UPDATE: I finally got an adjudicator call today! After 5.5 weeks, they scheduled a phone interview regarding my voluntary quit. The adjudicator was actually very understanding about my situation with my disabled son. She asked for documentation about his medical needs and my school schedule, which I had ready. She said she'd make a decision within 48 hours. I'm cautiously optimistic! Will update again when I get the final decision.

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Chloe Martin

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Fingers crossed for you! Sounds like it's going in the right direction. When I went through adjudication last year, getting the call was usually a good sign. Let us know what happens!

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Eduardo Silva

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FINAL UPDATE: I was APPROVED! All those weeks of waiting and worrying and my claim was approved with backpay for the 6 weeks I've been filing. The determination letter specifically mentioned that caring for my disabled son qualified as good cause for leaving work, and my educational program was approved under CAT. I'm so relieved! For anyone else waiting - hang in there. The wait is horrible but there's light at the end of the tunnel.

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Congrats!!! So happy for you! This gives me hope for my claim 🙏

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Malia Ponder

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congrats on winning!!! honestly dealing with esd is like banging your head against a wall. i was in the same boat last yr and finally got my money but took almost 3 months after the judge ruled in my favor. you have to be super persistent and call like everyday. good luck with ur new claim too!

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Thanks! That seems to be the consensus - just keep calling and being persistent. Hearing others have eventually gotten their backpay gives me some hope at least.

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Madison Tipne

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Quick update on the process since I just helped my brother-in-law through this exact situation last month: Call 833-572-8400, choose the option for questions about an existing claim, then when asked about your specific issue, say "appeal decision payments." This should route you to the right department faster. Have your appeal decision handy - specifically the part listing which weeks you should be eligible for. They'll ask for the OAH docket number (starts with "OAH" followed by numbers) from the top right of your decision letter. The system has improved somewhat since 2024. Back payments after appeals now take about 3-4 weeks instead of 2-3 months like before. Just make sure you're very clear that you're requesting payment for weeks that were approved in your OAH decision, not regular weekly benefits.

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This is extremely helpful! I'll try this specific number and routing option tomorrow. I have my decision letter ready with all the information. Fingers crossed I get someone knowledgeable on the first try!

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Max Reyes

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This might sound weird but try checking your account late at night. For some reason my decision showed up at like 11:30 PM on a Tuesday. I think they must run some kind of batch update to the system overnight.

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Taylor To

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That's actually a great tip, thanks! I've been checking mostly during the day, but I'll try late night too.

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Ella Cofer

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One thing I learned during my appeal process - the decision might not automatically trigger payments even if you win. If you win your appeal, you may need to contact ESD directly to ensure they process any back payments owed to you. In my case, I won my appeal, but had to call several times before they released my back payments for the 9 weeks I was initially denied. Just something to keep in mind once you do get your decision.

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Yuki Tanaka

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To follow up on your question about alternatives if you don't qualify for regular UI due to insufficient W-2 hours: Unfortunately, the pandemic-era programs that covered self-employed workers (PUA) have ended. If you don't qualify for regular UI, you might want to look into: 1. WorkSource job placement services 2. DSHS emergency assistance programs 3. Local workforce development programs that might offer retraining 4. Apply anyway and appeal if denied - sometimes ESD misses eligible wages in their system And yes, absolutely apply even if you're unsure about qualifying. The formal determination is necessary if you need to appeal or pursue other options.

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Liam Murphy

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Thank you so much for this thorough information. I'll definitely apply regardless of my uncertainty about qualifying. I've been working with WorkSource already but will look into those DSHS programs too. Really appreciate the help during this stressful time!

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Aisha Patel

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@OP regarding the Claimyr service I mentioned earlier - yes, it definitely worked for me. It's not sketchy at all - they basically just help you navigate the ESD phone system and get placed in the callback queue properly. Once they connect you, you're talking directly with ESD. I was skeptical too but was desperate after trying for days. The agent I got was able to explain exactly what I needed for my new claim application after my benefit year ended.

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Liam Murphy

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Thanks for the info! I might try that if I can't get through in the next couple of days. At this point I'm willing to try anything since I really need to understand my options before my benefits run out.

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Zara Ahmed

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Following up on my earlier comment - I think it would be helpful to understand that under WAC 192-220-017, ESD can reexamine a decision at any time if they receive new information. However, any benefits paid before a redetermination are typically only considered overpayments if there was claimant fraud or misrepresentation. In your case, since it appears to be your employer potentially contesting the claim after an initial determination, you should be entitled to continue receiving benefits during the review unless ESD specifically notifies you of a hold. Even if they eventually rule against you, you might qualify for a waiver of overpayment if you received the benefits through no fault of your own (which appears to be the case here).

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ShadowHunter

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Thank you for explaining the specific regulation. That makes me feel a little better knowing that they shouldn't consider it an overpayment if they change their mind, since I've been completely honest throughout this process.

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Sean O'Connor

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btw did u use a fact finding form to respond to their new questions? make sure u fill that out SUPER detailed. my friend got denied cuz she just wrote short answers and they said she didn't provide enough info

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ShadowHunter

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Yes, they sent me a fact-finding questionnaire that I filled out with detailed explanations about my layoff. I also uploaded my termination letter and the email from my manager explaining the restructuring. Hopefully that's enough detail!

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