Washington Unemployment

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  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Have you considered looking into other benefits that might help bridge the gap? Sometimes when UI runs out, people qualify for programs like: - SNAP (food benefits) - Energy assistance programs - Temporary hardship assistance through DSHS Not ideal, but might help keep things afloat until work picks up again. Also, check with WorkSource - they sometimes have special programs for dislocated workers that include short-term financial assistance.

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Good suggestions. I've been too proud to look into those programs but might not have a choice soon. I'll check out WorkSource too - never thought about going there since I'm union, but worth a shot.

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One more thought: since you mentioned having kids, make sure you've filed for all tax credits you're eligible for this year. The Earned Income Tax Credit and Child Tax Credit can provide significant help if you had reduced income last year. If you've already filed, great, but if not, these credits might provide some additional funds to help bridge the gap until you find steady work again.

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We did file and got those credits, which helped. Used some to catch up on bills and put the rest in savings, which is almost gone now. Appreciate all the suggestions everyone has offered. Feels less overwhelming knowing what options are (and aren't) available.

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YES report it as fraud ASAP!! Call the fraud hotline at 800-246-9763 thats different from regular esd number. they take fraud calls quicker and can put a special flag on ur account.

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Just called the fraud line and left a message with all my info. They said someone will call back within 48 hours. This is such a nightmare but at least I'm taking all the right steps now. Thanks for the suggestion!

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Following up on my earlier comment - I think it would be helpful to understand that under WAC 192-220-017, ESD can reexamine a decision at any time if they receive new information. However, any benefits paid before a redetermination are typically only considered overpayments if there was claimant fraud or misrepresentation. In your case, since it appears to be your employer potentially contesting the claim after an initial determination, you should be entitled to continue receiving benefits during the review unless ESD specifically notifies you of a hold. Even if they eventually rule against you, you might qualify for a waiver of overpayment if you received the benefits through no fault of your own (which appears to be the case here).

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Thank you for explaining the specific regulation. That makes me feel a little better knowing that they shouldn't consider it an overpayment if they change their mind, since I've been completely honest throughout this process.

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btw did u use a fact finding form to respond to their new questions? make sure u fill that out SUPER detailed. my friend got denied cuz she just wrote short answers and they said she didn't provide enough info

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Yes, they sent me a fact-finding questionnaire that I filled out with detailed explanations about my layoff. I also uploaded my termination letter and the email from my manager explaining the restructuring. Hopefully that's enough detail!

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This might sound weird but try checking your account late at night. For some reason my decision showed up at like 11:30 PM on a Tuesday. I think they must run some kind of batch update to the system overnight.

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That's actually a great tip, thanks! I've been checking mostly during the day, but I'll try late night too.

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One thing I learned during my appeal process - the decision might not automatically trigger payments even if you win. If you win your appeal, you may need to contact ESD directly to ensure they process any back payments owed to you. In my case, I won my appeal, but had to call several times before they released my back payments for the 9 weeks I was initially denied. Just something to keep in mind once you do get your decision.

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have u tried messaging ur state representative?? thats wat i did after waiting 9 wks and suddenly my claim got fixed in 3 days!! they can do something called a "legislative inquiry" that puts ur claim at the top of someones list. worth a try b4 u go thru all that job application stuff lol

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Really? I never thought of trying that route. I'm going to look up who my rep is right now. Thanks for the tip!

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I share your frustration with the system, but I'd caution against assuming the delays are due to incompetence or poor management. The reality is that ESD is dealing with an antiquated computer system that was scheduled for replacement before the pandemic hit. The claims process involves multiple verification points through different agencies and employers, and adjudication specifically means there's some discrepancy that requires human investigation. If you're serious about applying, search for "Unemployment Insurance Specialist" or "Employment Security Specialist" on careers.wa.gov. But be aware - the starting pay isn't great considering the technical knowledge required (around $22-28/hour depending on experience), and the pressure can be intense when you're dealing with people who are desperate for their benefits. In the meantime, have you tried requesting an expedite on your claim due to financial hardship? There's a specific process for this that can sometimes help.

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Thank you for the reality check and the specific job titles. I didn't know about the expedite option - how exactly do I request that? At this point I'm genuinely facing eviction if I don't get some income soon.

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To request an expedite due to financial hardship, call the claims center and specifically state that you need to request a hardship expedite. Be prepared to briefly explain your situation (facing eviction, utilities being shut off, etc.). You can also upload documentation of the hardship (eviction notice, final utility bills) to your eServices account under "Upload a Document" and select "Hardship Documentation" as the document type. This won't guarantee immediate resolution, but it can move your case up in priority.

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