Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

To directly answer your question: Yes, you can definitely join by phone, and yes, you can leave early. The phone option works through their Webex system - when you dial in, you'll need to enter the meeting number followed by the # sign. For your job search log, make sure to document: - The exact name of the job fair - The date and time you attended - Names of at least 3 employers you interacted with - Any positions you expressed interest in This detailed documentation is important in case ESD has questions about your job search activities later. Since these virtual job fairs count as multiple job search activities, it's worth making the effort to attend even if only for the first hour.

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Thank you for the detailed instructions! I'll make sure to write down all that information for my log. Really appreciate knowing exactly what I need to document.

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btw when ur there make sure u talk to the healthcare companies they seemed to have the most actual jobs vs just collecting resumes

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Thanks for the tip! I'll definitely prioritize those booths during my limited time there.

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Make sure you're super clear on your appeal form about why this is wrong. When I had my hearing with the Administrative Law Judge, they specifically asked why I didn't respond to the original notice years ago. Have your answer ready - in your case, that your benefits were exhausted so you reasonably believed no response was needed. Also keep in mind that for the current disqualification, you'll need to address the performance standards issue separately. That's often a difficult basis for approval unless you can show it wasn't your fault or there were mitigating circumstances. The old paperwork issue might be resolved, but you'll still need to overcome the performance-based termination.

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That's a really good point about the performance standards issue. The metrics they used were only introduced 2 weeks before I was let go, and nobody in my department was hitting them. I have emails showing that. Should I include those in my appeal too?

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Absolutely include those emails about the new metrics! That's exactly the kind of evidence that can help overcome a performance-based disqualification. If you can show the standards were unreasonable or that you weren't given adequate time/training to meet them, you have a much stronger case. For the appeal process, submit both issues: 1) The training benefits form from 2018 was not responded to because benefits were exhausted, and 2) The performance standards that led to your termination were newly implemented with insufficient time to adapt. Make copies of EVERYTHING before you send it in.

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I can definitely show that. We got an email on March 2nd with the new metrics and I was let go on March 18th. Nobody received training on the new system either. I'll make sure to document all of this clearly. Thanks for all your help!

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pro tip: hit 4 then 2 then 1 then 3 in the phone menu. gets u to a different queue. worked for me last time

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I'll try that sequence tomorrow! At this point I'm willing to try anything.

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Just to follow up - did you get your standby issue resolved? If your employer has submitted the extension request, you should be able to see the updated standby end date in your eServices account under "Summary of Current Claim." If it's been more than 48 hours since they submitted it and you don't see the update, that would be a valid reason to call in as it might indicate a system issue.

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Thanks for checking back! I contacted my employer's HR department and they submitted the extension request yesterday. The standby date updated in my account this morning! Saved me hours of phone calls. Really appreciate the help from everyone here.

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Mei Wong

I tried calling ESD for DAYS about a similar issue last month and could never get through. The wait times are insane. I finally used a service called Claimyr that got me connected to an ESD agent in about 20 minutes. Totally worth it when you need to actually talk to someone. They have a demo video at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 and their website is claimyr.com if you end up needing to call about the union status thing.

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omg i used them too!! calling ESD is literally impossible otherwise

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Thanks for the tip! Hoping we won't need to call, but it's good to know there's an option if we get stuck. Those wait times are brutal.

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To directly answer your questions: 1. Yes, file normally: report zero hours/wages, available for work, and answer all questions as usual. 2. You don't need to do anything special since the claim has remained active throughout. 3. Since he maintained an active claim by continuously filing, there will be no waiting week. 4. Verify his union referral status is correctly showing in the system to avoid job search requirements. 5. Payment should process normally as long as there are no new issues with the claim. The key is that by continuously filing even during periods of work, you've maintained the claim's active status, which makes the transition back to receiving benefits seamless.

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Thank you for this clear breakdown! Very helpful to have everything summarized like this. We'll file tomorrow and hopefully everything goes smoothly.

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THE WHOLE SYSTEM IS DESIGNED TO CONFUSE YOU ON PURPOSE!!! They make it impossible to understand so you miss deadlines and they don't have to pay you. I had 5 different issues on my claim last year and every ESD person told me something different. They're trained to give you the runaround.

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While ESD certainly has systemic issues, what OP is experiencing is more likely a technical issue in the benefits system rather than an intentional barrier. Most claim specialists genuinely try to help, but they're limited by the aging computer systems that don't always display information correctly.

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Update: I finally got through to ESD this morning after trying for hours! The agent explained that the system glitched because I had multiple issues being processed at once. The disqualification was for a job separation issue, but I can't see the appeal option because the decision letter was just sent yesterday and hasn't updated in the system yet. The other adjudications are for separate weeks where I had reported some part-time hours. She said to watch my mail for the determination letter, which will have appeal instructions. Thanks everyone for the help and suggestions!

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Ryan Kim

Great news that you got through! When you receive that determination letter, make sure to file your appeal within the deadline (typically 30 days from the date on the letter). Include any supporting documents that address the separation issue. And definitely keep filing your weekly claims during the entire appeal process - if you win the appeal, you'll only get paid for weeks you properly claimed.

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