Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Mia Green

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One additional thing to note: ESD has specific rules about when they can and cannot accept late employer responses, outlined in WAC 192-130-065. The rule states that an employer's response may be considered if received within 30 days of the mailing of the Notice to Base Year Employer, if good cause is established. What this means for you: Your employer's 10-day late response is technically still within the extended timeframe allowed by regulation. However, they should have been required to establish "good cause" for their lateness. If you do speak with an ESD agent, you can specifically ask if the employer provided good cause for their late response as required by WAC 192-130-065. If they didn't, you have grounds to request that their late response not be considered. This might be helpful information for your adjudication interview.

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This is incredibly helpful - thank you for citing the specific regulation! I had no idea about the 30-day extended timeframe or the "good cause" requirement. I'll definitely ask about this when I speak with ESD next. Really appreciate you taking the time to share this information.

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Update: I wanted to share what finally worked for me in case it helps others in a similar situation. I tried everything suggested here - calling repeatedly (never got through), contacting my state representative (they sent an inquiry but I didn't hear back), and submitting additional documentation through my eServices account. What finally worked was using Claimyr to get through to an actual ESD agent. I was skeptical, but after 5 weeks in adjudication with no progress, I was desperate. The service connected me to an ESD agent in about 30 minutes. The agent was actually very helpful and explained that my employer had claimed I quit voluntarily, which contradicted my layoff documentation. She scheduled an adjudication interview for the following week and flagged my case for priority review due to the lengthy delay. I had my adjudication interview yesterday, was able to present all my evidence, and got approved today! All benefits are being paid retroactively. If anyone else is stuck in adjudication limbo, don't give up. Keep excellent records, continue filing weekly claims, and find a way to speak with an actual human at ESD who can see what's happening with your claim.

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Emma Bianchi

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congrats!! always good to hear when someone beats the system lol. I'm gonna try that claimyr thing next time I get stuck in esd hell

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Grace Patel

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Great news! This is exactly how the process should work - you had documentation showing you were laid off, presented it during adjudication, and prevailed based on the evidence. Glad it worked out for you!

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Chloe Zhang

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Look into whether ur eligible for hardship payment thru DSHS while waiting. Also check food banks in ur area. The alt base year thing actually happened to my brother in law and it took about 3 weeks after that letter before he saw any money. Hang in there!

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Quick update about WorkSource since you asked - they CAN help with some ESD issues, but it depends on the office and who's working that day. Some WorkSource staff have limited access to the ESD system and can at least tell you what's happening with your claim. They can't override decisions or speed up processing, but they might give you better info than you have now. If you go in person, bring: 1. Photo ID 2. Your ESD paperwork including that Alternate Base Year letter 3. Social Security card if you have it 4. Employment history for the past 18 months Call the WorkSource office first to make sure they can help with unemployment issues and if you need an appointment.

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Thank you! I'll call the WorkSource office tomorrow morning to check. Having someone actually look at my claim status would be helpful even if they can't speed things up. At least I'd know what's happening.

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Chloe Green

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did u check if theres legal aid that can help?? sometimes theres free lawyers for unemployment stuff but u gotta apply quick!!!

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Mila Walker

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Great suggestion. The Unemployment Law Project (unemploymentlawproject.org) offers free legal assistance for unemployment cases in Washington state. They might be able to help you prepare for the rescheduled hearing even if you can't get an attorney to attend with you. Their hotline is 206-441-9178 or toll-free 888-441-9178.

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Logan Scott

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When you get your continuance (and I'm confident you will), the first thing you should do is request all records ESD has about your case through a records request. This will show you exactly what they're basing their overpayment determination on. For SharedWork specifically, make sure you get copies of all the employer certifications and your weekly claim records. The most common issue I've seen is that ESD's system doesn't properly record the reduced hours under SharedWork and then incorrectly flags it as an overpayment. Having those records will be crucial for your case.

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Harper Hill

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THIS!! The exact same thing happened to me! ESD's system couldn't handle the SharedWork hour reporting correctly and kept saying I was overpaid. When I finally got all the records, it was obvious their system had a glitch. The employer reported my reduced hours correctly but ESD's system recorded them wrong. Definitely get those records!

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Has anyone else noticed that the ESD website literally contradicts itself in different sections about this stuff????? I swear the FAQ says one thing and then the handbook says something else and then when you finally talk to someone they tell you a third thing????

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Chris Elmeda

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THIS!!! I've been saying this for years! It's like they deliberately make it confusing so they can deny claims and save money. Classic government incompetence!

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Cedric Chung

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Thanks everyone for the helpful responses! I'm going to report my severance payment when I file my weekly claim. It sounds like I might not receive benefits for a few weeks while they allocate the severance, but I'll keep filing my weekly claims so everything stays active. I'll also try the Claimyr service to get confirmation directly from ESD about how they'll handle this specific situation. Really appreciate all the advice!

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Talia Klein

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Good decision! Just remember to keep all documentation related to your severance - the letter/agreement, paystub showing the payment, etc. If they have questions later, having that documentation readily available will make the process much smoother.

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Kendrick Webb

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Another thing to check: did you have any vacation or severance pay when you were laid off? Sometimes people don't realize that certain types of separation pay can affect your claim filing date. If you received severance that extended into January, you might have a case for adjusting your effective date of claim. Worth asking about if you speak with an ESD representative.

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Aidan Percy

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I did get a small severance - about 2 weeks of pay. Would that help my case at all?

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Kendrick Webb

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It might! If your severance period crossed into a new quarter, you could potentially argue that your claim shouldn't be effective until after your severance period ended. This is something an ESD claims specialist would need to evaluate, but it's definitely worth mentioning when you speak with them.

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Norman Fraser

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anyone else think its crazy that we have to become unemployment system experts just to not get screwed over?? like why isnt there a calculator on the esd website that would tell you "hey maybe wait 3 weeks to file and you'll get $200 more per week" 🙄

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Aidan Percy

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RIGHT?! That's exactly what I was thinking. They should at least warn you if waiting a short time would significantly change your benefit amount.

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