Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Kai Rivera

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i had this EXACT issue back in february. the esd website said paid on tuesday but the $ didnt show up til THE NEXT MONDAY!!!! i freaked out and called them everyday but they just kept saying "its processing, just wait" and they were right. super annoying tho when u have bills due!!!

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Aaliyah Reed

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UPDATE: The money finally hit my account this morning (Friday). So it took 4 days instead of the usual 1 day. Thanks everyone for your input - it helped me stop worrying! Seems like delays are just part of the process sometimes.

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Ella Russell

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glad it worked out! 👍

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Lucas Turner

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Thanks for updating us! Yes, unfortunately these delays happen periodically. Just FYI - for future reference, if you ever do need to contact ESD about payment issues, specifically mention that you're experiencing a "hardship" due to delayed payment. This can sometimes get your case escalated, especially if you have documentation showing due bills that you're at risk of missing.

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Aisha Mohammed

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my cousin had this happen and she said they sent all her backpay on a prepaid card even tho she had direct deposit set up for her regular payments... might want to watch your mail for that too just in case

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Luca Ricci

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Oh wow, really? That's good to know. I'll keep an eye on the mail too then. The last thing I need is to miss a card with that much money on it!

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Ethan Campbell

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Just to follow up on this thread - any update on your payment? Did it arrive within the timeframe most of us suggested?

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Luca Ricci

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Yes! The money hit my account this morning - exactly 9 business days after the appeal decision. Thanks everyone for your help and advice through this. Such a relief to finally have this resolved after 8 months of fighting.

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Isabella Tucker

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anyone know if esd offices are open saturdays? cant take more time off work or ill get fired

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Camila Jordan

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No, ESD offices are only open Monday-Friday, typically 8am-5pm with some closing for lunch. WorkSource centers have similar hours. If you can't take time off, calling is your best option, but be prepared for long wait times.

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Alexis Renard

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Thanks everyone for the advice! I think I'll wait one more week to hit the 3-week mark, and then try both calling (maybe with that Claimyr service) and visiting an office if the phone doesn't work out. I'll keep filing my weekly claims in the meantime and hope my employer responded accurately about my hours reduction. Really appreciate all the insights!

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Max Knight

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That sounds like a good plan. Also, don't forget to check your ESD account notifications and email daily, as they sometimes request additional information through those channels during adjudication. Missing those requests can further delay your claim processing.

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Tasia Synder

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sorry to jump in here but does anybody know if applying to the same company for different positions counts as separate job search activities? i found like 5 positions at microsoft i'm qualified for but dont know if i can list them all separately??

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Rhett Bowman

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Yes, applying for different positions at the same company counts as separate activities as long as they're distinct job postings with different job requirements/descriptions. Just make sure you document each one separately with the specific job title, posting number if available, and date of application.

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Caleb Bell

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UPDATE: I got through to ESD finally and they confirmed remote job applications ARE valid job search activities! The person I spoke with said they've been getting this question a lot lately and there's some misinformation going around. As long as the jobs are: 1. Real positions with legitimate companies 2. Jobs you're qualified for 3. Positions you would accept if offered 4. Properly documented with company name, position, date, and method of application They count! So relieved. Thanks everyone for your help!

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thx for the update! glad it worked out for u

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Abigail Patel

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Great to hear! And excellent job following up directly with ESD to get the official answer. That's always the best approach when you get conflicting information.

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NightOwl42

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UPDATE: I got through the line! Turns out I had an old claim from 2022 that was marked Ineligible because they never verified my ID back then. I've now submitted my ID verification and once that gets cleared, they said they'll re-evaluate the disqualified weekly claims. The agent was actually super helpful once I finally reached someone. Fingers crossed this doesn't take too long to resolve. Thanks everyone for your suggestions!

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Miguel Herrera

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Great news! This is exactly the kind of hidden issue I suspected. Once the ID verification is processed, they should be able to clear those disqualifications quickly. Make sure to keep filing your weekly claims in the meantime so you don't miss any potential benefits.

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Zainab Ali

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thats awesome!! how did u finally get through? i might have another issue coming up soon and wanna know the secret lol

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NightOwl42

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To answer those asking how I got through: I tried that Claimyr service that someone mentioned above. Honestly, after weeks of frustration, it was worth it to finally talk to someone who could help. The ESD agent told me it could take 5-7 business days for the ID verification to process, then another few days for them to review my disqualified weeks. At least now I know what's going on!

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Ava Thompson

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Thanks for updating us! It's always helpful to hear how these situations get resolved. Hope the rest of the process goes smoothly for you.

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Kendrick Webb

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The overpayment waiver process has specific timelines that ESD is supposed to follow. According to WAC 192-220-030, they should make a determination within a reasonable time. Ten months is definitely excessive and indicates your claim may have fallen through the cracks. I'd recommend three things: 1. Call ESD directly and request a status update. Ask for your case to be escalated due to the extended wait time. 2. If calling doesn't work, submit a formal written inquiry through your eServices message center. This creates a paper trail. 3. If all else fails, contact your state representative's office. They often have constituent services that can help with ESD issues. Also, make sure to continue filing your current unemployment claims properly while this older issue is being resolved. The two matters are technically separate in ESD's systems.

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Fiona Gallagher

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Thank you for the detailed advice! I didn't know I could contact my state representative about this. I'll try calling first, but if that doesn't work, I'll definitely try the other options you suggested.

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Thais Soares

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UPDATE: I finally got through to ESD this morning after trying since 8am! The agent found my file and said there's actually a SYSTEM GLITCH that's been affecting some waiver requests where they get stuck in the system without being assigned to a claims specialist for review. She's escalated my case and said I should hear something within 5-7 business days. She also added a note that it's been pending an excessive amount of time. For anyone else dealing with this - CALL THEM! Don't just wait like I was doing!

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Nalani Liu

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Great update! That system glitch has been an ongoing issue with their case management software. Glad you got through and had your case escalated. Make sure to follow up if you don't hear anything in 7 business days.

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Fiona Gallagher

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That's fantastic news! Thank you so much for coming back to update. I'm going to call tomorrow morning and specifically mention the system glitch. Fingers crossed I get a helpful agent like you did!

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One other thing to try - if you've had any prior communication with a specific ESD agent (like during your initial application), try to contact that person directly. Sometimes they'll help move things along because they're already familiar with your case. And definitely mention the word "hardship" specifically when you communicate with ESD - they have internal procedures for prioritizing cases with severe financial impact.

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Amara Oluwaseyi

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Thanks everyone for the suggestions! I'm going to try: 1. The secure message portal with specific questions about my adjudication status 2. Reaching out to my state representative (already found their contact info) 3. Looking into Claimyr to actually get someone on the phone I'll update here if any of these work. Really appreciate all the advice when I was feeling completely stuck!

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Sofia Gutierrez

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Good luck! The system is frustrating but persistence usually pays off eventually.

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Nia Thompson

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Just wanted to follow up - did your payment arrive? I'm in a similar situation and trying to gauge timing.

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Zara Ahmed

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Yes! It came through exactly 42 hours after the status changed to paid. It was one lump sum for all 9 weeks minus taxes. Such a relief! If yours shows paid, it should be very soon!

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Layla Sanders

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dude just reduce ur hours at the pt job instead of quitting??? tell ur boss u cant work as much, problem solved, keep some income + full benefits

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Mohammed Khan

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I've actually tried that approach already. My manager said they need people who can work the hours they're scheduled, and if I can't commit to what they need, they'd rather hire someone else. It's unfortunately an all-or-nothing situation with this particular employer.

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Gavin King

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An important update based on a rule change: As of 2025, ESD has slightly modified their approach to part-time work while on unemployment. They now place greater emphasis on whether the part-time work is impeding your ability to search for and obtain work in your regular occupation. If you can demonstrate that: 1. The part-time work schedule conflicts with interview opportunities 2. The hours/schedule prevent you from attending job fairs or networking events in your field 3. You're too exhausted from the part-time work to effectively search for suitable employment These factors now carry more weight in determining if quitting would be considered for good cause. Again, documentation is critical here - keep records of any missed opportunities due to your part-time schedule.

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Mohammed Khan

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That's really good to know about the updated rules! I actually had to skip a tech networking event last week because of my retail shift. I'll definitely document that too. It's exhausting working retail on my feet all day and then trying to do programming tests and technical interviews.

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Amaya Watson

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My cousin's adjudication took like 3 months last year but that was because she had worked for two different companies and one of them kept sending in incorrect information. I think if your school confirms everything quickly you should be fine. Good luck!!

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Update: I finally got through to ESD today! The adjudicator confirmed they're just waiting for my school to verify my enrollment status, and that my former employer not responding won't hold things up much longer. They said once they hear from the school, they should have a decision within a week. Feeling much more hopeful now!

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KingKongZilla

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That's great news! Make sure you continue filing your weekly claims during this waiting period, even before you get a determination. If approved, you'll only be paid for weeks you've properly filed claims for.

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Bethany Groves

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glad to hear!! fingers crossed for u

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