Is visiting ESD office worth it for 2-week adjudication case? Need advice
I've been stuck in adjudication for almost 2 weeks now (nothing compared to some horror stories I've read here). Someone mentioned visiting an actual ESD office might help speed things up? Has anyone done this recently? My claim is for reduced hours after my company cut me from 40 to 15 hours per week, and I'm getting anxious since rent is due soon. I'm still filing my weekly claims and reporting my part-time income, but nothing is being paid while in adjudication. Is it worth taking time off my reduced schedule to physically go to an office, or should I just wait it out since it's only been 2 weeks? Any experiences would be helpful!
19 comments


Camila Jordan
I visited the WorkSource center in Everett last month after 3 weeks in adjudication. It definitely helped, but they told me they prioritize cases that have been waiting 3+ weeks. They couldn't directly resolve my adjudication issue, but the staff person did put notes on my account and somehow that triggered movement. Got my determination letter a few days later. If you're only at 2 weeks, they might tell you to wait longer, but it doesn't hurt to try if you can spare the time.
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Alexis Renard
•Thanks for sharing your experience! Did you need to make an appointment first or could you just walk in? I'm in Seattle area so I'd probably go to the one downtown.
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Tyler Lefleur
going in person is a waste of time tbh. they just tell u to call the main number anyway. i went twice and got nowhere, just wasted gas and parking $$$
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Madeline Blaze
•THIS! 🙄 I spent half a day at the Tacoma office last month and all they did was hand me a piece of paper with the same phone number I'd been trying to call for WEEKS. The whole system is designed to make us give up. They don't even have phones you can use to reach adjudicators at the physical locations anymore - it's RIDICULOUS!
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Max Knight
From my experience working with unemployment claims, two weeks in adjudication is actually still within normal processing timeframes for 2025. The current average is 3-4 weeks for standard adjudication cases involving reduced hours. The WorkSource offices can be helpful in some situations, but they have limited ability to influence adjudication timelines directly. You mentioned you're filing weekly claims and reporting your part-time income correctly - that's excellent. Make sure you're also completing your three job search activities each week and documenting them properly, even while in adjudication. For reduced hours cases specifically, ESD is checking with your employer to verify the reduction wasn't due to performance issues or voluntary on your part. This verification process is often what causes the adjudication delay.
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Alexis Renard
•Thanks for the detailed explanation! I'm definitely keeping up with my job search activities even though it feels pointless while nothing is getting paid. My employer's HR told me they already responded to ESD's inquiry last week, so I was hoping that would speed things up.
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Emma Swift
I was in the same boat a couple months ago (January 2025) and got SUPER frustrated trying to reach someone by phone. After reading about Claimyr on this forum, I decided to try it - claimyr.com actually got me connected to an ESD agent in about 20 minutes when I'd been trying for days on my own. They have a video demo of how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The agent couldn't immediately resolve my adjudication, but she was able to see what was causing the hold and gave me a realistic timeline. That peace of mind alone was worth it for me. Might be worth trying before taking time off work to visit an office that might not help anyway.
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Isabella Tucker
•does this actually work? seems sketch to have some random service calling esd for you
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Emma Swift
•It's not sketchy - they just help you get through the phone system. You still talk directly to ESD yourself. I was hesitant too but it worked for me when nothing else did.
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Jayden Hill
my adjudcation took 7 weeks and nobody could help. i called emailed went to office everything. system is broken. sorry but probbly nothing u can do but wait. they told me visiting office only helps if u have identity verification issues not regular adjudication.
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Camila Jordan
•That's partially true - they prioritize identity verification issues at the offices, but they can also help with other issues depending on staffing and which office you visit. Some offices have adjudicators on-site certain days of the week. It's worth checking the ESD website for your local office to see what services they're currently offering.
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Max Knight
One important thing to note: if your adjudication is approved, you'll receive all back payments for weeks you properly claimed. So while it's frustrating to wait, you won't lose any eligible benefits as long as you keep filing your weekly claims correctly and meeting all requirements. For reduced hours cases specifically, make sure you're available for full-time work despite your current part-time schedule. If your employer called you back to full-time tomorrow, you'd need to accept that to remain eligible. This is sometimes a confusing point for partial unemployment claims.
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Alexis Renard
•That's good to know about the back payments! And yes, I would absolutely go back to full-time if offered. I've been with this company for over 3 years and the reduction wasn't my choice at all. I just hope they process everything before my savings runs too low.
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Madeline Blaze
Wait until you hit 3 weeks, THEN go to an office. I know it's stressful but 2 weeks is nothing in ESD time. My sister's claim took 6 WEEKS and when she finally got through to someone, they said something had been flagged in her work history from TWO YEARS AGO that had nothing to do with her current claim!!! The whole system is designed to be confusing and slow people down. They're counting on you giving up.
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Tyler Lefleur
•ur sister is lucky it was only 6 weeks lol. mine took 11 weeks and they never even told me why
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Isabella Tucker
anyone know if esd offices are open saturdays? cant take more time off work or ill get fired
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Camila Jordan
•No, ESD offices are only open Monday-Friday, typically 8am-5pm with some closing for lunch. WorkSource centers have similar hours. If you can't take time off, calling is your best option, but be prepared for long wait times.
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Alexis Renard
Thanks everyone for the advice! I think I'll wait one more week to hit the 3-week mark, and then try both calling (maybe with that Claimyr service) and visiting an office if the phone doesn't work out. I'll keep filing my weekly claims in the meantime and hope my employer responded accurately about my hours reduction. Really appreciate all the insights!
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Max Knight
•That sounds like a good plan. Also, don't forget to check your ESD account notifications and email daily, as they sometimes request additional information through those channels during adjudication. Missing those requests can further delay your claim processing.
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