Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One other thing to check - is this your first payment after changing your direct deposit information? If you recently updated your banking details, the first payment after a change can take longer to process as they verify the new account. This is a security measure that sometimes isn't clearly communicated.

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Nope, same bank account I've been using since I first applied for benefits. No changes at all. Really appreciate everyone's help here though. I'm going to try calling at 8am sharp tomorrow and if that doesn't work, might try that Claimyr service someone mentioned. Will update when I (hopefully) get this resolved!

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UPDATE: Finally got through to ESD this morning! Turns out there was a processing delay because of a system update they did last weekend. The agent said several claimants were affected and they're working to push all the delayed payments through within 48 hours. She noted my account specifically for follow-up. So if anyone else is experiencing this same issue, that's probably what's happening!

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Thanks for updating us! System updates causing payment delays is unfortunately common with ESD. Did they give you any kind of confirmation number or case ID for your specific payment issue? Always good to get that for your records in case you need to follow up again.

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Yes, got a confirmation number and the agent's ID. Money finally hit my account this morning! Such a relief.

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the govs office # is usless for getting ESD help... i tryed it 3 times during covid and they just take your info and say theyll pass it on. nothing ever happens!!! its all just for show, they dont REALLY care if ur losing ur house. my claim was stuck 9 weeks b4 i finally got thru to a real person at esd who fixed it in 5 mins!!!

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Same here. waited 7 weeks last winter. the whole system is broken. crazy that it's 2025 and they still can't figure out how to run a decent phone system or hire enough people.

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While the Governor's office (360-902-4111) can take your complaint, they're not equipped to expedite individual unemployment claims. The Office of Administrative Hearings (OAH) at 800-366-0955 might be more helpful if you're at the appeals stage. For most claimants facing delays, these strategies often work better: 1. Contact your district's state representative or senator 2. Request an official hardship review through eServices messaging 3. Be very specific in your hardship details (exact dates of rent due, utility shutoffs, etc.) 4. Continue completing all weekly claims while waiting ESD is legally required to process claims within certain timeframes, but staffing challenges often cause delays.

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This is really helpful info. I wish I'd known about the hardship review option earlier. Do you know if there's a specific form or just mention it in the general message system?

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There's no special form - just use the secure message feature in eServices. Start your message with "HARDSHIP REQUEST" in the subject line, then detail your specific financial situation with dates and consequences. Include any documentation if the system allows attachments.

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just want to say that i'm in almost the exact same situation right now except with a workplace injury instead of pregnancy. its so frustrating how these different benefit systems don't talk to each other better! good luck with your claim!

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Thanks! And you're right, it would be so much easier if these systems were better integrated. Good luck with your situation too!

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Did you get your waiting week paid? When COVID started they were paying the waiting week but I think they stopped doing that. Just wondering if you'll have to do another waiting week or if the original one counts.

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Good question. The waiting week only applies once per benefit year. Since OP already served their waiting week before going on PFML, they won't need to serve another one when reopening, assuming it's still within the same benefit year (typically 52 weeks from when you first filed).

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That's a relief to hear! Yes, I'll still be in the same benefit year when I reopen.

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Just wanted to check back - were you able to get those missed weekly claims submitted? Make sure you're completing all your job search activities too (3 per week). The biggest mistake first-time claimants make is not documenting their job search properly, which can lead to benefits being denied later.

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Yes! I got the missed claims submitted and the system accepted them. I've also started tracking my job search activities - already applied to 5 positions this week and saved all the details. I'm learning quickly! Still waiting on the final approval, but at least I feel like I'm doing everything right now. Thanks again for the guidance.

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Just sharing my timeline to help: Applied Jan 12, monetary determination Jan 18, approval Jan 29, first payment Feb 3. So about 2.5 weeks total from application to approval for me. Hope that helps!

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That's really helpful to see the whole timeline laid out! I'm at about 2 weeks now, so maybe I'll hear something soon. Thanks for sharing your experience.

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Quick update - I tried that Claimyr service I mentioned earlier and it actually worked. Got through to an agent in about 20 minutes after trying for weeks on my own. The agent told me they're processing claims from April 12th right now (as of yesterday), so if you filed after that, there's a backlog. They recommended continuing to file weekly claims while waiting.

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I'm suspicious of ANY service charging money to connect people with a government agency we should be able to reach for FREE. It's ridiculous that these third-party services even need to exist.

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UPDATE: My claim finally moved from pending to processing this morning! That's 6 business days total. I went ahead and submitted my first weekly claim yesterday even though the initial claim wasn't approved yet. Thanks everyone for your advice and reassurance that the delays are normal right now.

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Great news! Once your claim completes processing, be prepared for the possibility of having to complete an identity verification through ID.me if you haven't already done so. This is another common delay point in the process, but you'll receive clear instructions in your eServices account if this is required.

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