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the govs office # is usless for getting ESD help... i tryed it 3 times during covid and they just take your info and say theyll pass it on. nothing ever happens!!! its all just for show, they dont REALLY care if ur losing ur house. my claim was stuck 9 weeks b4 i finally got thru to a real person at esd who fixed it in 5 mins!!!
While the Governor's office (360-902-4111) can take your complaint, they're not equipped to expedite individual unemployment claims. The Office of Administrative Hearings (OAH) at 800-366-0955 might be more helpful if you're at the appeals stage. For most claimants facing delays, these strategies often work better: 1. Contact your district's state representative or senator 2. Request an official hardship review through eServices messaging 3. Be very specific in your hardship details (exact dates of rent due, utility shutoffs, etc.) 4. Continue completing all weekly claims while waiting ESD is legally required to process claims within certain timeframes, but staffing challenges often cause delays.
This is really helpful info. I wish I'd known about the hardship review option earlier. Do you know if there's a specific form or just mention it in the general message system?
just want to say that i'm in almost the exact same situation right now except with a workplace injury instead of pregnancy. its so frustrating how these different benefit systems don't talk to each other better! good luck with your claim!
Did you get your waiting week paid? When COVID started they were paying the waiting week but I think they stopped doing that. Just wondering if you'll have to do another waiting week or if the original one counts.
Good question. The waiting week only applies once per benefit year. Since OP already served their waiting week before going on PFML, they won't need to serve another one when reopening, assuming it's still within the same benefit year (typically 52 weeks from when you first filed).
Just wanted to check back - were you able to get those missed weekly claims submitted? Make sure you're completing all your job search activities too (3 per week). The biggest mistake first-time claimants make is not documenting their job search properly, which can lead to benefits being denied later.
Yes! I got the missed claims submitted and the system accepted them. I've also started tracking my job search activities - already applied to 5 positions this week and saved all the details. I'm learning quickly! Still waiting on the final approval, but at least I feel like I'm doing everything right now. Thanks again for the guidance.
Just sharing my timeline to help: Applied Jan 12, monetary determination Jan 18, approval Jan 29, first payment Feb 3. So about 2.5 weeks total from application to approval for me. Hope that helps!
Quick update - I tried that Claimyr service I mentioned earlier and it actually worked. Got through to an agent in about 20 minutes after trying for weeks on my own. The agent told me they're processing claims from April 12th right now (as of yesterday), so if you filed after that, there's a backlog. They recommended continuing to file weekly claims while waiting.
UPDATE: My claim finally moved from pending to processing this morning! That's 6 business days total. I went ahead and submitted my first weekly claim yesterday even though the initial claim wasn't approved yet. Thanks everyone for your advice and reassurance that the delays are normal right now.
Great news! Once your claim completes processing, be prepared for the possibility of having to complete an identity verification through ID.me if you haven't already done so. This is another common delay point in the process, but you'll receive clear instructions in your eServices account if this is required.
Ali Anderson
One other thing to check - is this your first payment after changing your direct deposit information? If you recently updated your banking details, the first payment after a change can take longer to process as they verify the new account. This is a security measure that sometimes isn't clearly communicated.
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Sean Matthews
•Nope, same bank account I've been using since I first applied for benefits. No changes at all. Really appreciate everyone's help here though. I'm going to try calling at 8am sharp tomorrow and if that doesn't work, might try that Claimyr service someone mentioned. Will update when I (hopefully) get this resolved!
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Lucas Parker
UPDATE: Finally got through to ESD this morning! Turns out there was a processing delay because of a system update they did last weekend. The agent said several claimants were affected and they're working to push all the delayed payments through within 48 hours. She noted my account specifically for follow-up. So if anyone else is experiencing this same issue, that's probably what's happening!
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A Man D Mortal
•Thanks for updating us! System updates causing payment delays is unfortunately common with ESD. Did they give you any kind of confirmation number or case ID for your specific payment issue? Always good to get that for your records in case you need to follow up again.
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Lucas Parker
•Yes, got a confirmation number and the agent's ID. Money finally hit my account this morning! Such a relief.
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