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I was skeptical about using a service to help contact Washington ESD, but honestly the phone system is so broken that sometimes you need help. I used Claimyr when I couldn't resolve an issue with my job search requirements and it was worth it to actually talk to someone.
Bottom line: your weekly benefit amount is set based on your earnings history and can't be changed. But you can maximize what you get through training allowances, proper reporting of all wages, and making sure you don't miss any weekly filings. Also look into other assistance programs to supplement your income.
For future reference, if anyone needs to actually speak with a Washington ESD representative about PFML or any other benefits, that Claimyr service mentioned earlier really does work. I was skeptical at first but when you're stuck and need answers, it's worth having options.
This has been such a helpful thread! I'm saving this for when my sister goes on maternity leave next year. Had no idea about the difference between UI and PFML.
Best of luck with whatever you decide! These situations are never easy but it sounds like you're being smart about researching your options first.
Just a reminder to everyone in similar situations - always be completely honest on your unemployment application and weekly claims. Trying to hide workers comp payments or misrepresenting your work restrictions will only cause bigger problems down the road.
This thread is depressing but helpful. At least I know I'm not the only one dealing with this nightmare. Washington ESD really needs to get their act together.
Definitely helpful to know it's not just me, but frustrating that so many people are going through this.
The fact that services like Claimyr even need to exist shows how broken the system is.
Update us when you figure out what's going on! I'm in a similar situation and want to know what worked for you.
Seriously consider Claimyr if the other suggestions don't work - getting an actual person on the phone changes everything.
PixelWarrior
The online portal is helpful when it works but the user interface is pretty outdated. You'd think Washington ESD would modernize their website design at some point.
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CyberNinja
•the SecureAccess Washington site looks like it was designed in 2005
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Diego Ramirez
•Function over form I guess, but yeah it could definitely use a visual update. At least the important information is there once you figure out how to navigate it.
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Amara Adebayo
Overall I think the system has more safeguards now but is also more bureaucratic. Better fraud prevention but harder for legitimate claimants to get help when they need it. Technology has solved some problems but created others.
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Sean O'Connor
•Which is why services like Claimyr exist now - to bridge the gap when you can't reach Washington ESD through normal channels. Sometimes you just need to talk to a real person about your specific situation.
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Amara Adebayo
•Makes sense. The system has gotten so complex that navigating it on your own can be really challenging, especially if you run into problems.
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