Social Security online application stuck on 'save and exit' with no submit button - how to complete?

this happened to me last month!! so frustrating. check if theres a review page you need to go through first. i remember i had to click something that said 'review application' before the submit button showed up. if not maybe try a different browser? the ssa website is terrible

There are a couple of possibilities here: 1. You may have missed a required field somewhere in the application. The system won't let you submit until ALL required fields are completed. Go back through each section and look for any red asterisks or highlighted fields. 2. There should be a "Review" or "Submit" button on the final summary page. If you're only seeing "Save and Exit," you're likely not on the actual final page yet. 3. Sometimes the SSA online system has session timeouts that can cause issues. Try logging out completely, clearing your browser cache, and logging back in. 4. Check if you have any pop-up blockers enabled - sometimes the submission confirmation appears in a pop-up window that might be blocked.

yea the ssa website is GARBAGE!!!! i had to call them after trying for 3 weeks to submit my disability application online. waste of time doing it online just call them

I had this EXACT same problem two months ago! What fixed it was clicking on the "Application Status" tab first, then there was an option to review the application, and THEN the submit button finally appeared. The website navigation is really confusing. If that doesn't work, try using Internet Explorer (if you still have it) because some government sites work better with older browsers for some reason.

If you're still having trouble submitting your application online, I'd recommend using Claimyr to connect with a Social Security representative quickly. I was stuck in a similar situation with my disability application and spent days trying to get through on the regular SSA phone line with no luck. With Claimyr (claimyr.com), I got connected to an agent in about 15 minutes who helped me complete my submission. They have a video that shows how it works: https://youtu.be/Z-BRbJw3puU. Definitely worth it to avoid the frustration of the website issues.

The submit button should appear after you've completed the "Review and Submit" section. Sometimes it's not obvious that you need to click through one more screen. Also, check if you have any sections marked as "incomplete" on your application status page. The SSA online system won't let you submit if even one question is unanswered or one document is missing. If all else fails, you can schedule an appointment at your local office or call the main number (though be prepared for a long wait). The good news is that as long as you've started your application, your filing date is protected even if there's a delay in actually submitting it.

did u ever get this fixed?? im having the same problem now lol

I'm glad to see this got resolved! This is such a common issue with the SSA online system. For anyone else running into this problem, here are the key things that seem to work based on everyone's experiences: 1. Look for a "Ready to Submit" or "Application Status" tab at the top of your dashboard 2. Make sure ALL required fields are completed (even ones that seem optional) 3. Try different browsers - Chrome and Edge tend to work better than Firefox 4. Clear your browser cache and cookies before trying again 5. Check that pop-up blockers aren't interfering with the submission process The SSA website definitely needs better user experience design, but at least there are workarounds. Thanks to everyone who shared their solutions - this thread will be really helpful for future people dealing with the same frustration!

I work as a benefits counselor and see this issue frequently. One thing that hasn't been mentioned yet is that sometimes the system requires you to electronically "sign" your application before the submit button appears. Look for a section called "Electronic Signature" or "Sign Application" - it might be a separate step that needs to be completed after you've finished all the other sections. Also, make sure you're using a supported browser version. The SSA website sometimes has compatibility issues with older browser versions, and they don't always display clear error messages when this happens. If you continue having problems, you can also visit your local SSA office with a printed copy of your application (you should be able to print it from the "save and exit" page) and they can help you complete the submission process in person.

As someone who recently went through this same nightmare, I wanted to add one more potential solution that worked for me. After trying all the browser switching and cache clearing (which didn't work), I discovered that my ad blocker was actually interfering with the SSA website's JavaScript. Once I disabled my ad blocker specifically for the SSA site and refreshed the page, suddenly all the navigation elements appeared properly, including the submit functionality. It's crazy that government websites aren't designed to work with basic browser security extensions, but here we are. Also, for anyone still struggling, the SSA has a technical support phone line (1-800-772-1213) that's separate from their general customer service - they can sometimes walk you through the online submission process step by step if you're still logged in while on the call with them. Glad to see @Liam McGuire got it sorted out eventually! These kinds of threads are so helpful for the rest of us dealing with these frustrating technical issues.

This thread has become such a valuable resource! I'm dealing with a similar issue right now with my spouse's application, and reading through all these solutions has given me so many things to try. It's incredible how many different technical issues can cause the same symptom - missing submit button. Between the ad blocker interference, browser compatibility, electronic signature requirements, hidden "Ready to Submit" tabs, and incomplete field validation, it's like a troubleshooting checklist for SSA website problems. What really stands out to me is how this community came together to help solve a frustrating government website issue. The SSA really needs to invest in better user experience design and clearer error messaging, but until they do, threads like this are invaluable. I'm bookmarking this for sure and will definitely try the ad blocker solution first since that seems to be an overlooked cause. Thanks to everyone who shared their experiences - you're making the SSA application process a little less painful for the rest of us!

This is an excellent compilation of troubleshooting steps! As someone who works in IT support, I can add that another common issue is having multiple browser tabs open with the SSA website - the session management can get confused and prevent proper form submission. Always try closing all SSA-related tabs and opening just one fresh session. Also, for anyone still struggling, the SSA website performs maintenance on Sunday nights (usually 10 PM - 6 AM EST), so if you're trying to submit during those hours, that could explain the missing submit button. The system should display a maintenance message, but sometimes it just shows incomplete functionality instead. One more tip: if you're using a VPN, try disabling it temporarily. Some government sites have geolocation checks that can interfere with form submissions when they detect VPN traffic. Thanks to everyone for building such a comprehensive troubleshooting guide - this thread should be pinned as a reference!