Social Security direct deposit wrong account number - how long to fix?

I did the exact same thing last year! Don't panic. The payment will bounce back to SSA if the account number doesn't exist. If it happens to be someone else's account (unlikely but possible), you'll have to work with SSA to get it back. Either way, call EARLY in the morning, like right when they open at 8am. The wait times are much shorter then.

this happend to my mom she had to wait 2 weeks for them to fix it just keep calling

I had this exact issue in February. It took exactly 5 business days after speaking with a representative to get my payment reissued. Here's what happens: 1. If the account number doesn't exist, the payment will automatically return to SSA within 3-5 business days 2. If the account exists but isn't yours, it's more complicated and could take 2-3 weeks to resolve The key is actually reaching someone at SSA. I wasted days trying to get through on the phone until I found a service called Claimyr (claimyr.com) that got me connected to an SSA agent in under 20 minutes. They have a video showing how it works: https://youtu.be/Z-BRbJw3puU Once you reach someone, ask them to verify if your payment has been returned to them or if it's still processing. They can expedite the reissue if you explain it's causing financial hardship.

THE SSA IS A COMPLETE DISASTER WITH DIRECT DEPOSIT ISSUES!!!! I went through this EXACT nightmare last summer and it took SEVEN WEEKS to get my money!!! Every agent told me something different about the "process" and nobody could tell me where my money actually was! One said it would take 5 days, another said 15 days, and it ended up taking FOREVER. I finally had to contact my Congressional representative's office to get it resolved. Don't believe anyone who tells you this is a simple fix!!!!!

Social Security claims representative here. Let me clarify how this process works: If you entered an invalid account number, the bank will reject the deposit and return it to Treasury. This usually happens within 1-3 business days of the payment date. Once Treasury notifies SSA of the returned payment, it takes approximately 5-7 business days for it to be available for reissue. If you reach an SSA representative, they can see the status of your payment and manually reissue it once it's been returned to the agency. They can also update your direct deposit information for future payments. In most straightforward cases, you should have your payment within 2 weeks of the original payment date. If you're experiencing financial hardship, be sure to mention this to the representative as there are expedited procedures available in such cases.

I work at a credit union and see this all the time with Social Security deposits. Here's what typically happens when account numbers don't match: - If the account number doesn't exist at all: The deposit returns automatically within 24-48 hours to the Treasury Department (not directly to SSA). Treasury then notifies SSA of the return. - If the account exists but name doesn't match: Many banks will still return it, but some smaller institutions might accept it. This is where problems can happen. Then on the SSA side: - Once they're notified by Treasury (usually 3-5 days after the payment date), they can see the returned payment in their system - They'll need to manually reissue it with the correct information - The reissue typically takes 3-5 additional business days So in total, best case scenario is about 7-10 business days from original payment date to getting your corrected payment. But I've seen it take as long as 4-6 weeks when there are complications or during busy periods like COLA adjustment months.

I had something similar happen with my disability benefits. I got through to SSA by calling my local office directly instead of the main number. Google "social security office [your city]" and you might find a direct number. Worked for me!

Just wanted to update on my earlier comment - I remembered something else that might help you. When I finally got through to SSA about my wrong account number, they told me I could go to my bank and see if they could help. My bank actually called SSA on a special line they have and helped resolve it in about a week. Might be worth asking your bank if they can help!