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Unexpected $518 Social Security deposit - how long until I get an explanation letter?

I checked my bank account this morning and found that Social Security deposited $518 without any prior notification. I wasn't expecting any payment since I already get my regular retirement benefit on the 3rd of each month. I called the SSA's 800 number but couldn't get through after waiting 45 minutes. The automated system just said it was a "benefit adjustment" but gave no details. Has anyone experienced something similar? How long does it typically take for them to send an explanation letter? Should I be worried they'll claim it was an error and demand it back? I'm not touching the money until I understand what it's for.

Zainab Ahmed

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This is actually pretty common. Social Security typically sends out explanation letters within 5-7 business days after making an adjustment payment. It could be a retroactive COLA increase, an earnings recalculation, or a correction to your PIA based on their annual review. I wouldn't worry too much - just keep checking your mail. If you don't get a letter within 2 weeks, then I'd try calling again or visit your local office.

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Miguel Diaz

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Thank you! That makes me feel better. Do you think it's safe to use the money? I'm just worried they'll say it was a mistake and I'll have to pay it back. That happened to my neighbor last year and it was a nightmare for her.

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Connor Byrne

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got the same thing last month!! but mine was $493 and took 12 days to get the letter. turned out it was backpay for a Medicare premium adjustment they messed up. check your mymedicare account maybe?

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Miguel Diaz

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I didn't even think about checking my Medicare account. I'll do that right away. Was your deposit also just labeled as a "benefit adjustment" with no other details?

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Connor Byrne

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yep! just said adjustment. the letter explained everything tho. something about IRMAA recalculation based on my 2023 taxes

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Yara Abboud

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DO NOT SPEND THAT MONEY!!!! SSA makes mistakes ALL THE TIME and then demands repayment with practically no notice!!! I got a random deposit of $600+ last year, spent it thinking it was mine, and then 3 months later got a letter saying it was an ERROR and they wanted it ALL BACK within 30 days!!! When I called to set up a payment plan they were RUDE and unhelpful. The system is BROKEN!

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PixelPioneer

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this happened to my uncle too. SSA messed up his earnings record and paid him too much for 6 months. they took back like $4000 all at once from his bank account!

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Zainab Ahmed

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While overpayments do happen, they're not as common as it might seem from reading forums. The vast majority of adjustments are legitimate. If it is an overpayment, you can request a waiver (Form SSA-632) if repayment would cause financial hardship. You can also request a payment plan on Form SSA-634 if needed. There's actually a formal appeals process for overpayments that gives you options.

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Keisha Williams

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For what it's worth, I've been through this before. The letter explaining any benefit adjustment should arrive in 5-10 business days. In my experience, unexpected deposits are usually legitimate and fall into a few categories: 1. Retroactive COLA adjustments 2. Earnings record corrections 3. Medicare premium adjustments 4. Tax withholding corrections The most efficient way to find out immediately is to speak with an SSA representative. However, as you've discovered, the wait times can be extremely frustrating. I recently used a service called Claimyr (claimyr.com) that got me connected to an SSA agent in under 20 minutes instead of the 2+ hour wait I was experiencing. They have a video showing how it works: https://youtu.be/Z-BRbJw3puU Regardless, I'd set that money aside until you receive the official letter. Better safe than sorry.

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Miguel Diaz

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Thanks for the detailed explanation. I've never heard of Claimyr before - did you have a good experience with them? I'm desperate to speak with someone at SSA, but every time I call I just end up waiting forever or getting disconnected.

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Keisha Williams

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Yes, it worked well for me. I was skeptical at first, but after being disconnected three times while waiting on hold with SSA, I was willing to try anything. They connected me to an agent in about 15 minutes. The representative I spoke with was able to explain that my unexpected deposit was due to an earnings record correction from 2022.

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Paolo Rizzo

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My mom just went through this last month! The weird thing is that when she finally got her letter (took about 7 business days), it was dated 4 days BEFORE the deposit hit her account. So they apparently send the letters before processing the payments, but the mail is slower than the direct deposit system. If you're really concerned, you could try logging into your mySocialSecurity account online - sometimes the notices show up there before you get the paper version.

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Amina Sy

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i had something like this happen and never got a letter lol. i called for weeks and finally got someone who told me it was a one-time adjustment for some calculation error they made when i first claimed benefits. something about my covered earnings period being wrong by 3 months. honestly good luck getting a straight answer, every person at ssa tells you something different

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Miguel Diaz

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That's exactly what I'm afraid of. I've had such mixed experiences with SSA representatives. Sometimes they're incredibly helpful, and other times I feel like they don't even understand their own systems.

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Zainab Ahmed

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Update us when you get the letter! I'm curious what it turns out to be. My guess based on the amount is either a quarterly earnings recalculation or possibly a Medicare Part B premium adjustment. Did you recently submit a tax return that showed lower income than the previous year? That often triggers IRMAA adjustments which can result in refunds of Medicare premiums.

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Miguel Diaz

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Yes! I did file my taxes about 6 weeks ago, and my income was significantly lower in 2024 than it was in 2023. I had some consulting work in 2023 that pushed me into a higher bracket. So maybe that's it? I'll definitely update once I get the letter.

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PixelPioneer

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my sister works for social security and she says they're super backed up with letters right now could take up to 3 weeks!!!!

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Miguel Diaz

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UPDATE: You were all right! I finally got the letter today (7 business days after the deposit). It was indeed a Medicare IRMAA adjustment based on my 2024 tax return showing lower income. They refunded me for the higher premium I'd been paying since January. Mystery solved! Thanks everyone for your help and reassurance.

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Connor Byrne

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knew it!! exact same thing happened to me. glad you got your answer!

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Zainab Ahmed

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Great news! IRMAA adjustments are one of the most common reasons for unexpected deposits. For anyone else reading this in the future: if your income drops due to a life-changing event (retirement, death of spouse, divorce, etc.), you can file Form SSA-44 to request an IRMAA reduction without waiting for your next tax return to be processed.

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