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Benjamin Carter

Reached my Social Security FRA next month - online application vs. in-person for spousal benefit coordination?

Just realized I'm reaching my Full Retirement Age in February 2025 (woohoo!). I've been planning this for years but now I'm second-guessing myself about the application process. I know I can apply online, but I'm wondering if there's any advantage to calling SSA or scheduling an in-person appointment instead? My specific situation is that my wife has been receiving her Social Security retirement benefits for about 3 years now. From what I understand, she might be eligible for a spousal benefit once I start collecting. Will this adjustment happen automatically when I submit my application, or do we need to do something additional for her? I'd really appreciate any advice from folks who've been through this recently, especially regarding the online vs. in-person application question. I don't want to mess anything up at this point after waiting all these years to reach my FRA!

Congrats on reaching FRA! I applied online last year and it was super simple. Took maybe 20 minutes total. As for the spousal benefit, it does NOT happen automatically. Your wife will need to contact SSA separately to apply for the increased benefit if she qualifies for it (if your benefit would give her more than she currently receives).

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Thanks for the info! Didn't realize she'd need to apply separately. Do you know if there's any time limit for her to apply for the increased amount after I start receiving benefits?

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There are pros and cons to each application method. Online is convenient and often faster processing, but in-person or phone appointments give you access to a claims specialist who can answer questions in real-time. Regarding your wife's situation: If your Primary Insurance Amount (PIA) is higher than hers, she may be eligible for an increased benefit - up to 50% of your PIA minus her own benefit. This is NOT automatic though. She'll need to call or visit SSA to apply for this adjustment. Since you have this spousal benefit coordination question, it might actually be worth scheduling an appointment rather than applying online. This way you can ensure both claims are handled correctly from the start.

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This is really helpful, thank you! I think I'll take your advice and schedule an appointment. Better to have everything coordinated properly from the beginning.

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just did mine online last month took 5 min no problems yet check came on time

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I waited THREE HOURS at my local SSA office just to be told I could have done everything online!!! Don't waste your time going in person unless you have a really complicated situation. The offices are understaffed and overcrowded. Online is the way to go.

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Ugh I had the SAME experience last year!! Took a day off work for nothing. The SSA system is so broken. They should just tell people upfront what can be done online vs what needs an appointment.

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I'm in a similar boat - my FRA is in April and my husband's been collecting for years. I spoke with an SSA rep who told me that spousal benefits HAVE to be applied for separately, they don't just automatically adjust it. Apparently the system doesn't automatically check if a spouse could get more money when their partner files. My husband had to submit a separate application for the spousal benefit. It was backdated to when I filed though, so he didn't lose any money. Are you sure your wife will get more with the spousal benefit? It's only helpful if 50% of your benefit is more than her current benefit amount. Might be worth calculating before you go through the trouble.

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That's a really good point! I need to do the math to see if she'd actually benefit. Her work history is pretty spotty because she stayed home with our kids for many years, so I'm guessing the spousal benefit would be higher, but I should definitely confirm before we go through the application process.

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If you're trying to call SSA to discuss this or set up an appointment, good luck! I spent WEEKS trying to get through. The phone lines are constantly busy or they disconnect you after waiting for an hour. I finally used a service called Claimyr (claimyr.com) that got me through to a real person at SSA within 5 minutes. They have a video showing how it works: https://youtu.be/Z-BRbJw3puU Totally worth it for the time saved and stress avoided. I was able to get all my questions answered about my complicated filing situation in one call.

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Does that service really work? I've tried calling SS like 20 times this month and either get disconnected or told to call back later due to high call volume. So frustrating!

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It worked great for me! My neighbor recommended it after I complained about not being able to get through for weeks. Got connected to a real person in minutes instead of days of trying.

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One important point to consider regarding your wife's potential spousal benefit: There's a difference between spouse's benefits and the excess spousal benefit. If your wife is already receiving her own retirement benefit, she would only receive the difference between her benefit and up to 50% of your Primary Insurance Amount (PIA), if that calculation is higher than her current benefit. For example, if your PIA is $2,500 and your wife's benefit is $1,000, she could receive an additional $250 ($2,500 × 50% = $1,250, minus her $1,000 = $250 excess spousal benefit). This isn't automatic in the system. You should definitely contact SSA by phone or in person to ensure this is set up correctly. Ideally, get your wife's spousal benefit application submitted at the same time as your retirement application.

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my cousins wife had this EXACT situation and she didn't know about the spousal thing for like 2 years and missed out on so much money!!!!! make sure you call them call them call them don't just do it online!!!!

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Oh wow, that's scary! I definitely don't want to miss out on benefits we're entitled to. Thanks for sharing your cousin's experience - definitely going to make sure we talk to someone directly.

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my sister applied online and her husband got the spousal increase automatically

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This isn't the standard process. The spouse typically needs to apply separately for spousal benefits. Either your sister's case was unusual or there might have been some miscommunication about how the process actually worked. I wouldn't advise expecting this to happen automatically as it could lead to missed benefits.

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Just went through this exact process 6 months ago! I highly recommend scheduling a phone appointment rather than going online or in-person. Here's why: 1. Online application doesn't give you the chance to ask questions about your wife's spousal benefits in real-time 2. In-person offices are absolutely swamped (I learned this the hard way) 3. Phone appointments let you handle both your application AND get your wife's spousal benefit application started in the same call The key thing is timing - if your wife is eligible for a higher spousal benefit, you want to get her application submitted as close to your start date as possible to avoid any delays in the increased payments. Pro tip: Have both of your Social Security statements handy when you call so they can do the math right there to see if she qualifies. The representative walked me through the entire calculation and we got everything set up perfectly. Congrats on reaching FRA - it's such a great feeling after all those years of planning!

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This is exactly the kind of detailed advice I was hoping for! Thank you so much for sharing your experience. The phone appointment approach sounds perfect - getting both applications handled in one call makes a lot of sense. I'll definitely have our SS statements ready when I call. Did you have any trouble getting through to schedule the appointment, or was it pretty straightforward?

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I just went through this process last fall and wanted to share my experience! I initially planned to apply online but ended up scheduling a phone appointment after reading about the spousal benefit complications, and I'm so glad I did. The SSA representative was incredibly helpful - she not only processed my retirement application but also helped us figure out that my husband would indeed benefit from filing for spousal benefits (he had been receiving his own small benefit for a few years). She was able to get his spousal benefit application submitted during the same call, which saved us weeks of back-and-forth. One thing I learned: even though spousal benefits can be backdated up to 6 months, it's much smoother if you coordinate both applications at the same time. The rep told me she sees a lot of people miss this coordination step when they apply online. To answer your original question - I'd definitely recommend the phone appointment route given your wife's situation. Yes, it might take a bit longer to get scheduled, but having an expert walk you through both applications simultaneously is worth it. Plus, you'll have documentation of exactly what was discussed and when applications were submitted.

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This is incredibly helpful! I'm in almost the exact same situation as the original poster - reaching FRA soon and my spouse has been collecting for a couple years. Your experience with the phone appointment sounds like exactly what I need. Did you have to wait long to get the appointment scheduled? I keep hearing mixed things about how backed up SSA is right now. Also, when you say the spousal benefits can be backdated 6 months - does that mean if there's a delay in processing, my spouse won't lose out on payments?

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I'm approaching my FRA in a few months too and have been researching this exact question! Based on everything I've read here and elsewhere, it really sounds like the phone appointment is the way to go when spousal benefits are involved. What I've learned from similar situations: the online application is great for straightforward cases, but when you have coordination between spouses, having a real person walk you through both applications simultaneously prevents a lot of potential issues down the line. One thing I'd add - make sure you ask the SSA rep to confirm the effective dates for both your retirement benefit and your wife's potential spousal benefit increase during the call. I've seen cases where there were delays or confusion about when payments should start, and having everything documented in one conversation seems to help avoid those problems. Also, regarding the math on whether your wife will benefit - the SSA rep should be able to calculate this for you on the spot if you have both of your benefit estimates handy. Don't stress too much about doing the calculations yourself beforehand. Good luck with your application! It's exciting to finally reach this milestone after all the planning.

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