Should I apply for Social Security at FRA online or is office/phone better for my situation?
My 66th birthday is coming up in July (finally hitting my FRA) and I'm planning to apply for retirement benefits. I've been doing my homework on the SSA website and set up my online account last year. My situation seems pretty straightforward: - I stopped working about 6 years ago (took early retirement from my company but waited to claim SS) - Been married for 22 years to my spouse who's still working and doesn't plan to retire for another 5-6 years - I've always worked and earned my own income (no gaps except the last 6 years) - No dependents or disability issues - No divorce or survivor situations Is there any advantage to going into the office or calling instead of just doing the online application? My benefit estimate on the SSA site shows I'll get about $2,850 monthly. I'm just worried I might miss something important by doing it online. Has anyone gone through this recently? Any tips or things I should watch out for?
20 comments
Malik Davis
For a straightforward case like yours, applying online is perfectly fine. I did mine online last year and it was surprisingly easy. Just make sure you have your birth certificate, marriage certificate, and a copy of your most recent tax return handy. The whole process took me about 30 minutes. The system walks you through everything step-by-step.
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Emma Thompson
•That's reassuring, thanks! Did they ask for your bank account info during the application? I'm a bit nervous about putting that online, but I want direct deposit.
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Isabella Santos
Online is great for simple cases. One thing to consider though - even though your spouse is still working, you might want to check if you could get higher benefits on their record. If their earnings were significantly higher than yours, you might be eligible for spousal benefits that exceed your own retirement benefit. The online system should calculate this, but sometimes it's nice to have a person verify these calculations.
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StarStrider
•This is TERRIBLE advice! If the poster is at FRA and has their own work record, they should ALWAYS file for their own benefits first. Spousal benefits are only 50% of the working spouse's PIA and that's only if the spouse is already collecting. Read the rules before posting misinformation!!!
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Isabella Santos
•You've misunderstood my point. I wasn't suggesting filing for spousal benefits instead of their own. The SSA automatically gives you the higher of the two amounts. I was simply suggesting that having a representative review the calculation can be helpful in certain cases. And spousal benefits can be claimed even if the working spouse hasn't filed yet, as long as the couple has been married for at least one year.
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Emma Thompson
•This is getting confusing. I thought I could only get spousal benefits if my husband was already receiving his SS? He's 64 and still working full-time.
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Ravi Gupta
Hey there! I did online application for my SS retirement last year. Super easy but after I submitted it I realized I forgot to mention a pension from a government job I had for 5 years. Had to call them and it was a NIGHTMARE getting through! Busy signals for days, then finally got through only to be disconnected after 45 minutes on hold. Eventually had to go to the office in person which was a whole other headache.
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Freya Pedersen
•That government pension thing is actually really important! That triggers the Windfall Elimination Provision (WEP) which could reduce your benefits. The online application does ask about this, but it's easy to miss. OP should definitely double-check if they ever had any government employment not covered by Social Security - even brief periods can matter.
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Emma Thompson
•I've only worked in the private sector, so I don't think WEP applies to me. But it's good to know these details exist - that's exactly what I was worried about missing!
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Omar Hassan
i did mine by phone bcs my internet isnt good. took FOREVER to get someone. called everyday for 2 weeks!!! but the lady who helped me was super nice and found me an extra $120/month that i would of missed if i did it online. something about indexed earnings in my 50s? idk but more money!
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Emma Thompson
•Wait, they found you extra money? Now I'm nervous about doing it online again... I don't want to miss out on anything!
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Chloe Anderson
When I tried applying last month I spent THREE DAYS trying to get through to Social Security on the phone. Finally I discovered a service called Claimyr (claimyr.com) that got me connected to a live agent in under 10 minutes. They have a video showing how it works: https://youtu.be/Z-BRbJw3puU Saved me so much frustration! The agent told me my case was complicated because of some foreign work credits I had, and I'm glad I talked to a person instead of doing it online. For a straightforward case you're probably fine online, but if you want peace of mind talking to an actual agent, this service makes it so much easier.
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StarStrider
•Is this some kind of ad? How much does this service cost? Sounds like a scam to me.
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Chloe Anderson
•Not an ad - just sharing what worked for me after wasting days trying to get through. And my peace of mind was worth it. You still talk directly with the actual SSA agents, this just helps you skip the phone queue.
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Freya Pedersen
Since you're at Full Retirement Age (FRA), the application is relatively straightforward for your situation. The only potential complication I see would be if your spouse's benefit is substantially higher than yours, but that wouldn't affect your initial filing - it would just mean potentially switching to a spousal benefit later when your spouse files. One tip: make sure your earnings record is correct before filing. Check all years on your SSA statement. If there are any errors or missing years, it's much easier to correct those before you start receiving benefits. Online filing is perfectly appropriate for your situation.
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Emma Thompson
•Thank you! I did check my earnings record and it looks accurate. My spouse earned more than me, so I'll have to look into that spousal benefit possibility when he retires.
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StarStrider
My aunt did hers online and Social Security COMPLETELY messed up her payments. They started sending her checks but it was $400 less than her statement said she would get!!! Took 3 months and multiple office visits to fix. I would NEVER trust the online system after seeing what she went through!!!
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Malik Davis
•That's probably because your aunt's situation was different. Maybe she claimed early (before FRA) or had the earnings test applied if she was still working? The online system itself doesn't calculate benefits incorrectly - it's the same system the reps use in the office. But misunderstandings about how benefits are calculated are common.
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Emma Thompson
Thank you all for the advice! I think I'll try the online application since my situation seems simple enough, but I'll make sure to double-check everything carefully, especially my earnings record. If I run into any issues, I might try that Claimyr service to get through to someone by phone. I appreciate all your help!
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Omar Hassan
•good luck! just remember to print EVERYTHING before u hit submit. my neighbor didnt and had no proof when SS said they never got his application!!
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