Does Social Security have an actual SSDI tracking app? Can't see if my application moved past stage one
I'm completely confused about tracking my SSDI application. Someone at my doctor's office mentioned there's a Social Security Disability portal or app where I can track my application progress, but I've searched the Play Store and can't find anything official from SSA. All I've found is the MySocialSecurity website where I created an account. The problem is, the website only shows my application at 'Stage 1' even though I signed and returned all their paperwork over two weeks ago. The status hasn't budged at all! Does an actual SSA app exist that might show more updated information? Or is there some other way to check if they've actually received my signed documents? I'm starting to worry my paperwork got lost in the mail and my application is just sitting there.
26 comments


Jackson Carter
After struggling with the same issues trying to track my SSDI application last year, I discovered Claimyr (claimyr.com). It's not an app, but it connected me directly with an SSA agent who could actually tell me where my application was in the process and confirmed they received my documents. Saved me weeks of anxiety! They have a video that shows how it works: https://youtu.be/Z-BRbJw3puU
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Kolton Murphy
•is that service like expensive or something? never heard of it before
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Evelyn Rivera
There is NO official SSA app for disability tracking!! Anyone who told u that is wrong. The my social security account is all we got, and yeah it SUCKS for seeing whats happening with your application. Took mine like 3 weeks to even update from Stage 1 and then it sat at Stage 2 for like 2 months lol.
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Lilah Brooks
•Ugh that's so frustrating! Did you ever call them to check if they actually received your documents? I'm worried mine are sitting in a mail pile somewhere.
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Julia Hall
The MySocialSecurity portal is indeed the only official online platform for tracking your disability application. The stages you see there reflect the general processing phases, but these don't update in real-time. Two weeks is actually quite normal for the status to remain unchanged, especially considering mail processing time and the current backlog at most SSA offices. If you want to verify receipt of your documents, you have three options: 1. Call the SSA at 1-800-772-1213 (be prepared for long wait times) 2. Contact your local SSA office directly 3. Schedule an in-person appointment at your local office Keep in mind that the initial application review process for SSDI typically takes 3-5 months, so even after confirming receipt, you may not see status updates for several weeks at a time.
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Lilah Brooks
•Thank you for the detailed explanation. I didn't realize the stages don't update in real-time - that makes me feel a bit better. I'll try calling them next week if nothing changes. The 3-5 month timeline is helpful to know too - nobody mentioned that part to me!
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Arjun Patel
OMG the Social Security system is SO broken when it comes to disability!! I've been dealing with them for over a year and STILL can't get straight answers. Their website is from like 2005 I swear and never updates properly. My status was stuck on stage 1 for like 6 weeks even though they were actively processing my case!!! I called SEVENTEEN TIMES before I got through to an actual person who could help. The whole thing is a nightmare designed to make people give up!!
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Jade Lopez
•same happened to my brother. they make it impossible on purpose i think
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Tony Brooks
To clarify some misinformation in this thread: The Social Security Administration does have a mobile app, but it's quite limited in functionality and doesn't provide detailed application tracking. It's called "Social Security Mobile" and is available in both app stores, but most people find the website more useful. Regarding your application status: The SSA processes applications in stages, and Stage 1 simply means they've sent you the initial paperwork. Once they receive your signed documents, it moves to Stage 2 (Initial Review). However, this transition can take 2-4 weeks due to mail processing and document scanning procedures. If you're concerned, I would suggest calling your local SSA office directly rather than the national number. The local offices typically have more immediate access to your file status. You can find your local office through the SSA website's office locator tool.
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Lilah Brooks
•Wait, there IS an app? I'll look again - maybe I missed it. Thanks for the tip about calling the local office instead of the national number, that sounds much more efficient!
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Kolton Murphy
my application sat at stage 1 for like a month before anything happened lol. the whole system is super slow dont worry about it yet
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Evelyn Rivera
•yep this is normal unfortunately. government efficiency at its finest lmao
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Lilah Brooks
UPDATE: I finally got through to someone at my local office! They confirmed they received my paperwork a week ago but haven't uploaded it to their system yet. The representative said they're dealing with staffing shortages and everything is delayed. So my papers aren't lost, just sitting in a pile waiting to be processed. She said to expect at least 3-4 more weeks before the online status changes. Thanks everyone for your help!
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Jackson Carter
•Glad you got through! Did you have to wait on hold forever? That's why I ended up using Claimyr - I couldn't stand being on hold for hours only to get disconnected.
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Lilah Brooks
@profile3 I was on hold for almost 2 hours before I got through! And that was after trying three different times over two days when I just got busy signals. It's ridiculous how hard it is to reach them. I might try that service next time if I need to call again. Two hours is a lot of my day to waste on hold.
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Julia Hall
•This is unfortunately quite common. For future reference, the best times to call SSA are Tuesday through Thursday, either first thing in the morning (right when they open) or in the late afternoon around 4 PM. Mondays and Fridays typically have the highest call volumes and longest wait times.
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Ezra Beard
I'm dealing with the exact same frustration right now! Filed my SSDI application about 6 weeks ago and it's been stuck at Stage 1 the whole time, even though I sent back all the paperwork they requested. It's really reassuring to read that this is normal - I was starting to panic that something went wrong with my case. The lack of real-time updates on their system is so stressful when you're already dealing with a disability and financial concerns. Thanks to everyone who shared their experiences and timelines here - it helps to know I'm not alone in this waiting game!
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Amelia Martinez
•I totally get the stress you're going through! I'm actually new to this whole process myself and just learning how slow everything moves. From what I'm reading here, it sounds like 6 weeks at Stage 1 is pretty typical unfortunately. Have you tried calling your local SSA office yet? It might give you some peace of mind to confirm they have your paperwork, even if the online system doesn't show it. Hang in there - we're all in this together!
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Joy Olmedo
As someone who just started navigating the SSDI process myself, this thread has been incredibly helpful! I'm about 3 weeks into waiting after submitting my initial application and was getting really anxious about the lack of updates. It's both frustrating and reassuring to learn that the MySocialSecurity portal is basically the only official tracking option and that it updates so slowly. The tip about calling the local office instead of the national number is gold - I'll definitely try that if I need to check on my status. It's unfortunate that we all have to deal with such an outdated system when we're already struggling with health issues, but at least we can support each other through the process. Thanks everyone for sharing your experiences and timelines!
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Everett Tutum
•I'm also just starting this journey and feeling overwhelmed by all the waiting and uncertainty! Reading everyone's experiences here has been such a relief - I was starting to think I was doing something wrong when my application seemed to be stuck. It's crazy that in 2025 we're still dealing with such an antiquated tracking system, especially when we're already dealing with health challenges and financial stress. The community support here is amazing though. Has anyone found any good resources for understanding what happens after Stage 1, like what kind of timeline to expect for the actual review process?
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Isaac Wright
I'm also new to the SSDI process and this whole thread has been incredibly eye-opening! I submitted my application about a month ago and have been checking MySocialSecurity obsessively every few days, wondering why nothing was changing. It's both frustrating and oddly comforting to know that everyone else is dealing with the same slow, outdated system. The fact that there's no real-time tracking in 2025 for something so important is mind-blowing. I really appreciate everyone sharing their timelines and experiences - it helps manage expectations when you're already stressed about your health and finances. The tip about Tuesday-Thursday being better days to call is something I'll definitely remember. It's unfortunate we all have to navigate this broken system, but having this community to share information and support each other makes it a little more bearable!
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Ella Russell
•I'm right there with you! Just filed my application last week and already finding myself anxiously checking that MySocialSecurity portal multiple times a day. It's such a relief to read all these experiences and realize that the glacial pace and lack of updates is completely normal, even though it's incredibly frustrating. What really gets me is how we're dealing with disabilities that already make daily life challenging, and then we have to navigate this maze of bureaucracy and uncertainty on top of it. But honestly, finding this community discussion has been more helpful than anything else I've found online. At least we know we're not going crazy and that persistence eventually pays off!
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AstroAce
I'm also brand new to this whole SSDI process and honestly feeling pretty overwhelmed by everything! Just submitted my application two weeks ago and have been frantically checking MySocialSecurity every single day wondering why nothing is happening. This entire discussion has been such a lifesaver - I had no idea that Stage 1 could last for weeks or even months! The lack of real-time updates is so stressful when you're already dealing with health issues and worried about finances. It's crazy that in 2025 we still have to deal with such an outdated system for something so crucial to people's lives. I'm definitely going to try calling the local office instead of the national number if I need to check on things. Thank you all for sharing your experiences and timelines - it really helps to know we're all going through this together and that the waiting game is completely normal, even if it's frustrating!
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Grace Lee
•Welcome to the club! I'm about a month ahead of you in this process and can totally relate to that daily portal checking obsession. It's such a weird mix of relief and frustration to learn that basically nothing happens for weeks at a time, but at least now we know we're not doing anything wrong. The community here has been amazing for sharing real experiences instead of just the official bureaucratic explanations. Definitely save yourself the headache and try not to check more than once a week - I learned that lesson the hard way! We've got this, even if the system makes it way harder than it needs to be.
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Yuki Nakamura
I'm also completely new to this whole SSDI process and just filed my application last week! Reading through everyone's experiences here has been such a huge relief - I was starting to panic thinking I did something wrong when my MySocialSecurity account showed basically nothing happening. It's honestly insane that in 2025 we're still dealing with a tracking system that barely works and updates so rarely. The stress of not knowing what's happening with something so important while you're already dealing with health issues and financial worry is just brutal. But this community sharing real timelines and experiences has been more helpful than anything I found on the official SSA website. I'm definitely going to follow the advice about calling the local office instead of that national number if I need updates. Thanks everyone for being so open about your journeys - it makes this overwhelming process feel a little less isolating when you realize we're all dealing with the same broken system together!
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Diego Ramirez
•I'm also just starting this whole process and filed my application about 10 days ago! It's such a relief to find this thread and realize that the complete lack of updates is totally normal, even though it's incredibly stressful. I've been checking that MySocialSecurity portal way too often and getting more anxious each time nothing changes. What really strikes me is how we're all dealing with health challenges that already make life difficult, and then we have to navigate this outdated bureaucratic maze on top of everything else. The fact that there's no real-time tracking for something so crucial to our lives is just mind-boggling in 2025! But honestly, reading everyone's real experiences and timelines here has been more valuable than any official information I've found. It's comforting to know we're not alone in this frustrating waiting game, and I'm definitely taking notes on all the practical tips people have shared. Thanks for creating such a supportive space where newcomers like us can learn what to actually expect!
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