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Can't get deceased husband's SS benefit amount before retirement - widow's filing strategy dilemma

I'm turning 65 next month and planned to retire January 2025, but I'm stuck in this frustrating limbo with SSA! As a widow, I need to know EXACTLY what my late husband's survivor benefit amount would be if I take my own retirement now and then switch to his higher amount at my FRA. I've called SSA three times and they keep saying 'we can't tell you the specific amount over the phone' and that they'd mail me the information. It's been over 5 weeks and NOTHING in my mailbox! How am I supposed to make an informed decision about my filing strategy without knowing the numbers?? At this rate, I'll have to delay my retirement because I can't risk making the wrong move financially. Has anyone else had trouble getting benefit amount information as a widow? Is there some special form I need to file? I'm beyond frustrated with this system!

Sofia Price

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This is unfortunately common with survivor benefits. SSA has a weird policy about not providing certain benefit estimates over the phone. You should schedule an in-person appointment at your local office - they can print out the benefit amounts right there for you. Bring your husband's death certificate, your marriage certificate, and your own ID. The switch strategy you're considering (taking your own benefit now and switching to survivor benefits at FRA) can be smart if your husband's benefit was significantly higher than yours.

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Mateo Warren

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Thank you! I've been trying to get an in-person appointment but the earliest they had was mid-February, which defeats the purpose if I want to retire in January. Do you know if there's any way to expedite this or get the information online through my SSA account?

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Alice Coleman

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Same thing happened to me last year!!! took FOREVER to get any info. SSA is the worst with communication 😡

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Mateo Warren

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How long did it take before you finally got the info? Did you have to delay your retirement plans because of it?

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Owen Jenkins

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I can help clarify what's happening here. For widow's benefits, the SSA system requires manual verification of your husband's earnings record and benefit amount, which is why they won't provide estimates over the phone. This is especially true for the specific strategy you're considering (known as the "restricted application" for survivors). Your best option is to request a PEBES (Personal Earnings and Benefit Estimate Statement) specifically noting you need both your retirement benefit estimate AND your potential survivor benefit amount. Make sure to specify you're planning a strategy that involves switching between benefits. Also, if your husband had already filed for his benefits before passing, the survivor benefit would be approximately the same as what he was receiving (or would have received at his FRA if he filed early).

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Mateo Warren

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Thank you for the detailed explanation! My husband passed away 4 years ago at 63 before filing for his benefits. How do I request this PEBES statement? Can I do it online or do I need a specific form?

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Lilah Brooks

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u should just take whichever is higher now why wait? my mom tried the switching thing and ended up getting less than if shed just taken the bigger one first

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Owen Jenkins

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This isn't accurate for widow(er) benefits. Unlike spousal benefits, survivors have special options. If she takes her own retirement benefit at 65 and her husband's benefit was higher, she can switch to the full survivor amount at her FRA with no reduction. Taking the survivor benefit early would permanently reduce it, which is why she needs the exact amounts to make an informed decision.

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Jackson Carter

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I went through this exact situation last year and finally found a solution! I was getting nowhere with phone calls and waiting for mail that never came. I discovered a service called Claimyr (claimyr.com) that got me connected to an actual SSA agent within 15 minutes instead of waiting on hold for hours. The agent was able to schedule me an expedited appointment where I finally got all the benefit amounts I needed. They have a video showing how it works here: https://youtu.be/Z-BRbJw3puU - it saved me weeks of waiting and confusion.

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Mateo Warren

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That sounds promising! Did they actually help you get the specific survivor benefit amount information, or just help with getting an appointment?

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Jackson Carter

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They helped me get connected to an SSA agent who scheduled me an expedited appointment specifically for survivor benefit calculations. I explained my retirement timeline was urgent, and they marked it as time-sensitive. At the appointment, I got printouts with all the exact numbers I needed to make my decision.

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Kolton Murphy

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This is why I HATE dealing with Social Security!!! They make everything SO HARD on purpose to discourage people from getting their full benefits. I went through similar nonsense when my husband died. They kept sending me to different departments and giving me conflicting information. Took me THREE MONTHS to get actual numbers and by then I had already made decisions I couldn't change. The whole system is designed to frustrate us and save them money!

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Lilah Brooks

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100% agree! my aunt lost thousands because they gave her wrong info and said it was her fault for not "understanding correctly" smh

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Evelyn Rivera

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They're not actually trying to cheat you, they're just understaffed and have outdated computer systems from the 1980s. But yeah it feels personal when you're the one waiting!

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Evelyn Rivera

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Quick tip - check your MySSA online account! I was surprised to find my deceased husband's benefit info was actually listed there under the "Potential Benefits" section. Might save you some time.

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Mateo Warren

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I checked there first thing! Unfortunately it only shows MY retirement benefit estimate, nothing about survivor benefits based on my husband's record. It's so inconsistent what they make available online vs. requiring in-person visits.

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Owen Jenkins

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One important point regarding your strategy: Since you're turning 65 (below your FRA, which I'm assuming is 66 and 10 months if you're retiring in 2025), taking your own benefit now and then switching to survivor benefits at your FRA is often optimal IF your husband's benefit would be significantly higher than yours. However, if your own benefit at 70 would be higher than your husband's benefit, you might consider taking the reduced survivor benefit now and switching to your own at 70. This is why having the exact numbers is crucial. Have you tried contacting your Congressional Representative's office? They often have staff dedicated to Social Security issues who can expedite these requests.

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Mateo Warren

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That's a great suggestion about contacting my Congressional Rep! I hadn't thought of that. And yes, my FRA is 66 and 10 months. I was pretty sure my husband's benefit would be higher than mine even at age 70, but without the actual numbers, I can't be 100% certain. This is exactly why I'm so frustrated - I just need the information to make an informed choice!

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Alice Coleman

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My sister got widowed last year and they told her it would take 6-8 weeks to get the benefit estimate by mail but she never got anything. She ended up just filing for her own benefits and hoping for the best because she couldn't wait any longer financially. Now she's worried she made a mistake but feels stuck 😕

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Sofia Price

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Your sister should know that she has 12 months to withdraw her application for retirement benefits if she determines that switching to survivor benefits would be more advantageous. She would need to repay any benefits received, but it's an option if she discovers the survivor benefit would be significantly higher.

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Evelyn Rivera

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Have you tried faxing a request? Sounds old-school but sometimes the fax requests get processed faster than phone or online requests with SSA.

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Mateo Warren

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No, I haven't! Do you happen to know the fax number or what form I would need to send?

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Sofia Price

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After seeing all these responses, I wanted to add that you might want to request a BRIEF - Benefit Rate Increase at Full retirement age Time. This specifically shows what your widow's benefit would be at different ages. Not all SSA representatives know about this report, so you might need to specifically ask for it by name. It will show exactly what your benefit would be if you take it now (reduced) or wait until FRA (full amount). Also, if your calculation is particularly complex (if your husband had a government pension or foreign earnings, for example), this could be contributing to the delay.

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Mateo Warren

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Thank you for mentioning the BRIEF report - I've never heard of that! My husband did have a small pension from a few years of teaching, so maybe that's complicating things. I'll specifically ask for this report when I next speak with them.

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Lilah Brooks

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just go in person its the only way to get anything done with these people trust me

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Kolton Murphy

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Except many offices are STILL appointment-only since COVID and appointments are booked MONTHS out! The whole system is broken!

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