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Switching from survivor benefits to my own Social Security at FRA - can't see benefit estimates anymore

I'm in a bit of a confusing situation with Social Security and could use some guidance. My husband passed away unexpectedly in 2023, and at that time, I started collecting survivor benefits since I was his caregiver and had no other income. The SSA representatives told me I could switch to my own retirement benefits later if they would be higher. Here's my current situation: I'll reach my Full Retirement Age (FRA) in October 2025, and I'm trying to figure out if switching to my own benefits would be better. The problem is that I can no longer see ANY benefit estimates in my SSA online account. When I log in, I can view my earnings record, but where the benefit estimates used to be, there's just a message saying this information isn't available because I'm "receiving benefits under another recipient." Does anyone know if there's another way to see what MY retirement benefit would be at FRA? I have no idea if switching would even be worthwhile since I can't see the numbers. I was counting on those estimates to make an informed decision! Honestly feeling lost about whether I'm on the right track for next year. Any advice from those who've navigated this survivor-to-retirement benefits transition would be so helpful!

Marina Hendrix

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I had a similar experience when I was on SSDI and approaching retirement age. You'll need to call or visit your local SSA office and specifically request a benefit verification letter that shows what your own retirement benefit would be at FRA. They can generate this for you even though you're currently receiving survivor benefits. The online system just isn't set up to show multiple benefit types at once. Remember that if your own benefit is higher, it makes sense to switch at FRA. If your survivor benefit is higher, you should stick with that. The SSA won't automatically give you whichever is higher - you have to request the change if needed.

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Romeo Barrett

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Thank you so much for this information! I had no idea about requesting a benefit verification letter. Do you know if I need to make an appointment for this or if they can do it over the phone? Dealing with the local office has been such a hassle in the past.

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Justin Trejo

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you DEFINITELY need to go in person to sort this out!!! my sister went through similar when her husband died and the online system is USELESS for this situation. they told her one thing on the phone and something COMPLETELY different in person. don't trust what you see online or even what they tell you without getting it in writing!!!

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Romeo Barrett

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Oh no, that's concerning! I was hoping to avoid an in-person visit since our local office is always packed. Did your sister end up switching from survivor to her own benefits? Was it a complicated process?

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Alana Willis

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I switched from survivors to my own retirement last year and it was pretty straightforward. Just know that once you switch, you can't go back! So make absolutely sure which one is higher before making the change. The difference for me was about $260/month more on my own record versus my late husband's.

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Romeo Barrett

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Thank you for sharing your experience! That's exactly what I'm worried about - making an irreversible decision without knowing the numbers. $260 is a significant difference! Did you have to wait long for an appointment when you went to make the switch?

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Tyler Murphy

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After spending literally WEEKS trying to get through to SSA on the phone about a similar issue (was on widow benefits, needed to check my own), I found this service called Claimyr that got me connected to an agent in under 10 minutes. Saved me so much frustration! You can see how it works at https://youtu.be/Z-BRbJw3puU and their website is claimyr.com. The agent I spoke with pulled up all my benefit amounts so I could compare them side by side.

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Romeo Barrett

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I've never heard of this service before! That would be so much better than waiting on hold for hours. Did they just connect you with a regular SSA agent, or was it someone special who handles these situations?

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Tyler Murphy

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It connects you with the regular SSA agents, just without the ridiculous wait. The agent I got was super helpful and pulled up all my different benefit amounts. She explained exactly when I should switch to maximize my benefits. Definitely worth it for me since I was going crazy trying to get through on my own.

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Sara Unger

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Social Security retirement specialist here. This is a common issue with survivor benefits and the MySocialSecurity portal. There are three ways to get your benefit estimates: 1) Request a PEBES (Benefit Estimate Statement) by calling SSA directly 2) Visit your local office and request a benefit comparison 3) Use the calculator on ssa.gov/OACT/quickcalc/ with your earnings history, but note this is just an approximation Important: At FRA, you have a unique opportunity. Since you're already on survivor benefits, when you reach FRA in October, you can either: - Continue survivor benefits and let your own retirement continue to grow (gaining delayed retirement credits until 70) - Switch to your retirement if it's already higher This is one of the few situations where you can still use this strategy since the law changed in 2015.

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Romeo Barrett

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Thank you so much for this detailed explanation! I had no idea I could delay my own benefits until 70 while collecting survivors. That's a game-changer. So even though I'm reaching FRA in October, I don't HAVE to switch right then if my own benefit would grow larger by waiting? How much does it increase per year if I delay past FRA?

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Sara Unger

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Exactly! Your own retirement benefit increases by 8% per year (2/3 of 1% per month) for every year you delay claiming past your FRA, up to age 70. So if you wait the full 4 years from FRA to 70, you'd get a 32% permanent increase in your retirement benefit. Meanwhile, your survivor benefit amount won't grow, so eventually your own retirement will exceed it. This strategy can significantly increase your lifetime benefits.

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I went through this exact situation last year. The SSA computer systems are terrible at handling people who qualify for multiple benefit types. When I called, the wait times were insane (3+ hours once!), and I got disconnected twice. I finally managed to get an in-person appointment, but it took 5 weeks to get in. Bring ALL your documentation - your husband's death certificate, marriage certificate, your ID, and Social Security cards for both of you if possible. They'll run the calculations right there and tell you which benefit is higher. In my case, my survivor benefit was $2,580/month and my own at FRA would have been $2,490, so I stayed on survivors. They should provide you with a printout showing both amounts.

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Romeo Barrett

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Thank you for sharing this - it helps to hear from someone who's been through the same thing. Those wait times sound awful! Did they at least give you the benefit comparison in writing so you had documentation of both amounts? I'll definitely bring all the documents you mentioned if I go in person.

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Yes, they gave me a printout that showed both benefit amounts side by side, which was really helpful for making the decision. Just be prepared for potential confusion - the first agent I spoke with actually calculated my benefits incorrectly, and I had to point out the error. It helps to have a general idea of what your benefit should be before going in.

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Freya Ross

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my mom had this problem to. they make it confusing on purpose i think. she ended up just sticking with the surviver benefits becuz they were like $300 more then her own. but it depends on how much you and your husband worked and how much you both made over your lifetime.

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Romeo Barrett

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Thanks for sharing about your mom's experience. That $300 difference is substantial! Did she have to go in person to find out the difference between the benefits?

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Justin Trejo

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BTW be careful about any retroactive benefits they might try to give you!!! My friend switched at her FRA and they offered her 6 months of retroactive benefits which SEEMED great but actually permanently reduced her monthly amount!!! The rules are super complicated and the reps don't always explain everything correctly.

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Sara Unger

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This is an excellent point that many people miss. When you apply for retirement benefits at or after FRA, SSA offers up to 6 months of retroactive benefits. However, accepting this means your benefit amount is calculated as if you filed earlier, resulting in a permanently lower monthly payment. For survivor benefits switching to retirement benefits, this can be especially confusing. Always ask specifically how accepting retroactive benefits will affect your long-term payment amount.

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