Social Security Administration

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Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I know several people mentioned calling SSA is difficult, and it really is these days. When I was trying to sort out my own benefits (with a similar ex-spouse situation), I used Claimyr (claimyr.com) to get through to an agent. They have this system that navigates the phone menus and waits on hold for you, then calls you when an agent is on the line. Their video demo (https://youtu.be/Z-BRbJw3puU) shows how it works. Saved me hours of frustration and the agent was able to calculate exactly what my options were with specific numbers rather than generalities.

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Thanks for the suggestion! At this point I'll try anything to get specific answers about my situation. The generic advice only gets me so far.

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A couple more points that might help you: 1. Your alimony has zero impact on Social Security benefits - they're completely separate systems. 2. If your ex passes away before you (hopefully not!), the rules change completely. As a surviving divorced spouse, you'd be eligible for survivor benefits which could be up to 100% of what he was receiving or eligible to receive. 3. Since you're planning to work until 70+, each additional year of higher earnings can potentially replace a lower-earning year in your benefit calculation. Social Security uses your highest 35 years of earnings (indexed for inflation). 4. When you eventually speak with SSA, ask them to calculate both your projected benefit at 70 based on your earnings AND what your ex-spouse benefit would be. That way you'll know exactly which will be higher. Hope this helps!

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This is extremely helpful - thank you! I hadn't even thought about the survivor benefits aspect. And it's good to know my current higher earnings might be replacing some of those lower-earning years when I was raising kids.

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Sorry but what is a PIA? Seeing that term in one of the comments and not sure what it means.

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PIA stands for Primary Insurance Amount. It's the basic benefit amount that Social Security calculates based on your lifetime earnings before any reductions or increases are applied. It's essentially the standard benefit you would receive if you claimed exactly at your Full Retirement Age (FRA).

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Thank you everyone for all the helpful responses! I've learned so much from this thread. To summarize what I understand now: 1. I cannot receive spousal benefits until my husband actually files for his own retirement benefits (the "file and suspend" strategy is no longer available) 2. When he does file (likely at age 67), I'll need to apply for the spousal top-up - it won't happen automatically 3. The maximum spousal benefit would be 50% of his PIA, minus my own SSDI amount 4. His strategy to wait until 67 is probably best for maximizing our lifetime benefits, especially considering potential survivor benefits I really appreciate everyone taking the time to explain this to me!

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That's a perfect summary! You've got it exactly right. Glad we could help clarify things for you.

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my mom went thru something like this and she just gave up trying to get her money back because the SSA people kept giving her different answers every time she called...the system is so broken

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Unfortunately this happens too often. It's important to get information in writing whenever possible and to speak with a Technical Expert (TE) or Claims Specialist (CS) rather than a service representative for complex issues like this. When you call, specifically ask to speak with someone who specializes in earnings recalculations and benefit type switches.

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Thank you all for the helpful responses! I'm going to try to get through to SSA to request that earnings test recalculation. I had no idea I needed to specifically ask for this - I thought they would automatically adjust it based on my tax return. I'm also reconsidering my timeline for taking survivor benefits based on the earnings test information. One last question if anyone knows - is there a time limit for requesting the earnings recalculation? It's been almost 2 years since that initial withholding.

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There's no specific time limit for requesting an earnings test recalculation, but I'd recommend doing it as soon as possible. The longer you wait, the more complicated it can become to process. Bring or have ready your W-2s, tax returns, or self-employment tax documentation for the year in question when you contact them. And as someone else mentioned, try to speak with a Technical Expert or Claims Specialist rather than a regular service representative.

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my mom got this same email i think. she said something about a lawyer sending her ss statement. gonna call her today and make sure she didnt click anything thanks for posting this

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To address your question about how they got your partial SSN - these scammers usually obtain personal information through data breaches that have happened over the years. Companies like Equifax, Target, and many others have had breaches where millions of Americans' data was exposed. The scammers use this partial information to make their phishing attempts more convincing. They might have your name, email, and last 4 digits of your SSN from one of these breaches. As for protecting yourself going forward: 1. The SSA will primarily contact you through postal mail for important matters 2. If you have a my Social Security account, they'll notify you to log in to view secure messages 3. They will NEVER attach documents to emails or ask you to download anything 4. They will NEVER threaten to suspend your SSN or benefits if you don't provide information immediately If you're ever in doubt about a communication claiming to be from SSA, call their official number directly (1-800-772-1213) rather than any number provided in a suspicious email or letter.

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Thank you, this makes me feel a bit better. I'll be much more careful going forward. Should I freeze my credit or anything like that?

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A credit freeze is a good precautionary step, especially if you're not planning to apply for new credit soon. You'll need to contact all three major credit bureaus (Equifax, Experian, and TransUnion) to place a freeze. It's free and you can temporarily lift it when needed. At minimum, I'd recommend placing a fraud alert, which is easier - you only need to contact one bureau and they'll notify the others. A fraud alert lasts for one year and requires creditors to verify your identity before issuing credit in your name.

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Will claiming Social Security at 62 reduce my future spousal benefit when husband files at FRA?

I'm trying to figure out how spousal benefits work with different filing ages. I turn 62 in about 9 months and my husband is 10 months younger than me. I've calculated that filing for my own SS benefits at 62 makes financial sense for me based on the break-even math. At 62, I'll receive roughly $1,325 monthly At my FRA (67), I'd get around $1,875 monthly By filing early, I'd collect approximately $79,500 before reaching FRA. The difference between early filing and FRA amounts ($550/month) means it would take nearly 12 years to break even if I waited. Here's my actual question: If I file for MY benefits at 62, will this reduce what I can get later as a SPOUSAL benefit when my husband files at his FRA? My husband plans to work until his full retirement age (67) because: 1. He needs to reach that age for his full pension from his government job 2. He's earning well above the earnings limit 3. We have excellent health insurance through his employer I understand there's some kind of WEP situation with government pensions and Social Security, but that whole thing confuses me. I'm mostly worried that filing early for my own benefit will permanently reduce what I could get as a spouse later. I'm assuming I can only get the spousal bump to 50% of his benefit after he files at FRA? My calculation only makes sense if I can still get the full spousal amount when he files, even if I've already filed early for my own benefits. The lady at the SS office just kept reading from some script and couldn't give me a clear answer about this specific situation. Any help would be appreciated!

I filed at 62 last year and was in a similar situation with my husband. After several calls to SSA where I either couldn't get through or got conflicting information, I finally just went to my local office in person. Took almost 3 hours of waiting but I got clear answers about my specific situation. If you can't get through on the phone, try going in person with all your documents and questions written down. They can run your actual numbers there.

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Going in person is good advice, but many SSA offices are still requiring appointments which can take weeks to get. When I needed help quickly and couldn't wait, I used Claimyr (claimyr.com) to get through on the phone in about 15 minutes instead of waiting on hold for hours. Their video demo shows how it works: https://youtu.be/Z-BRbJw3puU - Saved me a trip to the office and I got all my questions answered by phone.

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One important correction to my earlier comment: The reduction for taking spousal benefits early is actually calculated differently than for your own retirement benefits. At age 62, the spousal benefit reduction is actually MORE than the reduction for your own benefit. For retirement benefits, filing at 62 results in approximately a 30% reduction. For spousal benefits, filing at 62 results in approximately a 35% reduction. So if your full spousal benefit would be 50% of your husband's PIA, at age 62 you'd get closer to 32.5% of his PIA. This is why getting precise calculations for your specific situation is so important. The difference could significantly impact your long-term planning.

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Thank you for this important clarification! This makes the calculation even more complex, but having accurate information is essential. I'm definitely going to need to speak with SSA directly about my specific case before making any decisions.

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