Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

I started receiving my deceased husband's benefits right after he died but i was already 68 so no issues with working. The whole process took about 45 days from application to first deposit. Make sure u have certified copies of everything they ask for.

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One more important point - you mentioned your HR department is pressuring you about retirement plans. Just to be clear, collecting Social Security survivor benefits doesn't require you to retire from your job. You can work indefinitely while collecting survivor benefits once you reach your FRA of 66 and 8 months. Also, when you apply, make sure SSA compares your own benefit amount to your wife's. They should pay you the higher of the two. And if you delay your own retirement benefit until 70 while collecting survivors now, be aware that you'll need to proactively apply for your retirement benefit when you reach 70 - the switch isn't automatic.

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This is really helpful, thank you. I'm going to make an appointment with HR to clarify that I plan to continue working even after I start collecting survivor benefits. And I'll definitely mark my calendar to apply for my own benefits at 70 if that ends up being the better option.

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Definitely try to get that 20th year if you can! And remember that WEP only applies to the retirement benefit based on your own record. If you're eligible for spousal benefits or survivor benefits based on someone else's record, those aren't affected by WEP (though they might be affected by GPO - Government Pension Offset - which is different).

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i thought SS retirement estimates already factor in WEP???? mine does i think, it says something about 'modified formula used' on my statement

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@casual_commenter - No, the Social Security Statement estimates do NOT automatically factor in WEP. The statement explicitly says this in the fine print. The only way to get an accurate WEP calculation is to contact SSA directly. Online estimates don't have access to information about non-covered pensions, which is necessary to calculate WEP.

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I just checked my statement again and you're right - there's a note that says the estimate doesn't account for WEP or GPO. I completely missed that before. I'll definitely work to get that 20th year of substantial earnings and then try to get an accurate calculation. Thank you all for the helpful information!

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Another important difference: If your father ever wants to try working again (even part-time), SSDI and SSI have COMPLETELY different rules about earnings. SSDI has a Trial Work Period where he could test his ability to work for 9 months while keeping full benefits. SSI reduces benefits gradually based on earnings. It's really important to know which one he has before he earns any income.

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That's good to know. His doctors think some part-time work might actually help with his recovery, so I'll look more into the SSDI trial work period rules.

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The WHOLE SYSTEM is designed to be confusing!!! They make it complicated on purpose so people don't get all the benefits they deserve! I've been fighting with them for YEARS about my benefits. Every time I call I get different answers!!!!!

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While the system can certainly be confusing, the differences between SSI and SSDI actually serve different purposes. SSDI is insurance-based (you pay in through FICA taxes while working) and SSI is needs-based (for those with limited income and resources). But I agree the terminology and paperwork could be much clearer.

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In my experience, yes, it worked great. I was skeptical too but was desperate after trying for days to reach someone. Got connected in about 15 minutes when I'd been unable to get through at all on my own.

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Thanks everyone for the helpful advice! I've decided to go ahead with my phone interview as scheduled rather than postponing it. I'll make sure to mention the WEP situation during the call so it's documented, but won't expect them to process that adjustment manually. I'm a bit nervous about the overall confusion at SSA with all the WEP adjustments happening, but it sounds like delaying would just put me further back in line for the divorced spousal benefit without actually helping the WEP situation. I'll update after my February appointment if anything interesting comes up!

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That's definitely the right approach. One final tip: During your phone interview, request an email confirmation of what was discussed and what next steps are expected. This creates a paper trail that can be valuable if there are any issues later. Good luck!

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NeonNova

My neighbor said her daughter had to call the SS office like 20 times before they even looked at her application last month. Something about them being super understaffed right now???

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yes thats true!! my niece works for SSA (not in benefits dept) and says theyre extremely short staffed right now with a hiring freeze! but calling over and over doesnt help, it just clogs the system more

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