Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One more important reason to maintain access: fraud prevention. By regularly checking your account, you can make sure no one has attempted to change your payment information. Unfortunately, Social Security fraud targeting seniors is increasingly common. The online account lets you verify that everything is still set up correctly and no unauthorized changes have been made.

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That's a really good point I hadn't considered. With all the scams targeting seniors these days, being able to verify everything is still correct provides peace of mind. I'll definitely work on getting his access restored. Thinking an in-person visit might be easiest as someone suggested.

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As someone who works with seniors on tech issues, I'd strongly recommend restoring his access. One thing I haven't seen mentioned yet is that having online access becomes crucial if he ever needs to appeal a decision or report changes in circumstances. The portal also lets you track the status of any requests or applications in real-time. For the recovery process, I'd suggest calling SSA early in the morning (around 8 AM) when wait times are typically shorter. If that doesn't work, the in-person office visit is definitely your best bet. Bring multiple forms of ID and any documentation related to his benefits. They can usually reset everything on the spot and help set up new security questions he'll actually remember. The peace of mind alone is worth it - especially given how difficult it can be to resolve issues without account access!

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This is really helpful advice, especially about the appeal process and tracking requests - I hadn't thought about those scenarios. The timing tip for calling early morning is great too. We'll probably try the in-person route first since it seems like the most reliable option based on everyone's experiences here. Really appreciate all the detailed responses from everyone - you've all convinced me this is definitely worth pursuing!

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One more important tip - when you call SSA, ask them to look at your new "computation years" and how your additional earnings affect your Average Indexed Monthly Earnings (AIME). Those are the technical terms they use internally. Also have ready a list of the years you worked while on SSDI and approximately how much you earned each year. This will help them pull up the right information more quickly. And keep in mind that if your original disability began before you had 35 years of earnings, these additional work years might be particularly valuable in increasing your benefit.

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That's extremely helpful advice! I definitely don't have 35 years of good earnings because my disability started when I was in my early 40s. So these additional 12 years might really make a difference. I'll make sure to use those exact terms when I call.

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Just want to add that you should also ask SSA for a copy of your updated benefit computation when they do the recalculation. They can provide a breakdown showing exactly which years of earnings they used and how your new earnings affected the calculation. This documentation is helpful for your records and can also help you understand whether the recalculation gave you the maximum possible benefit increase. Sometimes people are eligible for additional adjustments they weren't initially given.

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This is really good advice about getting the documentation! I never would have thought to ask for the actual computation breakdown. That way I can see exactly which years they used and make sure they didn't miss any of my work years. Thanks for the tip!

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i just wanna say ur inspiring me! im 58 and on disability and always wanted to finish my degree. maybe its not too late for me either

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It's definitely not too late! Check with your local community college - many have special programs for seniors or returning adult students. That's how I found out about these scholarship opportunities in the first place!

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This thread has been so helpful! I'm 64 and have been on SSDI for 8 years following a stroke. I've been hesitant to pursue any educational goals because I was afraid it might jeopardize my benefits or trigger unwanted reviews. Reading everyone's experiences, especially the distinction between scholarships (which don't count as income) versus work-study earnings (which do), gives me confidence to explore some online courses I've been interested in. My occupational therapist has actually been encouraging me to engage in mentally stimulating activities as part of my recovery. Ava, best of luck with your program - you're showing all of us that it's never too late to learn!

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Thank you everyone for all the helpful responses! I've scheduled an appointment for next week using that Claimyr service (which worked amazingly well - took less than 10 minutes to get through to a real person). The agent I spoke with confirmed I should apply now for March benefits and gave me a list of documents to bring. She also explained the earnings limit since I still work part-time. I really appreciate all your advice and support!

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That's wonderful to hear! It sounds like you're all set up for success. Just wanted to add one more tip - when you go to your appointment, consider asking about the option to switch to your own retirement benefits later if they would be higher. Since you can earn delayed retirement credits on your own record until age 70, you might be able to maximize your total lifetime benefits by starting with survivor benefits now and then switching later. The SSA representative can run the numbers for you to see if this strategy makes sense in your situation. Best of luck with your appointment!

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Great to see you got everything sorted out! Just wanted to add that when you do go to your appointment, make sure to ask about retroactive benefits. Since survivor benefits can sometimes be paid retroactively up to 6 months before your application date (depending on your situation), it's worth asking if you're eligible for any back payments. Also, if you haven't already, consider setting up a my Social Security account online - it'll make it much easier to track your benefit statements and manage your account once everything is processed. The whole process can feel overwhelming at first, but it sounds like you're handling it perfectly!

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When I went through this process, the SSA office told me they prefer appointments for survivor benefit applications because they're more complex. I tried to apply online and ended up having to go in person anyway. Just a heads up - their website says 60 days for processing but mine took almost 4 months before I saw the first payment! And they were backdated to my application date, so it was a big lump sum. Make sure you have enough savings to tide you over while waiting.

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I'm so sorry for your loss, and I understand how frustrating the SSA can be to deal with during an already difficult time. Based on what you've shared, you should absolutely qualify for survivor benefits from your first husband. The key requirements are that your first marriage lasted at least 9 months (yours was 12 years), and you're currently unmarried - which you are. Your brief second marriage doesn't disqualify you at all since it ended in divorce. The SSA only cares about your current marital status when you apply, not past marriages that ended. A few practical tips from my own experience: Make an appointment rather than calling - it's much more efficient. Bring certified copies of all documents (both marriage certificates, both divorce decrees, your birth certificate). The SSA may already have your ex-husband's death information in their system, but ask when you schedule. At 62, you'll get about 71.5% of the full benefit, but given what you said about your work record, this might still be your best option. The agent can run calculations to show you different scenarios. Processing can take several months, so apply as soon as you're ready. Hang in there - you've got this!

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This is such a compassionate and thorough response! I really appreciate how you acknowledged the difficulty of dealing with SSA during grief - that means a lot. Your advice about making an appointment instead of calling is spot on. I've wasted so many hours on hold. Do you know if all SSA offices handle survivor benefits equally well, or should I try to find one that specializes in them? I'm willing to drive a bit further if it means getting better service.

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