Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

whatever u decide DOCUMENT EVERYTHING!!! save emails texts everything about what they promised and how they said it would work. SSA can audit u years later and u need proof!!!

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That's excellent advice. I'll start a folder with all communications about this arrangement just in case questions come up later.

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Just wanted to chime in as someone who went through a similar situation last year. I was 68 and took on some consulting work with a bonus that was structured as an employer 401k contribution. The key things I learned: 1) Since you're past FRA, no worries about earnings limits affecting your SS benefits, 2) Make sure you get clarity on whether this is deferred compensation (counts as income for the year you work) or an employer contribution (different tax treatment), and 3) The timing of the deposit matters less than when the income is considered "earned" by IRS standards. I ended up having my tax preparer review everything beforehand and it saved me from any surprises. The documentation advice from others here is spot on - keep everything in writing!

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As someone who just went through this process at 68, I completely understand your anxiety! I was terrified of making a mistake too. I ended up doing the online application and it was honestly much easier than I expected. One thing that really helped calm my nerves was creating a my Social Security account first (if you don't already have one) and reviewing my earnings record before applying. That way I could see all my employment history and catch any errors beforehand. The actual application walks you through everything step by step, and you can save your progress if you need to take breaks or gather more information. The key thing at your age is getting those retroactive benefits - make sure to select the earliest possible start date when prompted. Don't let the anxiety keep you waiting any longer! You've earned these benefits and deserve to start receiving them. Good luck!

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Thank you so much for sharing your experience! That's a really smart idea about creating the my Social Security account first to review earnings history - I hadn't thought of that. It would definitely give me peace of mind to double-check everything before starting the actual application. I'm feeling much more confident about doing this online after hearing from everyone here. The step-by-step guidance you mentioned sounds exactly what I need to get through this without panicking!

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I'm 71 and just applied online last month after procrastinating for way too long! Like you, I was terrified of messing something up, but it really was straightforward. The whole thing took me about 45 minutes because I kept second-guessing myself and re-reading everything twice. One thing that helped me was calling the SSA general number (1-800-772-1213) BEFORE applying just to ask a quick question about my earnings record. Even though I didn't apply by phone, talking to a real person for 5 minutes gave me confidence that my record looked correct. The online system automatically calculates your benefit amount based on your earnings history - there's no way for you to accidentally request less than you're entitled to. And since you're past FRA, you'll definitely want to request benefits starting as early as possible to get those retroactive payments. Don't wait any longer! I wish I had done it sooner instead of losing sleep over it for months. You've got this!

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This is so helpful to hear from someone who just went through it! I love the idea of calling first just to verify my earnings record - that's a great way to ease into the process without committing to applying by phone. 45 minutes sounds very reasonable, and honestly, taking time to double-check everything seems smart rather than rushing through it. Thank you for the encouragement - I think I'm finally ready to stop procrastinating and just do this!

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As someone who went through this exact situation two years ago, I feel your pain! The SSA phone wait times are absolutely brutal. Here's what finally worked for me: I called my local SSA office directly (not the main 1-800 number) and was able to schedule a phone appointment for later that week. Many local offices offer scheduled phone consultations where they call YOU at the appointed time - no waiting on hold! You can find your local office number on the SSA website using your zip code. When I had my scheduled call, the representative was able to calculate my ex-spouse benefit estimate in about 10 minutes. Just make sure you have your ex's full name, date of birth, and SSN ready (which you mentioned you have from old tax returns). The estimate they gave me was spot-on when I actually filed. This approach saved me hours of frustration and I got accurate information from someone who had time to explain everything properly.

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This is exactly what I needed to hear! I had no idea local SSA offices could schedule phone appointments - that sounds so much better than the endless hold times on the main number. I'm going to look up my local office right now and try to schedule one of these phone consultations. Having someone call me back at a set time would be perfect since I can plan around it instead of being stuck on hold indefinitely. Thanks for sharing what worked for you - this gives me hope that I can actually get this sorted out without losing my sanity!

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I just discovered another option that might help - some SSA offices have self-service kiosks where you can pull certain benefit information without waiting in line. However, I'm not sure if they show ex-spouse benefit estimates specifically. You might also want to check if your local library has a SSA outreach program - mine has a volunteer AARP tax counselor who comes in twice a month and is really knowledgeable about Social Security benefits. She helped my neighbor figure out her widow's benefits without having to deal with SSA directly. It's worth asking your librarian if they have any similar programs. The volunteer couldn't give official estimates, but she walked through the calculation method so my neighbor knew roughly what to expect before making the SSA appointment.

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That's a really interesting suggestion about the library programs! I hadn't thought about AARP volunteers helping with Social Security questions. Even if they can't give official estimates, having someone walk through the calculation method would be super helpful for understanding what to expect. I'm definitely going to call my local library to see if they have any similar outreach programs. Sometimes these community resources are hidden gems that can save you so much time and frustration compared to dealing with government agencies directly.

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my payment just came thru today! check your accounts everyone

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Just checked - mine arrived too! What a relief. Thanks everyone for your help and sharing your experiences.

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This whole thread has me worried about my upcoming move abroad. Does anyone know if receiving payments on a US bank account and then transferring internationally is more reliable than direct international deposit? I'm on SSDI and absolutely cannot handle payment delays when I move.

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Thats what i do! Keep my US bank and use wise to send money to Thailand when exchange rates are good. Much less stress than depending on direct deposit internationally.

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I can add some perspective as someone who's been receiving SSDI internationally for 4 years. I initially tried direct international deposit to my German bank, but after experiencing 2-3 delays per year, I switched to keeping a US account with Navy Federal and using their international ATMs. Haven't had a single issue since making that change. The peace of mind is worth the small ATM fees, especially when you're on a fixed disability income and can't afford delays.

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This thread has been so useful. I had no idea there were so many options with survivor benefits. Has anyone used a financial advisor who specializes in Social Security planning? Worth it?

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Thank you everyone for the helpful information! I feel much better knowing that my husband's early claiming won't permanently reduce what I might receive as a survivor benefit if I wait until my FRA. I'm also intrigued by the strategy of possibly taking survivor benefits at FRA and then switching to my own benefit at 70 if it would be higher with the delayed retirement credits. I've been trying to call SSA to confirm all this for my specific situation but haven't been able to get through. I'll try that Claimyr service someone mentioned. It's such a relief to understand this better - these decisions affect the rest of our lives and it's so hard to find clear information sometimes.

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