Social Security Administration

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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my neighbor had something similar happen and turns out it was totally a scam!!! the letter looked real but had him call a fake number. make sure u call the real social security number not whatever is on that letter!

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OMG that's scary! I just double-checked and the letter has the official SSA letterhead and the 800-772-1213 number, which I know is the real one. And it doesn't ask me to call any weird numbers or send money. So I think it's legitimate, unfortunately. But good warning - I'll be extra careful!

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Just to add one more possibility to consider - did you receive any lump-sum payments in the past 6 months? Things like retroactive benefits, insurance payouts, or large severance packages? Sometimes these can trigger recalculations. Also, if you had significant earnings in 2024 that weren't reported until recently, they might have just now been factored into your Average Indexed Monthly Earnings (AIME), which would affect your Primary Insurance Amount (PIA). This is less common but does happen.

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I did receive a severance package when I left my main job in late 2024, but it was only about $15,000. Would that affect things? I thought severance wasn't counted for Social Security purposes? This is all so confusing!

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Severance pay is actually considered wages for Social Security purposes and is subject to FICA taxes. It counts toward the earnings test if you're under FRA. Since you received $15,000 in severance in 2024 and then worked part-time earning under $20,000 in early 2025 before filing, the combined amount would exceed the annual earnings limit. This is almost certainly why your benefit is being reduced. Make sure to specifically address this in your appeal if you believe there's been a miscalculation in how they're applying the earnings test.

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I had a 13-yr marriage and when I contacted SSA about ex-spouse benefits, they asked me all these questions about whether I was remarried after age 60 and what my current marital status was. Does anyone know if you can still claim on an ex's record if you remarried later? My sister said you can't but I think that's only for survivor benefits not divorced spouse benefits right?

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Your sister is partially right. For divorced spouse RETIREMENT benefits (which is what OP is asking about), you CANNOT receive benefits on an ex-spouse's record if you are currently married to someone else. For divorced spouse SURVIVOR benefits (after an ex-spouse dies), the rules are different - you can remarry after age 60 and still collect survivor benefits from a deceased ex-spouse. So if you're currently married, you cannot collect retirement benefits based on any ex-spouse's record, regardless of how long that previous marriage lasted.

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Update: I finally got through to Social Security today! The representative confirmed I am eligible for divorced spouse benefits from my first husband. She calculated that I would receive an additional $275 per month on top of my current benefit. She also said I could only get 6 months of retroactive payments, which is disappointing but better than nothing. Thank you all so much for your help and for encouraging me to pursue this. I never would have known to question what I was told initially. The rep is sending me some forms to fill out, and I need to locate my marriage certificate and divorce decree to submit with my application.

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That's excellent news! An extra $275/month is significant - that's $3,300 per year. Plus the 6 months back pay gives you $1,650 right away. You're right to be disappointed about not getting full retroactive benefits, but unfortunately that's standard SSA policy - they typically only go back 6 months from application date regardless of when you became eligible. Make sure to keep copies of everything you submit, and get a receipt or confirmation number for your application. If you have any issues with the process, don't hesitate to follow up regularly. Congratulations on getting this resolved!

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One more important thing about your specific situation - since you mentioned having only 10 years of Social Security covered employment, make sure you meet the minimum 40 credits (quarters) needed to qualify for retirement benefits on your own record. If you don't have 40 credits, then you can only receive spousal benefits, making the comparison moot. Also, when you go in for your appointment, specifically ask them to document in their notes that you requested backdating. And before you leave, ask for a copy of your application summary that shows the filing date they used. This provides documentation if there's any dispute later about your backdate request.

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Thank you for this additional advice! I do have exactly 40 credits from my 10 years of work (I made sure to work just enough to qualify). I'll definitely ask for the application summary before leaving - that wouldn't have occurred to me!

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After I finally got my Social Security backdated last year, they messed up my Medicare enrollment and tried to charge me penalties even though I had employer coverage! Then took 4 months to fix that error. And don't even get me started on how they calculated my WEP reduction - they got it wrong TWICE before getting it right. Just be prepared for a long battle with multiple phone calls and office visits. The system is completely broken. Print out the exact SSA rules about backdating from their website and bring them with you. Sometimes you have to educate THEM about their own policies!!

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That sounds awful! Were you able to get everything fixed eventually? I'm about to start my application and all these horror stories are making me nervous!

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Yes, it did eventually get fixed, but only because I was persistent and kept careful records of every conversation. My advice is to be polite but firm, learn the relevant policies, and don't assume they know what they're doing. And if one person tells you something that doesn't sound right, don't hesitate to call back and speak with someone else.

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If ur not comfy with computers maybe just go to the local office instead? Thats what my husband did. Had appointment and did everything in person. Took like an hour but no computer stress!

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That's an option, but many SSA offices still have long wait times for appointments - sometimes 1-2 months out. If you're comfortable enough to try online with some guidance, it's usually faster. But an in-person appointment is definitely valid if technology is a major barrier!

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Just to clarify something important: if your husband passes away before you, your situation would change significantly. As his widow, you would be eligible for survivor benefits equal to 100% of what he was receiving - including all those delayed retirement credits from waiting until 70. This is actually one of the key retirement planning strategies for couples with age differences. The higher earner often delays benefits until 70 specifically to maximize the survivor benefit for the younger spouse. So while you don't benefit from his delayed credits now, they could provide significant financial protection for you later.

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That's actually comforting to know. I didn't realize survivor benefits would include his delayed credits. At least there's some benefit to his decision to wait until 70.

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wait im confused now cause my cousin said when she took a big withdrawal from her retirement it put her over the tax thing and her benefits went down the next year??

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Your cousin likely experienced one of two things: 1. She might have had her WITHHOLDING increased on her monthly check (this isn't the same as benefits being reduced - it's just tax being withheld) 2. She might have had a large withdrawal in a year she was also working, and the WORK income exceeded the earnings limit By law, Social Security cannot reduce your benefits due to retirement account withdrawals or annuity payments. Only earnings from work count toward the earnings limit. However, large withdrawals can certainly increase how much of your benefits are subject to taxation.

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Thank you everyone for the helpful responses! Just to make sure I'm 100% clear now: 1. My annuity withdrawals WON'T count toward the $23,000 earnings limit, so they won't reduce my monthly SS check 2. BUT those withdrawals WILL count for determining how much of my SS benefits are taxable 3. The formula I was confused about relates to taxation, not to the earnings test This is such a relief! I was so worried about losing part of my SS check if I took money from my annuity. Taxes are a separate issue, but at least my monthly income will stay consistent.

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You've got it exactly right now! This is one of the most common misunderstandings about Social Security. Your three points are spot on. Glad we could help clarify!

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Does anyone know if you have to take your Medicare at the same time as SS? I already have Medicare but wasn't sure if backdating SS would mess with that somehow?

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No, Medicare and Social Security are separate enrollments. Backdating your Social Security won't affect your existing Medicare coverage at all. You're good to proceed without any concerns about your Medicare being disrupted.

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One more critical point about backdating past FRA: while you can get up to 6 months of retroactive benefits, be aware that any months you backdate means you're giving up the delayed retirement credits (DRCs) you earned for those months. Since you're about a year past your FRA, you've earned approximately an 8% increase to your benefit amount (DRCs add about 8% per year). If you backdate to January, you'll lose the DRCs for those months between January and now. That said, getting those retroactive payments might outweigh the slightly lower monthly benefit amount going forward. It's a personal decision based on your financial needs and life expectancy.

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This is extremely helpful information! I hadn't considered I'd be giving up some of the increase I earned by waiting. I need to do some calculations to see what makes more sense financially. Thank you for pointing this out.

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Has anyone else noticed that the SSA website contradicts what their own reps tell you on the phone?? I swear I read something different online than what I was told when I finally got through to someone!

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ALWAYS!! I screenshot everything on their website now because they'll say something completely different when you call. Can't trust anything!!!

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Just wanted to follow up - did you manage to get this sorted out? I'm curious because I'll be in a similar situation next year when I reach my FRA and plan to switch to survivor benefits.

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Kylo Ren

Yes! I used that Claimyr service someone recommended and got through to SSA in about 20 minutes. The representative confirmed what everyone here said - since I was already receiving benefits on my own record, my payment date stays the same even after switching to survivor benefits. She said it's to maintain consistency and avoid payment disruptions. So now I know to expect payment on the 4th Wednesday each month. Hope this helps with your planning!

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You might want to talk to a tax professional if this is your first year with both work income and Social Security. The calculations can get complicated, especially with the earned income thresholds if you're under full retirement age. I'm 63 and still working part-time, and I had to pay back some benefits last year because I earned too much. The limit for 2024 is $21,240 if you're under FRA.

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That's an excellent point about the earnings test. For those under Full Retirement Age, SSA reduces benefits by $1 for every $2 earned over the annual limit ($21,240 in 2024). But importantly, this isn't a tax - it's a benefit withholding. The month you reach your Full Retirement Age, the reduction changes to $1 for every $3 over a higher limit ($56,520 in 2024), and once you're at FRA, there's no reduction regardless of earnings.

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Didn't see it mentioned but don't forget about STATE taxes too! Some states tax Social Security and some don't. I moved from Minnesota to Florida partly because MN taxes SS benefits and FL doesn't. Smart to check your state rules!

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I hadn't even thought about state taxes! I'm in Colorado - I'll need to check if they tax Social Security benefits. This is getting complicated pretty quickly...

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Social Security sent me 'Potential Private Retirement Benefit' letter for PwC job from 2001 - already rolled over 401k?

I received one of those 'Potential Private Retirement Benefit Information' letters from Social Security about 3 months ago and have been putting it off because it seems like it'll be a huge hassle. But the amount mentioned is pretty substantial ($32,606), so now I'm wondering if I should look into it. The letter details: - From PricewaterhouseCoopers where I worked 1998-2001 - Year reported: 2001 - Benefit type: Code 'A' (single lump sum payment) - Payment frequency: 'A' (Lump Sum) Here's the thing - I'm 99% sure this is just my old 401k that I already rolled over! I kept my 401k with PwC until around 2017, then rolled it with two other old employer plans into a Vanguard traditional IRA. So I'm already managing this money. What's confusing me: 1. Would a regular 401k typically be classified as a code 'A' lump sum benefit? 2. Why would SSA only notify me about the PwC plan but not the other two companies' 401ks that I also rolled over around the same time? 3. Is there any possibility this is something separate from my 401k? I no longer have online access to the old PwC retirement account. I found some contact numbers for the "PricewaterhouseCoopers LLP Savings Plan" on the Department of Labor site, but there are several different listings with slight name variations, so I'm not sure which to call. Is this worth the time investment to track down, or am I right that it's just my already-rolled-over 401k?

One other thing to consider - sometimes these letters arrive because the employer or plan administrator failed to properly update the status of your account after you rolled it over. It's technically their responsibility to file Form 8955-SSA to tell Social Security you've taken a distribution, but many don't do this consistently. If you're 100% certain you rolled over the full amount from PwC, I wouldn't lose sleep over this. At most, maybe set a calendar reminder to call PwC's benefits line during a low-stress week when you have some spare time, just for peace of mind.

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That makes sense about the employers not updating the status. I'll probably make that quick call to PwC just to be sure, but I'm much less concerned now. Thanks for the advice!

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Has anyone noticed these letters seem to come in WAVES? My brother, sister and I ALL got these within the same month for jobs we had 15-20 years ago. Seems like SSA must be going through old records by year or something. What a waste of resources when they could be processing actual claims faster!!

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