Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.


Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Lim Wong

You guys are all confusing me more!!! So is it better to take SS at 65 or wait?? I'm in the same situation retiring next year and now I don't know what to do!!!

0 coins

There's no one-size-fits-all answer. Delaying will mathematically increase your benefit (about 7-8% for each year you delay until FRA, then 8% per year after FRA until 70). Whether that's "better" depends on your health, other income sources, expected longevity, and immediate cash needs. The break-even point is typically around age 80 - if you expect to live beyond that, delaying often makes financial sense.

0 coins

I want to thank everyone for their helpful responses! I've learned that my FRA is actually 67, not 66 like I thought. So waiting from 65 to 66 reduces my early retirement penalty but isn't actually delayed credits yet. I still get about 7.5% more monthly benefit even without working, which sounds worth it to me. And I'll definitely remember to sign up for Medicare at 65 regardless of when I take SS benefits. This has been incredibly helpful for my retirement planning!

0 coins

Zara Khan

THE SSA REPRESENTATIVES LIE!!! When I filed they told me one thing and then did another. GET EVERYTHING IN WRITING! And record the calls if your state allows it!!!! They'll tell you anything to get you off the phone and then you have NO RECOURSE when they mess up your benefits. I'm still fighting them 7 months later!!!

0 coins

omg same! my check was supposed to be $1876 and they only gave me $1643 and nobody can explain why!!!

0 coins

Thank you all for the helpful information! After reading everyone's responses, I think I'll wait until my FRA to file for benefits since my own retirement amount will be higher than the spousal benefit anyway. I'll try using that Claimyr service to actually speak with SSA and confirm all this information. It's frustrating that this strategy is no longer available to people my age, but at least now I understand the rules better.

0 coins

my dad always says he needs a secret decoder ring just to read his SS statements lol

0 coins

lol thats exactly what it feels like! 😂

0 coins

One more important acronym to know is AERO - Automatic Earnings Recomputation Operation. This is when Social Security automatically recalculates your benefit amount to include recent earnings that might increase your benefit. It happens every year, and you don't need to request it. Also, MBR (Master Beneficiary Record) is your official record in the SSA system that contains all your benefit information. If you ever hear a representative mention checking your MBR, that's what they're referring to.

0 coins

And don't forget AWI (Average Wage Index) which they use to adjust your past earnings when calculating your benefit! Every time I think I understand this system, there's ANOTHER acronym to learn. It's like they deliberately make it confusing so people give up and just take whatever they get offered.

0 coins

To clarify the earlier discussion about the Monthly Earnings Test: The commenter was correct that the monthly test only applies for the calendar year you first become entitled to benefits. Since you started receiving in September 2024, the monthly test would only apply for the remainder of 2024. For 2025, you'll be subject to the regular annual earnings test of approximately $22,320 if you're under Full Retirement Age for the entire year. This is why it's important to know that December 2024 work paid in January 2025 counts toward your 2024 earnings total.

0 coins

Thank you for clarifying! So for 2025, I need to keep my total earnings under $22,320 for the year. And anything I earn in December 2025 but get paid in January 2026 will count for 2025, not 2026. I think I finally understand now.

0 coins

also dont forget they only count WAGES and SELF-EMPLOYMENT toward the limit!! investment income, pensions, etc DONT count against the earnings test. that really helped me maximize my survivors check

0 coins

My aunt just went through this whole ordeal last month! She ended up having to reschedule her SSA appointment twice because of delays getting her docs. So annoying!

0 coins

UPDATE: Success! I wanted to update this in case anyone has a similar problem. I went to the Cook County Clerk's office in person yesterday with my SSA appointment letter. The clerk was super helpful and processed my request as an emergency. Got my certified marriage certificate on the spot! Cost was $15 for the first copy and $4 for an extra one (get extras, folks!). Thank you all for your help and suggestions. My SSA appointment is still on for next week and now I have everything I need!

0 coins

That's fantastic news! Thanks for updating the thread. This will definitely help others in similar situations. Good luck with your spousal benefits application!

0 coins

by the way tell ur sister to call her representatives in congress and DEMAND they pass this!!! they've been promising to fix this for YEARS and nothing ever happens!!!

0 coins

Lia Quinn

YES! Call AND email them! My mom's been doing this for years. The more people who speak up, the better chance it might actually happen this time.

0 coins

To answer your question about notifications - your sister should: 1. Sign up for email updates from advocacy groups like the National Active and Retired Federal Employees Association (NARFE) or the National Education Association (NEA) who track this legislation closely 2. Set up alerts on congress.gov for the specific bill numbers (though these change each session) 3. Follow her congressional representatives on social media as they'll likely announce when it passes If her question is specifically about applying for benefits should the law change, she should create a my Social Security account online where SSA posts important notices and updates.

0 coins

This is great, thank you. I'll help her sign up for some of these alerts. I just hope they actually pass it this year - it's been introduced so many times before.

0 coins

Wait I thought the whole WEP repeal thing didn't pass?? My father in law was telling me Congress was talking about it but nothing actually happened. Are you sure its actually repealed?

0 coins

You're right to question this. The full WEP repeal hasn't actually passed at the federal level yet. There have been several bills introduced in Congress (like the Social Security Fairness Act), but none have become law as of early 2025. It's possible the original poster is confusing proposed legislation with actual law, or perhaps referring to a state-level initiative that affects certain pensions but not the federal WEP provision itself. Always good to verify this kind of information directly with SSA.

0 coins

Since several people have pointed out that the WEP repeal hasn't actually happened yet, your husband's current situation remains unchanged. His benefit is still reduced by WEP, and if that amount ($1,375) is higher than half of your PIA at your FRA, then he wouldn't qualify for spousal benefits at this time.

0 coins

Aisha Ali

Thank you. We'll keep an eye on any legislation that passes and reconsider if/when the WEP is actually repealed. For now, it seems he should just continue with his current benefit.

0 coins

Oh, I stand corrected! Thanks for explaining that. I wish someone had told me about the limited widow's benefit when my wife passed. The SSA rep never mentioned it.

0 coins

Thank you for this discussion! I had no idea the calculation could be so complicated. It sounds like we really need to talk with a knowledgeable SSA representative to understand exactly what amount Dad would receive under different scenarios.

0 coins

Have u checked if u can get more on ur husbands record NOW? My wife got more on my record even before i retired! Worth checking!!

0 coins

thats only for people taking care of kids under 16 or disabled children...doesn't sound like thats her situation anymore since she said her kids are grown

0 coins

Raul Neal

Thanks everyone for the advice! After reading all your comments, I'm leaning toward waiting until my FRA to claim any benefits. It seems like the math works out better long-term, even though it's tempting to take something now. I'm going to try that Claimyr service to talk directly with SSA and get the exact numbers for my situation. I'll also talk with my husband about our overall retirement strategy to make sure we're coordinating our claiming decisions properly. It's such a relief to get all this information!

0 coins

That sounds like a wise approach. Get the exact numbers from SSA for your specific situation, and then you can make a fully informed decision. Social Security is often the foundation of retirement income, so taking the time to optimize your benefits is definitely worth it!

0 coins

I'm really curious about this. When did everyone receive their extra payment? Was it all on the same day or different days? I wonder if this is happening nationwide or just in certain regions. And is it affecting both retirement and disability payments? Maybe it's related to the COLA increase this year? So many questions!

0 coins

From what we're seeing, the duplicate payments started appearing between February 15-17 and seem to be affecting beneficiaries across multiple states. It appears to be a processing error related to the January system update, not the COLA increase. The SSA typically does a payment reconciliation around the 20th of each month, so they'll likely identify the full extent of the issue soon.

0 coins

UPDATE: I finally got through to SSA after using the Claimyr service someone suggested below (it actually worked!). The agent confirmed there was a system error affecting some beneficiaries and they are aware of the duplicate payments. She documented everything in my account and said I should just leave the money alone - they will automatically withdraw it within 2-3 weeks. She said I won't face any penalties since it was their error, but it was important that I reported it. Thanks everyone for your help!

0 coins

Thanks for updating us! I'm going to try calling them tomorrow. Did they say if this is happening to a lot of people?

0 coins

The agent didn't give me an exact number but said they've been getting 'many calls' about it today, so it sounds pretty widespread. She mentioned it was a payment system glitch after some updates they made.

0 coins

Prev1...4950515253...417Next