Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I work for a disability advocacy organization and see this situation frequently. Your brother-in-law should expect his first regular SSDI payment within 4-8 weeks of approval (so likely by mid to late October). The backpay typically follows 2-4 weeks after that. Regarding child support - NY follows federal guidelines that limit garnishment to 65% of backpay for arrears and typically 50-65% of ongoing monthly payments. However, he should immediately contact the NY State Office of Temporary and Disability Assistance (OTDA) child support enforcement unit to discuss his situation. Sometimes they'll agree to a lower percentage if he can demonstrate financial hardship. Important: Make sure he keeps detailed records of all his current living expenses (rent, utilities, food, medical costs) as this documentation can help when negotiating with child support enforcement. Also, since DSS will want repayment from his backpay period, he should ask for a written breakdown of exactly what they expect to recover so there are no surprises. The waiting is brutal, but hang in there - the payments are coming!

0 coins

This is incredibly helpful information - thank you so much! I'll definitely tell him to contact OTDA child support enforcement right away and start gathering all his expense documentation. The timeline you mentioned (mid to late October for first payment) gives us something concrete to tell DSS when they keep asking. It's reassuring to hear from someone who sees these cases regularly that the payments really are coming. The waiting has been the hardest part after such a long fight for approval.

0 coins

I went through almost the exact same situation in NY about 2 years ago! Got approved in August and didn't see my first payment until early October - about 6 weeks. The backpay took another month after that. For the child support piece, they ended up taking about 55% of my backpay (I owed around $8,000 in arrears) and now take about 45% of my monthly payments. The key thing that helped me was calling the child support office directly before the money arrived. I explained my situation - being on assistance, needing to catch up on basic bills - and they actually worked with me on the percentage. Also heads up about DSS - they're going to want back every penny they gave him during the backpay period, so he should ask them for an exact calculation of what they expect to recover. When I got my backpay, between DSS repayment and child support, I only kept about 30% of it, but at least the monthly payments started flowing regularly after that. The waiting is absolutely horrible but the money will come! Tell him to keep calling SSA every few days for status updates - sometimes that helps move things along.

0 coins

Hey just wondering - does anyone know if the OP could have done something different? Like if he had waited until Full Retirement Age instead of taking benefits at 65? I'm trying to figure out what to do with my own situation and don't want to make the same mistake!

0 coins

Yes, there was a potentially better strategy. Prior to 2016, someone at their Full Retirement Age could file a "restricted application" for just spousal/ex-spousal benefits while letting their own benefit grow until age 70. Unfortunately, the Bipartisan Budget Act of 2015 eliminated this option for anyone born after January 1, 1954. For someone in the original poster's position today, the best strategy would depend on whose record would provide the higher benefit. If their own record would ultimately be higher, waiting until 70 to file would maximize their monthly benefit (though they'd miss several years of payments). If the ex-spouse's record would provide the higher benefit, then timing would depend on when the ex-spouse files and when the maximum spousal benefit would be available.

0 coins

I'm sorry to hear about your financial struggles, Natalie. This is unfortunately a common misunderstanding about Social Security benefits. The key thing to remember is that you always receive the HIGHER of either your own benefit OR the spousal/ex-spousal benefit - never both combined. Since you're already receiving $1,425 monthly on your own record, your ex-wife would need a Primary Insurance Amount (PIA) of at least $2,850 for you to qualify for any additional ex-spouse benefit. That's because the maximum ex-spouse benefit is 50% of her PIA. While you can't change your past filing decision, I'd recommend looking into other assistance programs that might help with your financial situation. Your local Area Agency on Aging can help you find programs for utilities assistance, food support, prescription drug help, and other resources specifically designed for seniors facing financial hardship.

0 coins

I'm so sorry for your loss, Connor. I went through something very similar about 18 months ago when my husband passed. The confusion you're experiencing is completely understandable - even some SSA representatives don't fully grasp how survivor benefits work independently from your own retirement benefits. The short answer is: your early filing for your own retirement benefits does NOT reduce your survivor benefit amount. Since you waited until after your FRA to apply for survivor benefits, you're entitled to 100% of what your husband was receiving (or would have received at his FRA). Here's what helped me: I kept detailed notes of every conversation with SSA, including the representative's name and ID number. When I got conflicting information, I was able to reference previous calls. Also, don't be afraid to hang up and call back if you get a rep who seems unsure - I learned this the hard way after getting incorrect information twice. One thing that really caught my attention in your post - you mentioned applying for survivor benefits "about a year after reaching your FRA." Make sure to ask specifically about retroactive payments. You might be eligible for up to 6 months of back payments, which could be substantial depending on the benefit amounts. The waiting and uncertainty is stressful, but you should end up with whichever benefit is higher - either your current reduced amount or your husband's full benefit amount. Hang in there!

0 coins

Thank you so much Kelsey, this is incredibly helpful and reassuring. I really appreciate you sharing your experience - it's exactly what I needed to hear from someone who's been through this recently. I'm definitely going to start keeping detailed notes of my SSA conversations including rep names and ID numbers. That's such a smart approach, especially since I've already gotten different answers from different people. I'll also make sure to specifically ask about those retroactive payments when I follow up. The waiting really is stressful, but hearing from people like you who have successfully navigated this process gives me confidence that it will work out. Thank you for taking the time to write such a detailed and compassionate response.

0 coins

I'm so sorry for your loss, Connor. This is definitely one of the more confusing aspects of Social Security, and you're not alone in getting mixed messages from different representatives. The good news is that everyone here is giving you correct information - your early filing for your own retirement benefits absolutely does NOT affect your survivor benefit amount. These are calculated completely separately. Since you wisely waited until after your FRA to apply for survivor benefits, you're entitled to receive the full 100% of your husband's benefit if it's higher than your current reduced benefit. I'd strongly recommend calling back and specifically asking them to explain in detail how they calculated your new benefit amount. Ask them to confirm that they're giving you the higher of: (1) your current reduced retirement benefit, or (2) 100% of your husband's benefit amount. If the representative seems uncertain about this, don't hesitate to ask to speak with a supervisor or call back for a second opinion. Also, definitely ask about retroactive payments since your husband passed away over a year ago and you're just now applying for survivor benefits. You could be entitled to several months of back pay. Document everything - names, dates, what was said. The rules are clear on this, but sometimes it takes persistence to get them applied correctly. You should end up in a much better financial position once this gets sorted out properly.

0 coins

Thank you so much Layla! This is exactly the kind of detailed guidance I was hoping for. I really appreciate you confirming what others have said about the benefits being calculated separately - it's such a relief to hear this consistently from people who understand the system. I'm definitely going to call back and ask them to walk through their calculation step by step, and I'll make sure to ask about speaking with a supervisor if needed. The documentation tip is great too - I wish I had started doing that from my first call! I'm feeling much more confident about advocating for myself now that I understand what I should be entitled to. Thank you for taking the time to give such thorough advice during what I know is a stressful process for anyone dealing with these benefits.

0 coins

I went through this exact same confusion when I turned 70 last year! The misinformation about earnings limits is everywhere, and it's so frustrating. Your daughter is absolutely right - there is NO earnings limit once you reach full retirement age. Since you're 70 and already collecting benefits, you can work as much as you want without any reduction to your Social Security payments. I now work seasonal tax prep and make around $2,000 a month during busy season, plus my husband and I do some consulting work. Our benefits have never been reduced. The only thing to keep in mind is that your additional income might affect your taxes (potentially making more of your SS benefits taxable) and could impact Medicare premiums if your income gets high enough, but it won't touch your actual Social Security benefit amount. Enjoy the freedom to work without worry! It's one of the few perks of getting older.

0 coins

That's so reassuring to hear from someone who went through the same thing! It really is frustrating how much conflicting information is out there. I feel much better now knowing I can pick up those extra summer hours without worrying about my benefits getting cut. Thanks for sharing your experience - it helps to know other people have navigated this successfully!

0 coins

I'm so glad you asked this question! I'm relatively new to navigating Social Security myself and this thread has been incredibly helpful. It's amazing how much misinformation circulates about these rules. Just to add one more confirmation - my neighbor who's 73 has been working part-time at Home Depot for the past three years while collecting his full Social Security benefits. He's never had any issues or reductions. The key thing everyone has mentioned is correct: once you hit your Full Retirement Age, the earnings limit completely disappears. It sounds like you can definitely take on those extra summer hours at your nephew's landscaping business without any worries about your benefits! The tax considerations others mentioned are worth keeping in mind for next year's tax planning, but your monthly SS check will remain untouched regardless of how much you earn.

0 coins

Welcome to the community! This has been such a helpful thread for me too. It's reassuring to see so many real examples of people working past 70 without benefit issues. Your neighbor's Home Depot experience is another great confirmation. I think the confusion comes from people mixing up the rules for those under full retirement age with the rules for those over. Once you're past FRA like we are, it really is that simple - work as much as you want, keep your full benefits. Thanks for adding another data point to ease everyone's worries!

0 coins

Just to provide a complete answer: The SSA automatically processes survivor benefits in situations where: 1. Both spouses were receiving benefits 2. The marriage is properly documented in SSA records 3. The death is reported through official channels (funeral homes, vital records) The process includes: - Payment of the one-time $255 death benefit - Adjustment to the higher of the two benefit amounts You should verify that your new monthly amount equals what your wife was receiving. If her benefit was higher than yours, you'll now receive that amount instead of your own benefit. The only reason you might need to contact SSA is if: - Your new benefit amount seems incorrect - You have eligible dependents who might qualify for survivor benefits - You need to update other information (banking, address, etc.) Otherwise, the automatic processing you experienced is working as designed and is becoming more common as SSA improves their systems.

0 coins

Thank you for the detailed explanation. This is exactly what happened in my case - both conditions you mentioned were met, and the new amount does match what my wife was receiving. It's reassuring to know the system is working as designed.

0 coins

I'm so sorry for your loss. It sounds like everything processed correctly for you, which is wonderful during such a difficult time. The automatic processing happens when SSA has all the necessary information on file - your marriage records, both of your benefit amounts, etc. One thing I'd recommend is creating or logging into your mySocialSecurity account online if you haven't already. This will let you verify your current benefit amount and see the official records of the changes. It's good to have documentation showing the transition happened properly, just for your own peace of mind. You're right to trust the system when it works this smoothly. The people insisting you need to visit an office likely had different circumstances or are thinking of how things used to work years ago when more manual processing was required.

0 coins

Prev1...433434435436437...837Next