Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

This is such valuable information for grandparents! I wanted to add something that might help - if you're concerned about proving the parents aren't providing support (like Sofia mentioned), you can also ask SSA about getting a "Statement of Non-Support" form. This is something the absent parents can sign (if you can locate them) or you can provide an affidavit explaining their absence and lack of contact. I learned this when helping my neighbor with a similar situation. Also, keep records of ANY expenses you pay for your grandson - school supplies, clothes, activities, even small things add up and show the pattern of you being the primary provider. The more documentation you have, the stronger your case will be.

0 coins

This is incredibly helpful information, Emma! The Statement of Non-Support form sounds like exactly what I might need. In my case, the parents have been completely out of the picture for years - no contact, no support, nothing. I was worried about how to prove that negative, but having an official form or affidavit option makes it feel much more manageable. I'm definitely going to start keeping better records of all expenses too. You're right that even the small things add up - school lunches, haircuts, new shoes when he outgrows them. It's easy to forget how much we actually spend on these kids when it just becomes part of daily life. Thanks for sharing what you learned from your neighbor's experience!

0 coins

As someone new to this community, I just wanted to say how incredibly helpful this entire thread has been! I'm in a very similar situation - I've had custody of my 8-year-old nephew for the past 4 years after his parents lost their rights due to substance abuse issues. Reading through Sofia's journey and everyone's advice has given me so much hope and direction for planning our future when I retire in a few years. The practical tips about documentation, the health insurance angle, and especially learning about the Statement of Non-Support form are game-changers. It's reassuring to know that SSA does recognize these family situations where grandparents and other relatives step up to raise children. Thank you all for sharing your experiences so openly - it makes navigating this complex system feel much less overwhelming for those of us just starting to research our options.

0 coins

Xan Dae

Welcome to the community, Ella! Your situation sounds really challenging but it's wonderful that you stepped up for your nephew. One thing I'd suggest as you start planning - don't wait until you're close to retirement to gather all your documentation. Start collecting everything now while it's easier to remember and find records. Also, since your nephew's parents lost their rights due to substance abuse, that might actually make your case stronger with SSA compared to situations where parents just aren't around. The court records showing terminated parental rights could be powerful evidence. Have you considered adoption since the parents' rights were terminated? It might simplify things significantly when you do apply for benefits.

0 coins

This has been such a helpful thread! As someone who's about a year away from my own FRA, I've learned so much from reading everyone's experiences. It's really reassuring to see the consistent advice that Social Security operates on a monthly basis - I was having similar concerns about my mid-month birthday affecting my benefits. The tips about applying 3-4 months early, setting up the my Social Security account ahead of time, and having all documents ready are definitely going on my to-do list. Thanks to Sofia for asking this great question and to everyone who shared their real-world experiences. It's so much more valuable than trying to decipher the official SSA website! I'm bookmarking this thread for when I get closer to my application date.

0 coins

I'm so glad this thread has been helpful for you too! It's amazing how much clearer everything becomes when you hear from real people who have actually navigated this process. I was honestly getting overwhelmed trying to understand all the SSA rules and regulations on their official website - it's written in such confusing government language. Having everyone share their actual experiences with specific details like payment schedules and application timelines has been invaluable. Good luck with your own application when the time comes! Sounds like you're already well-prepared by starting to think about it a year ahead.

0 coins

This thread has been incredibly informative! I'm currently 64 and will be reaching my FRA in about 14 months, so I'm starting to think seriously about the application process. Reading through everyone's experiences has really helped clarify the confusion around mid-month birthdays and benefit calculations. One question I have based on what I've read here - for those who mentioned applying 3-4 months early, did you find that the SSA processed your application quickly, or did it actually take that full time period? I'm trying to figure out the optimal timing for my own application. I definitely don't want to apply too late and risk delays in receiving my first payment. Also, the advice about checking your earnings record ahead of time is brilliant - I hadn't thought of that but it makes perfect sense to catch any errors before they become a problem during the application process. Thanks to everyone who has shared their experiences here. It's so much more helpful than trying to navigate the official SSA website alone!

0 coins

Great question about the processing timing! From what I've seen in my own experience and from talking to others who've gone through this, the SSA typically processes retirement applications pretty efficiently when you apply at or near your FRA - usually within 2-4 weeks for straightforward cases. The 3-4 month early application window isn't necessarily because it takes that long to process, but more as a buffer to handle any potential issues that might come up (missing documents, earnings record discrepancies, etc.) and to ensure your first payment arrives on time. Plus, applying early gives you peace of mind and time to resolve any problems without stress. I'd recommend applying about 3 months before your FRA month just to be safe. Better to have everything ready to go than to be scrambling at the last minute! The earnings record check is definitely worth doing well in advance of applying.

0 coins

I'm dealing with similar mail theft concerns in my area and this thread has been incredibly informative! I wanted to add one more security tip that helped me: consider setting up account monitoring through your mySocialSecurity account. You can enable email alerts for when someone accesses your account or when new documents are posted. This way, if someone does steal your SSA mail and tries to use your information to access your account online, you'll get notified immediately. I also discovered that you can view and download most of your SSA documents directly from your online account even after they've been mailed to you, which is great for backup copies if something gets stolen. The combination of email alerts, regular account monitoring, and keeping digital copies has given me much more peace of mind while I work on setting up a PO box for the documents that must come by mail.

0 coins

This is such a smart approach to layering your security! The email alerts for account access is brilliant - I'm going to set that up immediately. I hadn't realized you could download backup copies of documents directly from the online account even after they're mailed. That's perfect for situations where something might get stolen from your mailbox but you still need the document for tax purposes or other needs. Your strategy of combining digital monitoring with physical mail security (like the PO box) seems like the most comprehensive way to protect yourself. Thanks for adding this tech-savvy angle to all the great physical security advice in this thread!

0 coins

This entire thread has been incredibly helpful! As someone new to dealing with mail security issues, I really appreciate all the practical advice shared here. I'm going to implement several of these suggestions right away: setting up email alerts in my mySocialSecurity account, signing up for USPS Informed Delivery, and looking into either a PO box or General Delivery service. The timeline information about when to expect specific SSA documents (COLA notices in December, annual statements in fall) is particularly valuable - I'll mark my calendar to be extra vigilant during those periods. It's also reassuring to know there are so many backup options available, from downloading digital copies of documents to contacting the local SSA office about security concerns. Thanks to everyone who shared their experiences and expertise - this community really comes through with actionable solutions!

0 coins

I'm new to this community but wanted to thank everyone for this incredibly comprehensive thread! As someone who just moved to an area with mail security concerns, I was feeling overwhelmed about protecting my Social Security documents. The step-by-step approach you've all outlined makes it feel much more manageable. I'm particularly grateful for the specific timeline information and the tip about contacting the local SSA office directly - I had no idea that was even an option. This thread should honestly be pinned as a resource for anyone dealing with mail theft concerns. You've all been so generous with sharing your knowledge and personal experiences!

0 coins

As someone who just turned 65 and is still deciding when to start collecting, this entire thread has been incredibly educational! I had absolutely no idea about the AERO process or the one-year delay in earnings being factored into benefit calculations. What really helped me understand was @Max Knight's explanation about SSA getting their data "secondhand" from the IRS - that makes the timing delay completely logical. Of course they can't use earnings data that hasn't been processed and shared yet! I'm particularly interested in the discussion about high earning years replacing lower ones from earlier in your career. I had several years in my 20s with very low earnings while I was in school and starting out, so I'm hoping my recent stronger earning years will help boost my eventual benefit calculation. The tip about using the online benefit calculators to estimate potential impacts is something I'm definitely going to explore. Having some sense of how additional good earning years might affect my monthly benefit would really help with my decision about when to start collecting. Thank you to everyone who shared their real-world experiences here - this peer-to-peer knowledge is so much more valuable than trying to navigate the official SSA documentation alone. This community is an amazing resource for understanding these complex timing considerations!

0 coins

@Nia Thompson - Welcome to the community! I m'also relatively new here but have learned so much from this discussion. Your situation with low earnings in your 20s is actually quite common and puts you in a great position to benefit from the AERO process once you start collecting. The secondhand "from IRS explanation" really was a lightbulb moment for understanding why there s'such a delay. It s'not inefficiency - it s'just the reality of how data flows between government agencies. Once you grasp that, the whole timeline makes perfect sense. Since you re'still deciding when to start collecting, you might also want to consider how many more high-earning years you could potentially add to your record. Each strong year that replaces one of those low-earning years from your 20s could have a meaningful impact on your monthly benefit calculation. The online calculators should give you a good sense of whether working a few more years would be financially worthwhile. This thread has been such an amazing learning experience - it s'incredible how much practical knowledge gets shared when people with real experience explain these complex processes in plain language. Much more helpful than government websites!

0 coins

As a newcomer to this community, I've been following this discussion with great interest! I'm 63 and planning to start collecting at my full retirement age next year while continuing to work part-time. Reading through everyone's experiences with the AERO process has been incredibly helpful for setting realistic expectations. What really stands out to me is how the community has collectively explained something that seems so confusing in the official SSA materials. The "secondhand from IRS" explanation and understanding the data flow timeline makes everything click into place. I was definitely one of those people who would have expected immediate updates from current year earnings! I'm particularly encouraged by the stories of people seeing meaningful increases when high-earning years replace lower ones. I had some lean years in my early 30s when I was transitioning careers, so I'm hoping my recent stronger earnings will help improve my overall calculation when they eventually get factored in through AERO. The practical tips shared here - like monitoring mySocialSecurity for when previous year earnings appear, using the online calculators to estimate impacts, and understanding that any increases are retroactive to January - are exactly the kind of real-world guidance you can't find in government publications. Thank you to everyone who took the time to share their knowledge and experiences. This thread has been an invaluable education in how the Social Security recalculation process actually works in practice!

0 coins

Mason, I'm going through this exact same situation right now! I'm 64 and started collecting benefits 6 months ago while still working part-time. The payment date rule has been a lifesaver for my planning. One thing I learned that might help you - if you have any control over when you submit your timesheets or when your employer processes payroll, that can sometimes give you a few days of flexibility. My manager lets me submit my timesheet a day or two early or late depending on how close I'm cutting it to the monthly limit. Also, I keep a running total in a small notebook of exactly how much I've received each month (not just earned). Every time a paycheck hits my account, I write down the date and amount. It takes 30 seconds but gives me real-time visibility into where I stand with that $1,950 limit. The transition from worrying about monthly limits to just the annual limit after your first year is such a relief! You're asking all the right questions and planning ahead - that's exactly how to do this successfully. Congratulations on your upcoming retirement!

0 coins

@d1125d7819e0 This is all such great advice! I love the idea of keeping a running total in a notebook - that sounds way more reliable than trying to track everything mentally or waiting for monthly statements. The real-time visibility would definitely help avoid any surprises. Your tip about having some flexibility with timesheet submission timing is really interesting too. I hadn't thought about whether my employer might be able to work with me on timing, but it's definitely worth asking about. Even a few days of flexibility could make the difference between staying under the limit or losing a whole month's benefits. It's so encouraging to hear from someone who's currently living this process successfully! The fact that you've made it work for 6 months gives me confidence that I can navigate this transition too. Thank you for sharing those practical tips - the notebook tracking system especially sounds like something I'm going to start right away.

0 coins

Mason, congratulations on your upcoming retirement! I just wanted to add one more perspective as someone who works in HR and has helped several employees navigate this transition. Everyone is absolutely correct about the payment date rule - it's when you RECEIVE the money that counts for Social Security's earnings test. But I wanted to emphasize something that might help with your planning: most payroll systems have pretty predictable processing schedules, even around holidays. If your company processes payroll on specific days of the month (like the 1st and 15th), those dates usually stay consistent unless there's a weekend or holiday. When there is a holiday, most companies pay EARLIER rather than later to ensure employees get their money on time. So that March 5th payment for your February work is likely pretty reliable. One thing I always recommend to employees in your situation is to get a written confirmation of your new part-time schedule and start date. Not just for Social Security purposes, but it also helps ensure there's no confusion about when your earnings pattern officially changed. This documentation can be valuable if you ever need to prove to SSA when your "substantial retirement" began. The spreadsheet tracking approach others mentioned is excellent - I've seen it work really well for employees managing this transition. You're being incredibly thoughtful about this planning!

0 coins

Prev1...3839404142...837Next