Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Great advice from everyone here! Just wanted to add one more thing that might be helpful - if you do decide to cash out the pension, consider consulting with a tax professional beforehand. Lump sum pension distributions can have significant tax implications, especially if it pushes you into a higher tax bracket for that year. You might end up owing more in taxes than expected, which could eat into the funds you need for the medical equipment. Some people find it beneficial to roll part of the pension into an IRA to spread out the tax burden. Just another consideration for your financial planning!

0 coins

This is such valuable advice! I hadn't even thought about the tax implications beyond just the immediate impact on benefits. You're absolutely right that a lump sum could push us into a higher bracket. We're already dealing with so many medical expenses that the last thing we need is a surprise tax bill. I'll definitely look into consulting with a tax professional before making any final decisions. Thank you for bringing this up!

0 coins

As someone who works with disability benefits, I want to emphasize something that might get overlooked - if you're considering cashing out the pension, make sure you understand the "spend down" requirements for any means-tested benefits you might have. For programs like MSP (Medicare Savings Program) that you mentioned, there's usually a monthly income test AND a resource/asset test. A large lump sum pension withdrawal could temporarily disqualify you from these programs even if you spend the money quickly on medical equipment. Some states have "spend down" provisions where you can regain eligibility once your resources drop below the limit again, but there might be a gap in coverage. It's worth asking your state Medicaid office about their specific spend-down rules and whether there are any exceptions for medical expenses before you make the withdrawal.

0 coins

I'm currently going through this exact same situation! Filed my application in mid-October and it's been stuck on Step 2 for about 8 weeks now. Like many others here, I also have government employment history - worked for a state agency for 11 years with a pension. Reading through all these comments has been so enlightening, especially the explanation from the retired SSA specialist about WEP reviews. I had no idea that government pensions could trigger such lengthy manual verification processes! The MySocialSecurity messaging approach sounds promising - I'm going to try that today and specifically mention my state employment history. It's incredibly frustrating not having transparency about what's happening, but at least now I understand this is likely a legitimate review process rather than my application being lost or forgotten. Thanks to everyone for sharing their experiences and advice - it's reassuring to know I'm not alone in this waiting game!

0 coins

I'm in almost the exact same boat as you! Filed in early November and been stuck on Step 2 for 6 weeks with state government employment history. This thread has been a lifesaver - I had no idea about WEP reviews until reading the retired SSA specialist's explanation. It's so frustrating that they don't explain these potential delays upfront when you have government employment. I'm also planning to send a MySocialSecurity message today mentioning my state pension specifically. The advice about contacting the state retirement system directly to ask them to prioritize their response to SSA is brilliant too. Hang in there - it sounds like once we get through this review process, everything should move quickly!

0 coins

I'm dealing with almost the exact same situation! Filed my Social Security application in early November and it's been stuck on Step 2 for about 7 weeks now. Like several others here, I also have government employment history - worked for a municipal water department for 14 years with a pension. This entire thread has been incredibly eye-opening, especially the retired SSA specialist's explanation about WEP reviews. I had absolutely no clue that government pensions could trigger such lengthy manual verification processes! It's so frustrating that this information isn't communicated upfront when you apply. Based on all the great advice here, I'm going to send a detailed MySocialSecurity message today specifically mentioning my municipal employment history and asking for status updates. The suggestion about contacting the pension system directly to ask them to prioritize their response to SSA is genius - I'm definitely going to try that approach too. It's oddly comforting to see so many of us in the same boat with government employment delays. Thanks to everyone for sharing their experiences and strategies - this gives me hope that persistence and the right approach will eventually get us through this process!

0 coins

Gabriel, your municipal employment situation sounds very similar to what many of us are experiencing! The 14 years with a pension system that likely didn't pay into Social Security is almost certainly what's triggering your WEP review delay. I'm new to understanding all this too, but from what the retired SSA specialist explained, municipal pension systems can be just as complicated for SSA to verify as state or federal ones. Your 7-week timeline fits right in with the 6-12 week range they mentioned. I'm planning to follow the same strategy - sending that MySocialSecurity message with specific employment details and potentially contacting the pension system directly. It's actually been really helpful to see so many people with similar government employment backgrounds going through identical delays. Makes me feel like this is just an unfortunate but normal part of the process rather than something being wrong with our applications. Keep us updated on what you hear back from your message!

0 coins

This discussion has been incredibly thorough and helpful! I'm in a very similar situation - started collecting at 65 while my FRA is 66+10 months, and I'm doing consulting work. Based on everything shared here, I now understand it's the net self-employment income (after business expenses but before taxes) that counts toward the $23,920 limit. One additional tip I'd like to share: I found it helpful to set up quarterly check-ins with myself to review my year-to-date earnings against the limit. This helps me make informed decisions about taking on new projects in the later part of the year. I use a simple formula: (Current net earnings ÷ months elapsed) × 12 to project my annual total, then factor in any known upcoming projects. Also, for anyone struggling to get through to SSA by phone, I can confirm that the online my Social Security account is much more reliable for basic reporting and checking benefit information. You can also use their online contact form for non-urgent questions, and they typically respond within a few days with written answers you can save for your records. Thanks to everyone who contributed their experiences here - this kind of peer-to-peer knowledge sharing is invaluable when dealing with these complex regulations!

0 coins

This quarterly check-in approach is brilliant! I love the formula you shared - (Current net earnings ÷ months elapsed) × 12 - that's such a practical way to project where you'll end up for the year. I've been trying to keep track in my head, but having a systematic approach like this would definitely give me more confidence in my planning. The point about using the online my Social Security account for reporting is also really helpful. I've been dreading having to call them, so knowing there's a reliable online option for basic reporting and that I can get written responses through their contact form is a huge relief. Having documentation in writing seems so important given how complex these rules can be. Thanks for sharing your systematic approach - it's exactly the kind of practical framework I needed to manage this whole situation more effectively!

0 coins

What a fantastic and thorough discussion! As someone who's been working with Social Security beneficiaries for several years, I can confirm that the advice given here is spot-on. For consulting work, it's definitely your NET self-employment income that counts toward the $23,920 annual limit. I wanted to add one important consideration that I haven't seen mentioned yet: if you're doing consulting work that requires professional liability insurance, continuing education, or professional licensing fees, these are all legitimate business expenses that can be deducted before calculating your net earnings for the SSA limit. Many consultants forget about these ongoing professional costs when tracking their expenses. Also, since you mentioned you're 65 with an FRA of 66+10 months, you'll want to be aware that in the year you actually reach FRA, the rules change significantly. The earnings limit jumps to $56,520 for that year, and only earnings BEFORE the month you reach FRA count toward the limit. After the month you reach FRA, there's no limit at all. So it might be worth planning some higher-earning projects for that transition year if possible. The systematic tracking approaches mentioned by others are excellent - staying organized and conservative with your projections really is the key to avoiding any benefit recoupment issues. Good luck with your consulting work!

0 coins

To answer your follow-up question about resources, SSA Publication No. 05-10084 "Benefits For Your Divorced Spouse" is very helpful. You can find it on the SSA website. Also, regarding documents, yes - you'll need to provide marriage certificates and divorce decrees for both marriages to prove they each lasted at least 10 years. If you don't have them, you can request them from the county courthouse where the divorce was finalized. When you're comparing benefits, remember these key points: 1. You must be at least 62 to claim ex-spouse benefits 2. You'll get the higher of: your own benefit OR 50% of either ex-spouse's PIA 3. If you claim before your FRA, your benefit amount will be permanently reduced 4. You cannot receive ex-spouse benefits if you're currently married (unless your current marriage occurred after age 60) I recommend creating a my Social Security account online if you haven't already. This will show you your estimated benefit based on your own work record, which is crucial for comparing your options.

0 coins

Thank you for the resource recommendation! I'll definitely look up that publication. I do have a my Social Security account, but it only shows my own benefit estimates. I guess I'll need to contact SSA directly to find out what 50% of each ex's PIA would be. I appreciate all the help from everyone!

0 coins

I went through this exact same situation a few years ago! One thing that really helped me was requesting a "benefit estimate" from SSA for each ex-spouse's record. You can do this by calling or visiting a local office with both of their Social Security numbers and your divorce paperwork. They'll give you a written estimate showing what 50% of each ex's PIA would be, which makes it much easier to compare. Just be prepared - it can take a few weeks to get the estimates back. Also, don't forget that if you're born in 1954 or later, your Full Retirement Age is 66+ (not 65), so make sure you know your exact FRA when planning your claiming strategy. The SSA website has a chart that shows FRA by birth year. One last tip: if you end up choosing to claim on an ex-spouse's record, you can still delay your own retirement benefit until age 70 to earn delayed retirement credits (8% per year). Then at 70, you could potentially switch to your own higher benefit if it ends up being more than the ex-spouse benefit. It's like having a backup plan!

0 coins

This is incredibly helpful, thank you! I didn't know I could request written estimates for both ex-spouses - that would definitely make the comparison much clearer. And the backup plan strategy of delaying my own benefit while claiming ex-spouse benefits is brilliant. I was born in 1958 so my FRA is 66 and 8 months. Do you remember how long the whole process took once you submitted your application? I'm getting nervous about timing everything correctly.

0 coins

I'm dealing with this exact same issue right now! Had a scheduled phone appointment for my retirement benefits application last Friday - got the text confirmation, email, AND a mailed letter. They even called Thursday night with an automated reminder. Friday comes and... nothing. No call, no explanation, no follow-up. It's been 5 days now and I've tried calling back twice but keep getting the "all circuits are busy" message. This thread is really helpful because I was starting to wonder if I somehow missed the call or if my phone was acting up. Clearly this is a widespread problem with their system. From reading everyone's experiences here, it sounds like I need to stop waiting around and be much more aggressive about following up. I'm going to try calling first thing Monday morning at 8 AM sharp with all my confirmation numbers ready. It's really frustrating that we have to chase them down when THEY missed the appointment they scheduled. Thanks everyone for sharing your stories - at least now I know this isn't just happening to me!

0 coins

@Max Reyes I m'so sorry you re'going through this too! It s'honestly shocking how many of us are dealing with the exact same issue - missed SSA appointments with no explanation or follow-up. At least we can all commiserate together! I just want to echo what everyone else has said about being really aggressive when you call Monday morning. Based on all the advice in this thread, make sure to: - Call at exactly 8 AM - Have all your confirmation numbers ready - Specifically say it was SSA s'error, not yours - Ask for a critical case manager or supervisor if needed I m'planning to call tomorrow morning myself and will definitely update this thread with how it goes. It sounds like persistence is absolutely key with their broken system right now. Hang in there - hopefully we can both get this sorted out soon! The fact that you got all the same confirmations I did text, (email, letter, AND reminder call just) proves this is definitely their system failure, not anything we did wrong.

0 coins

This is such a widespread problem! I'm a newcomer here but have been lurking and reading all these stories about missed SSA appointments. My elderly neighbor just went through this exact same thing - scheduled appointment for disability review, got all the confirmations, and then crickets when the call time came. What really bothers me is how many people this is happening to with NO explanation from SSA. It's clearly a systemic issue with their scheduling or phone systems, but they're making each of us individually chase them down to fix THEIR mistakes. For those calling back - I've heard from other forums that mentioning you're documenting the missed appointment (date, time, confirmation numbers) and asking for the incident to be noted in your file can sometimes get better results. It shows you're taking it seriously and creates a paper trail if you need to escalate later. The whole system is clearly broken right now. Hope everyone here gets their appointments rescheduled quickly!

0 coins

Prev1...356357358359360...837Next