Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just want to echo what everyone else has said - this community has been incredibly helpful during this whole SSA website outage! As someone who's relatively new to dealing with Social Security, I was really stressed when I couldn't access my account to check my application status. Reading through all the updates and suggestions here really put my mind at ease. I had no idea about the text alert system or that there were services like Claimyr available. It's also reassuring to know that these maintenance windows happen more regularly than I thought, even if the communication could be better. The fact that the COLA increases are now showing up in the benefit calculator is definitely a bright spot! Thanks to everyone who kept posting updates and sharing their knowledge - it really makes navigating all this government stuff feel less overwhelming when you have a supportive community to lean on.

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I'm so glad to find this thread! As someone completely new to Social Security (just started my application process last month), I was really panicking when I couldn't get into my account. I thought maybe I had done something wrong or my application got lost somehow. Reading everyone's experiences here has been such a relief - knowing it was just maintenance and that these outages happen regularly makes me feel so much better. I really appreciate all the tips about text alerts and backup services like Claimyr. This community seems amazing for newcomers like me who are still figuring everything out. Thanks everyone for being so helpful and keeping each other updated!

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This has been such an educational thread to follow! I'm fairly new to dealing with Social Security myself and was genuinely worried when I couldn't access my MySocialSecurity account for the past couple days. Like many others here, I was concerned it might be a security issue or that I had somehow messed up my account setup. It's really reassuring to learn this was just scheduled maintenance, even though I agree the communication about these outages could be much better. I had no idea about features like text alerts or services like Claimyr - definitely going to look into both of those for future peace of mind. The updated COLA calculations showing in the benefit estimator is a nice bonus too! Thanks to everyone who shared updates and resources throughout this whole situation. This community really demonstrates how helpful people can be when we all work together to share information and support each other through these kinds of technical hiccups.

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I'm really grateful to have found this community too! As someone who's brand new to all this Social Security stuff, I was completely freaking out when the website wouldn't work for me yesterday. I kept thinking I must have done something wrong with my account or that there was some kind of security breach. Reading through everyone's experiences and advice here has been such a huge help - I learned about so many resources I didn't even know existed! The text alerts feature sounds really useful, and I'm definitely going to check out that Claimyr service too. It's amazing how supportive everyone has been in sharing information and keeping each other updated. Makes dealing with government websites feel a lot less intimidating when you know there's a helpful community to turn to when things go wrong!

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I went through this exact same process last year! Applied online in August for September benefits, and like you, heard absolutely nothing for weeks. The silence was nerve-wracking, but my first payment showed up right on schedule in October on the third Wednesday (my birthday is the 15th). The online portal never updated either - it just said "pending" until suddenly one day it switched to showing my payment history. Since your situation sounds straightforward and you already set up direct deposit, I'd expect your November payment to arrive without any drama. The SSA's communication is terrible, but their payment system is actually pretty reliable once everything is processed. Try not to stress too much - no news really is good news with them!

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This is so reassuring to hear from someone who went through the exact same timeline! The silence really is nerve-wracking when you're planning your finances around it. It's good to know that even though the portal doesn't update, the payments still come through on schedule. I'll try to relax and just wait for that third Wednesday in November. Thanks for sharing your experience - it really helps ease the anxiety!

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Just wanted to add that if you're really anxious about the status, you can also try visiting your local SSA office if there's one nearby. I know calling is a nightmare with the wait times, but sometimes the in-person folks can give you a quick status update without the phone hassle. I did this for my mom's application and they were able to confirm everything was processing normally even though the online portal hadn't updated. Just bring a photo ID and your confirmation number from when you applied. Worth considering if you need peace of mind before that November payment date!

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That's a great suggestion! I hadn't thought about visiting in person, but you're right that it might be less stressful than dealing with those awful phone wait times. There's actually a Social Security office about 20 minutes from me, so I might give that a try if I don't see any updates by early November. It would definitely give me peace of mind to have someone confirm that everything is moving along normally. Thanks for the tip about bringing the confirmation number - I saved that email so I should be all set!

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One last thing - if you do decide to try for an SSA appointment, do it soon. Their backlog is horrendous right now and it can take weeks or even months to get an in-person meeting. You can try calling too, but be prepared to spend hours on hold if you can even get through. And definitely write down all your questions beforehand so you don't forget anything important when you finally talk to someone.

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I'm so sorry for your loss, Ethan. Losing a spouse so young is devastating, and having to navigate these complex financial decisions while grieving makes it even harder. One thing I'd add to the excellent advice already given - since you mentioned your husband was self-employed, make sure SSA has accurate records of all his earnings. Self-employment income sometimes doesn't get properly credited, especially if there were any years where quarterly taxes weren't filed perfectly. You might want to gather his tax returns for the last several years before your SSA appointment to verify his earnings record is complete. Also, consider this timing factor: if you're 52 now, you have 8 years before you can claim survivor benefits at 60. That's actually a good amount of time to potentially build up some additional savings or find part-time work that you enjoy, which could give you more flexibility to wait closer to your FRA for the full benefit. The fact that you're thinking through this carefully now, rather than making a rushed decision, shows you're on the right track. Take your time with this decision - it will affect your finances for the rest of your life.

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so sorry for ur loss

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Thank you. It's been many years now, but I appreciate your kindness.

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Just wanted to add that you should also check if you qualify for any divorced spouse benefits if you were married to anyone else for 10+ years. Sometimes people overlook this option when planning their claiming strategy. Also, since you mentioned you never remarried, that's good for your survivor benefit eligibility - remarrying before age 60 would have affected your ability to claim survivor benefits. One tip from my own experience: when you do go to apply, consider going to your local SSA office rather than trying to do it over the phone. The in-person reps seem to have a better understanding of these more complex claiming strategies, and you can make sure all the paperwork is correct before you leave.

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my neighbor said she filed early for ss and then withdrew her application when she found out about the reduction. I think u have like a year to change ur mind? might be worth looking into

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This is correct - you have 12 months from when you start receiving benefits to withdraw your application. However, you must repay ALL benefits received so far. It's essentially a reset button. After the 12-month window closes, this option is no longer available.

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I'm SHOCKED no one has mentioned the break-even calculation yet!! For a $19 reduction, you'd need to calculate how many months it would take for the extra money from claiming early to equal the reduced amount over time. It's usually around 12-15 years for people claiming a year early, so for one month early it might be longer. But you NEED to calculate this based on your specific situation!

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Good point about the break-even analysis. For a one-month early claim, if we assume a $1,500 monthly benefit (just as an example), the break-even point would be quite far out - approximately 79 months or 6.5 years. That's because you'd get an extra month of benefits ($1,481) upfront, but then lose $19 every month thereafter. $1,481 ÷ $19 = 78.9 months to break even. Of course, this doesn't account for the time value of money or potential investment returns.

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