Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm going through a somewhat similar situation as a green card holder considering my options, and reading through all these responses has been incredibly educational. The consistency in advice from the legal and SSA professionals here is reassuring - it seems like the citizenship-first approach really is the safest path. One thing I wanted to add that might help others in similar situations: I recently discovered that many local SSA offices have International Operations specialists who visit on specific days of the month. You might want to call your local office and ask when their international specialist will be available for appointments. I was able to schedule directly with someone who actually knew the Germany-specific rules, and it was night and day compared to speaking with general claims representatives. Also, for what it's worth, I've been tracking naturalization processing times in my area through the USCIS website's case processing times tool. It's been pretty consistent at 10-11 months lately, which might help you plan your timeline. The documentation advice from everyone here is spot-on too. I started keeping a dedicated folder with copies of every form, notes from every phone call (with dates and names), and screenshots of relevant SSA publications. It's already saved me from conflicting information twice. Thank you for posting this question - the expert responses here have helped me understand my own situation so much better!

0 coins

This is such a helpful tip about the International Operations specialists visiting local offices! I had no idea that was even an option. I'm definitely going to call my local office tomorrow to find out when their specialist will be there next. After getting four different answers from regular representatives, talking to someone who actually specializes in Germany-specific rules could finally give me the accurate information I need. Your suggestion about the USCIS processing times tool is great too - being able to track realistic timelines will help me plan everything much better. It's amazing how much valuable information has come out of this discussion. Thank you for sharing your experience and adding even more practical tips!

0 coins

I'm a retired federal employee who dealt with international benefits coordination during my career, and I want to emphasize something that hasn't been fully addressed: the importance of understanding how your survivor benefits will be treated for tax purposes once you move to Germany. As a US citizen living abroad, you'll still need to file US tax returns on your worldwide income, including your Social Security survivor benefits. However, the US-Germany tax treaty may affect how these benefits are taxed. Germany may also have tax implications for your US Social Security income. Additionally, I'd strongly recommend requesting a "benefit verification letter" from SSA once your survivor benefits are approved. This official document proves your benefit entitlement and can be crucial when dealing with German authorities for residency, healthcare, or other social services. Many countries require proof of foreign income sources. One more practical consideration: set up online access to your my Social Security account before you move abroad. Some people have reported difficulty accessing or managing their accounts from certain international locations, so having everything set up while you're still in the US is wise. The legal and SSA experts here have given you excellent advice about the citizenship-first approach. I just wanted to add these practical considerations that often get overlooked but can create significant headaches later if not planned for properly.

0 coins

These tax considerations are so important - thank you for bringing this up! I honestly hadn't thought about the complexity of filing US taxes while living in Germany or how the tax treaty might affect my Social Security benefits. The benefit verification letter is an excellent suggestion too - I can imagine German authorities would definitely want official documentation of my US income sources. Your tip about setting up the my Social Security online account before moving is really practical advice that I wouldn't have thought of. It sounds like even after getting the citizenship and benefits sorted out, there are still quite a few administrative details to handle for a smooth transition. I'm starting to realize this move requires even more advance planning than I initially thought, but at least now I have a comprehensive roadmap from everyone's advice here!

0 coins

I'm glad to see so many helpful people sharing their experiences here! As someone who works with seniors navigating benefits, I wanted to add a few more practical tips: 1. **Timing of payments**: Survivor benefits are typically paid on the second Wednesday of each month, but your very first payment might take 4-6 weeks after approval to arrive. 2. **Bank account requirements**: Make sure the bank account you use for direct deposit is in your name only - SSA won't deposit into joint accounts where you're not the primary account holder. 3. **Change of address**: If you move after your benefits start, update your address immediately with SSA. Delayed mail can cause payment issues or missed important notices. 4. **Annual statements**: You'll receive a Social Security Statement each year showing your benefit amount and any deductions. Keep these for your records - they're helpful for taxes and proving income. The fact that you're asking these detailed questions shows you're well-prepared. One last suggestion: consider bringing a trusted friend or family member to your SSA appointment if possible. Having an extra set of ears can be helpful when you're processing a lot of new information during an emotionally difficult time. Best wishes with your application process!

0 coins

Thank you Kaylee, this is exactly the kind of detailed information I needed! The timing details are really helpful - knowing that my first payment could take 4-6 weeks after approval helps me plan my budget better during that waiting period. I hadn't thought about the bank account requirements either. Thankfully my account is in my name only now, but that's definitely something others should be aware of when setting up direct deposit. Your suggestion about bringing someone to the appointment is really thoughtful. I think I will ask my sister to come with me - you're right that having someone else there to help listen and remember details would be valuable, especially since this whole process still feels overwhelming at times. It's wonderful to hear from someone who works with seniors on these issues professionally. All the personal experiences shared here have been invaluable, but having that professional perspective adds another layer of confidence. Thank you for taking the time to share these practical tips!

0 coins

I'm sorry for your loss and want to share some additional information that might help with your survivor benefits application. One important detail that hasn't been mentioned yet is that survivor benefits aren't subject to the Windfall Elimination Provision (WEP) or Government Pension Offset (GPO) that can reduce other Social Security benefits. Since you mentioned not working enough to qualify for benefits on your own record, this probably doesn't apply to you, but it's good to know. Also, regarding your $1,750 monthly estimate - make sure to ask SSA whether this figure already accounts for the early claiming reduction. Sometimes the online calculators can be confusing about whether they're showing the full benefit amount or the reduced amount you'd actually receive at 60. Another tip for your appointment: if you have any questions about your late husband's work history or benefit amount, bring his most recent Social Security Statement if you have it, or any award letters he may have received. This can help expedite the process and ensure they're using the correct earnings record for your calculation. Finally, don't forget to ask about Medicare enrollment when you turn 65. Even though you won't qualify for premium-free Part A based on your own work record, you should still be eligible based on your husband's work history, which will save you significant money on healthcare costs. Good luck with your appointment - you're asking all the right questions and will do great!

0 coins

Sounds like a solid plan! Just remember that if you're still working while collecting early retirement benefits, you'll be subject to the earnings test until you reach your FRA (around $21,240/year for 2025 as someone mentioned). Good luck with everything!

0 coins

Great to see so many people sharing their experiences with this strategy! Just wanted to add one important point that hasn't been mentioned yet - make sure to keep detailed records of all your communications with SSA. Save copies of any forms you submit, write down the names of representatives you speak with, and keep notes with dates of phone calls or office visits. This documentation can be incredibly valuable if there are any issues or mix-ups later on. Also, consider requesting a benefit verification letter once your retirement benefits start - this confirms what type of benefit you're receiving and can help when you switch to survivor benefits at your FRA. The more documentation you have, the smoother the transition should be!

0 coins

This is excellent advice! I'm just starting to research this whole process and hadn't thought about the documentation aspect. It seems like there are so many potential pitfalls based on what others have shared. @327be4d2f5cb do you recommend any specific way to organize all these records? Like should I create a folder system or use digital storage? Also, when you mention requesting a benefit verification letter, is that something I need to ask for specifically or do they send it automatically? Thanks for thinking of these practical details - as someone new to navigating SSA, these kinds of tips are really valuable!

0 coins

I'm so sorry for your loss, Connor. You're asking really smart questions about planning ahead. Just wanted to add one more consideration that might be helpful as you think about your timeline: if you're still working and earning income, there's an earnings test that applies to survivor benefits claimed before your full retirement age. If you claim survivor benefits at 60 but are still working, you might have benefits reduced if you earn over the annual limit (around $22,320 for 2024). This is temporary though - any benefits withheld due to earnings get added back to your benefit amount once you reach full retirement age. This might factor into your decision about when to claim, especially if you plan to keep working. The good news is you have 8 years to plan this out and see how your financial situation evolves. Your kids will be 16 and 19 by then, so your expenses and needs may be quite different.

0 coins

This is such an important point about the earnings test that I hadn't considered! Since I'm still working and plan to continue, this could definitely impact my claiming strategy. It's good to know those withheld benefits get added back later though - I wasn't aware of that provision. Having 8 years to plan does feel reassuring, and you're right that my situation will likely look very different by then. Thank you for adding this perspective!

0 coins

I'm truly sorry for your loss, Connor. You're being so thoughtful in planning ahead for your family's financial security. I wanted to add something that might help with your long-term planning: since you're 52 now, you have time to potentially maximize your own Social Security benefit by continuing to work. Social Security calculates your benefit based on your highest 35 years of earnings, so if you're currently earning more than you did in some earlier years, those additional work years could replace lower-earning years in your calculation. This is especially relevant given the claiming strategies others mentioned. If you can build up your own benefit significantly over the next 10-15 years, you might be able to claim a reduced survivor benefit at 60, then switch to your own (potentially higher) benefit at your full retirement age of 67. Also, don't forget that both benefits will receive annual cost-of-living adjustments, so even though your husband's benefit won't "grow" in the traditional sense, it will keep pace with inflation. You're asking all the right questions and planning well ahead. Consider meeting with a fee-only financial planner who specializes in Social Security strategies when you get closer to 60 - they can run detailed scenarios to help you optimize your claiming strategy.

0 coins

Sean, this is excellent comprehensive advice! I really appreciate you mentioning the 35-year calculation - I hadn't thought about how continuing to work could potentially replace some of my lower-earning years from when the kids were younger and I was working part-time. That's definitely something to factor into my planning. The idea of consulting with a fee-only financial planner closer to 60 is also really smart - having someone run detailed scenarios would give me much more confidence in whatever decision I make. Thank you for taking the time to lay this all out so clearly!

0 coins

Did u get a letter in the mail?? Usually SS sends something explaining any payment changes. Maybe the letter is just delayed? I'd hold onto that money until you're sure what it's for.... SS has been known to make mistakes and then demand repayment with penalties!!

0 coins

No letter yet, but based on everyone's responses, it sounds like the letter typically comes AFTER the payment, which seems like a strange system! I'll definitely keep an eye out for it in the mail over the next couple of weeks. From what others are saying, it sounds like this is a legitimate recalculation based on my continued work, but you're right - I'll be cautious until I get the official explanation.

0 coins

This is really helpful information! As someone new to Social Security benefits, I had no idea that they automatically recalculate your benefits if you keep working. I'm planning to start collecting at my FRA next year but was hoping to continue working part-time for a few more years. It's encouraging to know that those additional earnings could actually boost my monthly benefit rather than just being "wasted." Quick question - does this automatic recalculation happen regardless of how much you earn while collecting, or is there a minimum threshold your new earnings need to meet to trigger the review? I'm wondering if my planned part-time work would be substantial enough to make a difference.

0 coins

Great question! The automatic recalculation happens regardless of the amount you earn - there's no minimum threshold. However, whether it actually increases your benefit depends on whether your new earnings are high enough to replace one of your current "top 35" years used in your benefit calculation. For example, if you had some very low-earning years early in your career (or years with zero earnings), even modest part-time work could potentially replace those and boost your benefit. But if all your previous 35 years were already high-earning years, part-time work might not make much difference. You can actually get an estimate of your current benefit calculation by creating a my Social Security account online - it shows your earnings history and can give you an idea of whether additional earnings would help. Worth checking out before you start collecting!

0 coins

Prev1...230231232233234...836Next