Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I experienced the exact same issue when I suspended my benefits at 65 last year! It's incredibly frustrating that SSA's system can't handle this common scenario better. Here's what I learned from going through this process: The calculator disappearing is permanent once you've filed - even if you suspend. I ended up calling SSA (took 3 attempts and finally got through using the early morning suggestion someone mentioned). They were able to provide me with updated benefit projections over the phone, including the delayed retirement credits I'd earn after my FRA. One thing that helped me was keeping a spreadsheet with my own calculations. Since you're 64 now and suspending before FRA, you won't earn DRCs until after you reach your full retirement age. But if you're planning to work until 67-68 anyway, the suspension definitely makes sense to avoid the earnings test hassle. Pro tip: when you do call SSA, ask them to mail you a benefit verification letter with your current benefit amount, plus ask for verbal projections at different claiming ages. Take detailed notes during the call since getting through again can be such a pain. The representatives I spoke with were actually quite helpful once I finally reached them.

0 coins

This is exactly the kind of detailed advice I was hoping for! Thank you for sharing your experience. The spreadsheet idea is brilliant - I'm definitely going to set that up. Can I ask what formula or method you used to calculate the delayed retirement credits for the years after FRA? Also, when you got the benefit verification letter, did it show your suspended benefit amount or the amount you would have received if you hadn't suspended? I want to make sure I'm asking for the right information when I finally get through to them.

0 coins

I had this exact same issue happen to me when I suspended my benefits at 63 after landing a high-paying contract job! The disappearing calculator is definitely one of the most frustrating "features" of the SSA system. What worked for me was creating my own tracking system while waiting to get through to SSA. Here's what I did: I took screenshots of my last benefit statement before applying (wish I'd thought of this earlier like some mentioned), then used the general SSA retirement estimator with my earnings history to get rough projections. For the delayed retirement credit calculations, I used the 2/3 of 1% per month formula that others mentioned - so 8% per year after your FRA. The key thing to remember in your situation is that since you're suspending at 64 (before FRA), you're mainly avoiding the earnings test complications rather than earning growth credits. But it's still the right move if you're earning well above the limit! I finally got through to SSA using the 8am calling strategy - they sent me a benefit verification letter showing my current monthly amount and gave me verbal projections for different claiming ages. The whole process took about 3 weeks but was worth it for the peace of mind. Hang in there!

0 coins

I'm a newcomer here but dealing with a very similar situation as a retired firefighter. Reading through all these responses has been incredibly helpful - I had no idea about the difference between WEP and GPO or how the survivor benefits work differently. My wife worked in the private sector her whole career and has been collecting SS for two years now. I'm 63 with a firefighter pension but only about 20 quarters of SS-covered work from before I joined the department. Sounds like I'm probably in the same boat as most of you with the GPO reduction wiping out any spousal benefits. But the advice about applying anyway for the official determination and keeping survivor benefits in mind for the future is really valuable. Also appreciate the tip about Claimyr - I've been trying to get through to SS for months with no luck. It's frustrating that after decades of public service, these rules seem to penalize us for having dedicated our careers to serving our communities, but at least now I understand what I'm dealing with. Thanks everyone for sharing your experiences.

0 coins

Welcome to the community, Keisha! Your situation sounds very similar to many of ours. As a fellow public safety retiree (police), I can totally relate to that frustration about being penalized for our years of service. It really does feel unfair that we dedicated our careers to protecting our communities and then get hit with these reductions. The good news is that you're getting informed about this now rather than being blindsided later. Since your wife already has her own SS benefits, you're definitely looking at the spousal benefit scenario with GPO. With only 20 quarters, you won't qualify for your own benefits, so the 2/3 pension reduction will likely eliminate any spousal benefit. But definitely still apply when you're ready - sometimes the calculations can surprise you, and you'll need that official determination on file. And yes, keep those survivor benefits in mind for the future since those calculations work differently and might actually provide something despite GPO. Thanks for sharing your story - it helps to know we're not alone in dealing with this complicated system!

0 coins

New to this community but not new to these frustrating rules unfortunately. I'm a retired state corrections officer dealing with the same GPO situation. What really gets me is how little information is readily available about these rules when you're planning for retirement. My pension counselor never mentioned GPO when I retired three years ago - I only found out when I tried to apply for spousal benefits last month. Like others have mentioned, the SSA website and their benefit calculators don't account for these reductions, so you think you're going to get something and then... nothing. I've been married 35 years and my husband paid into Social Security his entire career, but because I have a state pension from non-covered employment, I get zilch. The 2/3 reduction formula is brutal. My pension is $2,800/month so they'd subtract about $1,867 from any spousal benefit. Even if I was entitled to the maximum 50% spousal benefit, it would have to be pretty substantial to survive that reduction. I agree with everyone saying to apply anyway for the official determination - I'm planning to do that when I hit my FRA next year just to have it on record. And thanks for all the information about survivor benefits potentially being different. That gives me some hope for the future, even though this immediate situation is disappointing.

0 coins

Welcome to the community, Elin! Your story about the pension counselor not mentioning GPO really highlights a major problem - so many of us in public service aren't properly informed about these rules until it's too late to plan around them. I'm new here too but have been learning a lot from everyone's experiences. It's shocking how the benefit calculators on SSA's website can be so misleading when they don't factor in these pension offsets. Your situation with the $2,800 pension creating that $1,867 reduction is exactly what most of us are facing - the math just doesn't work out in our favor. I really appreciate you sharing the specific numbers because it helps newcomers like me understand what to expect. The fact that you've been married 35 years and your husband contributed his whole career but you still can't access those benefits really shows how harsh these rules can be for public servants. Definitely apply at your FRA for that official determination - from what I'm reading here, having that paperwork will be important down the line. Thanks for adding your voice to this discussion!

0 coins

I'm 66 and 4 months old, so I just passed my FRA a few months ago. This discussion has been incredibly eye-opening! I had no idea about this January adjustment timing for DRCs earned in the current filing year. My question is about the math - if I file in August 2025, I'll have earned about 7 months of DRCs in 2025 before filing. When SSA does the January 2026 adjustment, do they calculate the retroactive payment based on the exact number of months I received the lower benefit, or is there some other formula they use? I'm trying to figure out if there's any financial advantage to filing earlier in the year versus later in the year (aside from just getting payments sooner). Also, does anyone know if there's a deadline for when you have to file in a given year to receive the January adjustment, or does it apply regardless of when in the year you file? Thanks for all the detailed experiences everyone has shared - this is exactly what I needed to understand before making my filing decision!

0 coins

Great questions! From what I understand based on others' experiences here, the January adjustment is calculated based on the exact DRCs you've earned but haven't received yet. So if you file in August 2025 having earned 7 months of DRCs in 2025, you'll get retroactive payment for those 7 months when the adjustment happens in January 2026. The calculation should be straightforward - they'll pay you the difference between what you actually received each month and what you should have received with all your DRCs included. There's no special deadline within the year - the January adjustment applies regardless of whether you file in January or December of the previous year. As for timing advantages, filing earlier in the year means you start receiving benefits sooner (even if they're temporarily lower), which could be better overall depending on your financial needs and life expectancy. But if you want to avoid the complexity and prefer getting the full amount immediately, waiting until January to file is definitely simpler from an administrative standpoint.

0 coins

I'm 68 and filed for my Social Security benefits last September after reading horror stories online about long wait times and processing delays. I wanted to share my actual experience to help others who might be in a similar situation. When I filed in September 2024, my initial benefit included all the DRCs I had earned through December 2023, but not the DRCs from January-August 2024. Just as others described here, SSA automatically adjusted my payment in January 2025 and paid me the retroactive difference as a lump sum. The whole process was actually smoother than I expected - no phone calls or follow-up required on my part. The January payment was about $1,200 higher than my regular monthly amount to cover the 8 months of missed DRCs. One tip I'd add: I kept detailed screenshots of my benefit estimates before filing, which helped me verify that the January adjustment was calculated correctly. For anyone on the fence about filing mid-year versus waiting until January, I'm glad I filed when I did - those extra months of payments (even at the temporarily lower amount) added up to more total money received than if I had waited until January to start benefits.

0 coins

Thank you so much for sharing your actual experience! This is incredibly reassuring to hear from someone who went through the exact process. I'm particularly interested that you mentioned the total money received was higher by filing in September versus waiting until January - I hadn't thought about calculating it that way. Could you share more details about how you did that math? I'm trying to figure out if the 8 months of lower payments plus the lump sum adjustment ended up being more than what you would have received if you had just waited and gotten the higher amount from day one. Also, I'm curious - when you say you kept screenshots of benefit estimates, were those from the SSA website or from somewhere else? I want to make sure I'm documenting the right information before I file. Your experience really helps put this whole process in perspective!

0 coins

Another thing to keep in mind is that your MySocialSecurity account will automatically update your benefit estimates each year based on your most recent earnings. So if you're still working and earning income, you'll see those estimates gradually increase over the next 18 months as your 2024 and 2025 earnings get factored in. I found it helpful to screenshot my estimates periodically so I could track how they changed as I got closer to retirement. Also, don't forget that if you have a spouse, you'll want to coordinate your claiming strategies since spousal benefits can sometimes provide additional income - especially if there's a big difference in your work histories or benefit amounts. Good luck with your planning!

0 coins

Great point about taking screenshots to track the changes! I hadn't thought about documenting how the estimates evolve as new earnings get added. That's really smart planning. And yes, I definitely need to factor in spousal benefits - my spouse has a much shorter work history but will be eligible for spousal benefits based on my record. We're planning to coordinate our claiming strategies, though it gets pretty complex trying to figure out the optimal timing for both of us. Have you found any good resources for understanding the spousal benefit calculations and timing strategies?

0 coins

One thing that might help with your planning is to understand that Social Security benefits are also subject to federal income tax if your combined income (Social Security + other retirement income + half of your Social Security benefits) exceeds certain thresholds. For individuals, that's $25,000, and for married filing jointly, it's $32,000. Up to 85% of your benefits could be taxable depending on your total retirement income. This is something the estimates don't show you - they're gross amounts, not what you'll actually receive after taxes. So when you're doing your retirement budget, make sure to factor in potential taxes on your Social Security benefits, especially if you have other sources of retirement income like 401(k) withdrawals or pension payments. A tax professional who specializes in retirement planning can help you estimate this more precisely.

0 coins

This is such an important point that often gets overlooked! I'm just starting to learn about retirement planning and hadn't even considered that Social Security benefits could be taxable. That really changes the budget calculations. Do you know if there are any strategies to minimize the tax impact on Social Security benefits, or is it mostly just a matter of managing your other retirement income sources to stay under those thresholds? I'm wondering if things like Roth IRA conversions before claiming Social Security could help reduce future taxable income and keep more of the benefits tax-free.

0 coins

As someone who just went through the FRA application process myself, I wanted to add a few practical tips that might help based on what I learned: First, definitely create your my Social Security account well before you plan to apply - not just to see your FRA date, but also to familiarize yourself with the interface. When you do apply online, the system will ask you to specify your "month of entitlement" (when you want benefits to begin), and you'll want to select the month your FRA falls in, even though you won't receive payment until the following month. Second, keep documentation of when you submit your application. I took screenshots of my confirmation pages because I'm paranoid about these things, and it gave me peace of mind to have proof of when I applied and what I requested. Third, once you're approved, you'll receive a letter from SSA confirming your benefit amount and payment schedule. This usually comes a few weeks before your first payment, so don't panic if you don't hear anything immediately after applying. One last thing - if you're still working when you reach FRA, make sure you understand how the earnings test works (spoiler: there isn't one at FRA, but it's good to know). The SSA website has a retirement earnings test calculator that can help if you're in this situation. Hope this helps ease some of the anxiety around the process! This community has been such a great resource for navigating all these Social Security questions.

0 coins

@Daniela Rossi This is such helpful practical advice! I m'new to this whole process and hadn t'thought about some of these details. Taking screenshots of confirmation pages is a really smart idea - I m'definitely the type to worry about whether my application went through properly, so having that documentation would give me peace of mind too. Your point about the month "of entitlement terminology" is really important. I can see how that could be confusing on the application - you want to select the month your FRA falls in like (September for a September 18th FRA ,)not the month you ll'actually receive payment October (.)That s'exactly the kind of detail that could trip someone up if they re'not prepared for it. I m'also glad you mentioned the confirmation letter that comes before the first payment. It s'good to know what to expect timeline-wise so I don t'start panicking if I don t'hear anything immediately after applying. Thank you for sharing these practical tips from your recent experience! It s'so valuable to hear the real-world details that don t'always get covered in the official SSA information. This community really is an amazing resource for navigating these important financial decisions.

0 coins

I'm approaching my FRA in about 8 months and this entire thread has been incredibly enlightening! I've been stressing about the exact timing for weeks, constantly second-guessing myself about when to apply and when benefits would actually start. Reading through everyone's real experiences has made this so much clearer than any of the official SSA materials I've been trying to decipher. The distinction between "month of entitlement" vs "payment month" that several people explained really clicked for me - I was getting confused by all the references to benefits being "paid for the previous month" on the SSA website. A couple of quick questions for the group: - For those who applied online, did you run into any technical issues with the application system, or was it pretty straightforward? - Did anyone here have to provide additional documentation during the process, or did most applications go through with just the basic information? I'm planning to follow the advice about applying 3-4 months ahead and setting up my Social Security account soon. This community has been such a lifesaver for understanding how this all actually works in practice. Thank you all for sharing your experiences so openly!

0 coins

Aria Khan

@Ethan Wilson Welcome to the community! I m'glad this thread has been helpful for you - I was in the exact same boat a few months ago, feeling overwhelmed by all the conflicting information on the SSA website. To answer your questions based on my recent experience: For the online application - it was actually much more user-friendly than I expected! The system walks you through each section pretty clearly, and you can save your progress if you need to take a break to gather information. The only issue "I" had was that it timed out once when I left it idle too long, but I just logged back in and picked up where I left off. As for documentation - most people don t'need to provide additional documents if you re'applying for standard retirement benefits and your earnings history is already in their system. However, they might ask for things like W-2s or tax returns if there are gaps or discrepancies in your work record. I didn t'need anything extra, but it s'good to have recent tax documents handy just in case. Your plan to apply 3-4 months ahead and set up the my Social Security account first sounds perfect. You re'definitely on the right track! This community really has been amazing for getting practical, real-world advice that you just can t'find in the official materials.

0 coins

Prev1...230231232233234...836Next