Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Based on what you've shared about your income ($65,000) and age (turning 60), here's my recommendation: 1. Since you're substantially over the earnings limit, most or all of your survivor benefits would be withheld until you reach FRA or reduce your work hours. 2. You might consider waiting to apply until either: - You're closer to retirement or reducing hours, OR - You reach FRA when the earnings test no longer applies 3. If you decide to apply anyway, January would be slightly better than December for tax purposes, but the earnings test impact would be far more significant than any tax difference. 4. Remember that the reduction for taking survivor benefits early is permanent, but if your own retirement benefit at 70 would be higher than your survivor benefit at FRA, there might still be a strategy in taking reduced survivor benefits for a period and then switching.

0 coins

This has been eye-opening. I think I need to completely reconsider my strategy. I had no idea about the earnings test and how it would basically eliminate my benefits while I'm still working at this income level. I'll need to do some calculations to see if it makes more sense to wait until my FRA or when I cut back my hours. Thank you all for preventing me from making what could have been a big mistake!

0 coins

I'm so glad you found this thread before making your decision! I went through something similar when my spouse passed two years ago. The earnings test is definitely the biggest factor most people don't know about upfront. One thing that helped me was scheduling a consultation with SSA just to understand all my options without actually filing yet. They can run the numbers for you based on your specific situation - your current earnings, your deceased spouse's work record, and your own projected retirement benefit. Also consider that even though the reduction for taking survivor benefits early is permanent, if your own retirement benefit would be significantly higher, you could potentially use survivor benefits as a "bridge" later when you do reduce your work hours, then switch to your own record at 70 when it reaches maximum value. But with your income level, that strategy might not work until you're closer to retirement anyway. The grief support group you mentioned might have other members who've navigated this - it really helps to talk to people who've been through the whole process!

0 coins

Thank you so much for this thoughtful response! The idea of scheduling a consultation with SSA just to understand my options without filing is brilliant - I hadn't thought of that approach. You're absolutely right about talking to others in my grief support group who might have gone through this. The "bridge" strategy you mentioned is really interesting too. My own retirement benefit should be quite good since I've been working steadily for decades, so maybe that's worth exploring once I'm ready to reduce my hours. It sounds like timing really is everything with these decisions. I'm feeling much more informed now thanks to everyone's input. This community has been incredibly helpful during what's already such a difficult time.

0 coins

Just to summarize everything for others who might have similar questions: Your pension absolutely does NOT count toward the Social Security earnings limit - only wages and self-employment income count. At $16,000/year from part-time work, you're well under the 2025 limit of $22,680. However, do keep in mind a few things: 1) Your pension WILL count toward determining if your SS benefits are taxable (up to 85% can be taxed), 2) Check if WEP/GPO applies to your state pension as that could reduce your SS benefit amount, and 3) Consider the tax withholding options when you apply. Sounds like you're in good shape to start collecting in June!

0 coins

This is such a helpful summary! As someone new to navigating all these Social Security rules, I really appreciate how you broke down all the different considerations. The distinction between what counts for the earnings limit vs. what counts for taxation vs. WEP/GPO is exactly the kind of clarity I was looking for. It's amazing how many different rules there are to keep track of!

0 coins

Great question! I'm approaching 65 myself and had similar concerns. Just wanted to add that it's worth double-checking with SSA about your specific state pension to make sure WEP doesn't apply. Some state employees paid into Social Security for part of their career and some didn't, which affects whether WEP reduces your benefits. You can use the WEP calculator on the SSA website to get an estimate. Also, since you mentioned your FRA is 66 and 10 months, you might want to run the numbers on waiting vs. taking benefits early - the monthly reduction for taking at 65 instead of FRA could be significant over your lifetime. But sounds like you've got the earnings limit part figured out thanks to everyone's great advice!

0 coins

This is really valuable advice about checking the WEP calculator! I hadn't thought about the lifetime impact of the monthly reduction from taking benefits early vs. waiting until FRA. That's definitely something I should calculate before making my final decision. Do you happen to know if the WEP calculator takes into account mixed careers where you paid into SS for some years and not others? I worked in the private sector for about 15 years before my state job, so I'm hoping that might help my situation.

0 coins

NO ONE IS MENTIONING THE EARNINGS TEST!!! If you claim at 62 and decide to go back to work before your Full Retirement Age, SSA will TAKE BACK $1 of benefits for every $2 you earn above the annual limit (about $22,320 in 2025). So don't assume you can just go back to work part-time without consequences if your savings run short!

0 coins

Thanks for mentioning this! I was actually planning to be completely retired with no work at all after 57, but this is good to know in case I change my mind and want to pick up some part-time work after claiming benefits.

0 coins

One thing that might help you feel more confident about this decision is to calculate your break-even point. Since you're planning to claim at 62 instead of waiting until your Full Retirement Age (probably 67), you'll get about 70% of your full benefit. But you'll receive those payments for 5 extra years. For many people, it takes until around age 78-80 to "break even" - meaning the total lifetime benefits become equal whether you claim at 62 or wait until FRA. If you live past that break-even age, waiting would have been better financially. If you don't, claiming early was the right choice. Given that you're planning to stop working at 57 anyway, you'll need income during those gap years before claiming. Make sure you've calculated whether your savings can realistically support 5 years of expenses plus healthcare costs (which can be significant if you're not eligible for Medicare yet). Sometimes people focus so much on the Social Security calculation that they underestimate the cost of bridging to 62.

0 coins

This is such a helpful way to think about it! I hadn't considered calculating the actual break-even point in terms of total lifetime benefits. You're absolutely right about the healthcare costs too - I've been so focused on the Social Security piece that I may have underestimated what health insurance will cost me from 57-65 before Medicare kicks in. That could be a significant expense that affects whether I can actually afford to stop working at 57. Do you have any suggestions for estimating those healthcare bridge costs?

0 coins

I'm so sorry you're going through this - $15K for over 2 years is absolutely unacceptable! This thread has become an incredible resource with so many strategies I never knew existed. Based on everyone's experiences, I'd definitely start with the Inspector General complaint at oig.ssa.gov since multiple people got quick results that way. The fact that SSA has already acknowledged the debt in writing should make this a strong case. I'd also recommend the multi-pronged approach others suggested: contact both senators (not just House rep), visit your field office first thing in the morning to request "critical payment" processing from a Technical Expert, and look into your state's SSA liaison office. The key seems to be stopping the polite approach and being firm with specific 30-day deadlines. After reading through all these suggestions, it's shocking how many escalation options exist that regular SSA customer service never mentions. You've been far too patient already - time to create some urgency and get what you're legally owed!

0 coins

This thread has been such an eye-opener for me as someone who's never had to deal with SSA before! It's incredible how many specialized options and escalation paths exist that apparently nobody at SSA ever tells people about during regular customer service interactions. The Inspector General complaint route seems to be the clear winner based on multiple success stories shared here, and having written acknowledgment of the debt should definitely strengthen that approach. I'm really hoping this comprehensive multi-pronged strategy finally works after 23 months of bureaucratic delays. It's honestly appalling that it takes crowdsourcing solutions on forums like this just to figure out how to get the government to pay money they openly admit they owe. Best of luck with getting your $15K - you've been way more patient than anyone should have to be!

0 coins

I'm so sorry you're dealing with this frustrating situation! Reading through all the excellent advice in this thread, it's clear you now have multiple powerful strategies to try that should finally get results after 23 months of bureaucratic delays. The Inspector General complaint at oig.ssa.gov seems to be the most consistently successful approach based on what others have shared - definitely start there since you have written acknowledgment of the debt. I'd also recommend the multi-pronged strategy: contact both your senators, visit your field office early morning to request "critical payment" processing from a Technical Expert, and look into your state's SSA liaison office. What really struck me is how many specialized options exist (MIS reviews, critical payment processing, state liaisons) that regular SSA customer service apparently never mentions. After 2+ years of polite patience getting nowhere, it's definitely time to be firm with specific 30-day deadlines and consequences. The combination of Inspector General pressure + congressional inquiries + specialized SSA processing requests should create enough urgency to finally break through their system. You've been far too patient already - $15K is substantial money that you're legally entitled to! Please keep us updated on which approaches work best. This thread has become such a valuable resource for anyone facing similar SSA payment delays.

0 coins

I'm dealing with a very similar situation right now! Just got my approval letter last week and was confused about the same things. Reading through all these responses has been incredibly helpful - especially about using the SSN on line 4 and waiting for my spouse's approval before submitting his form. One thing I wanted to add that I learned from my local SSA office - they actually prefer if you call ahead to make an appointment for forms like the W-4V rather than just walking in. The wait times are much shorter with an appointment, and they can block out enough time to make sure everything is filled out correctly. My local office books appointments about 2-3 weeks out, so it's worth calling soon if you want to go the in-person route. Also, totally agree with everyone about having those name change documents ready just in case. My husband had a similar childhood name change and we're taking the same approach - have the papers ready but not worrying about it unless they specifically ask.

0 coins

That's such great advice about calling ahead for an appointment! I had no idea that was an option - I was dreading the thought of sitting in that waiting room for hours. A 2-3 week wait for an appointment sounds much more manageable than a 3+ hour wait on a walk-in basis. I'll definitely call first thing tomorrow to see about scheduling something. Thanks for sharing that tip - it's exactly the kind of insider knowledge that makes all the difference!

0 coins

Just wanted to chime in as someone who recently navigated this whole process! For the W-4V form, definitely use your SSN on line 4 - that's exactly what they're looking for. One thing I'd recommend is double-checking what withholding percentage you want before you submit. I initially chose 10% thinking it would be plenty, but after talking to my tax preparer, we realized I needed to bump it up to 12% because of other retirement income. It's much easier to get it right the first time than to submit a new form later to change it. Also, regarding the appointment scheduling that someone mentioned - this varies by office! My local SSA office doesn't take appointments for routine paperwork like W-4V forms, so definitely call your specific office to ask about their policies. Some handle these as walk-ins only, others do appointments. Your husband's name change situation sounds very routine - as long as his SSN records are current with his legal name, you should be fine. SSA deals with childhood name changes all the time. Good luck with everything!

0 coins

Amina Sy

Thanks for the insight about withholding percentages! You're absolutely right that it's better to get it right the first time. I was leaning toward 10% but now I'm thinking I should definitely consult with a tax professional first to make sure I'm not underestimating what we'll owe. And good point about calling my specific office about appointment policies - I shouldn't assume they all work the same way. I'll ask about both their appointment availability and their walk-in procedures when I call. Really appreciate all the practical advice from someone who's recently been through this!

0 coins

Prev1...207208209210211...836Next