Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Oliver Brown

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Thank you everyone for the responses! I'm going to apply online in March 2025 (4 months before my July payment). I feel much better knowing I don't have to worry about the earnings limit after reaching my FRA in June. One last question - do I need my birth certificate for the online application? I have my passport but not sure where my birth certificate is right now.

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Mary Bates

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You'll need to provide proof of age, but a passport is sufficient if you don't have your birth certificate readily available. The online application will tell you what documents are acceptable. Just make sure your passport isn't expired!

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Kai Santiago

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word of caution about applying online - i did that but there was a GLITCH and my application disappeared!!! had to start all over by phone. maybe things are better now but that was only last year. i'd recommend calling AND applying online to be safe

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While technical issues can occasionally happen, applying twice (both online and by phone) would actually cause more problems. It could create duplicate applications in the system, leading to processing delays. The online system is generally reliable, and you receive a confirmation number when your application is successfully submitted. Save that number and follow up if you don't receive an acknowledgment within a week.

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Dylan Hughes

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After dealing with SS for 10+ years (parents, then myself), I've learned one thing - DON'T TRUST THE ONLINE ACCOUNT TO SHOW EVERYTHING! My dad's account never showed his Medicare deduction correctly. My account still shows weird info from 3 years ago. Just wait for your first payment and the paper statement that comes with it. That will show the exact breakdown.

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Giovanni Marino

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just wanted to add that if you DIDNT choose tax withholding you can still add it anytime!! i didnt do it at first and had to pay big tax bill my first year. now i do the 10% withholding and its SO much better. you can change it online or send in the form

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Jamal Edwards

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That's reassuring! I'll definitely make sure I have withholding set up properly. I don't want a surprise tax bill either.

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Camila Jordan

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One more thing nobody mentioned... when your wife applies, make sure she has your SSN handy. They'll ask for it to link her application to your record. And if she does the online application, it's a bit confusing because it still asks her about her work history even though she's already receiving her own benefit. Just have her fill it out completely and in the remarks section at the end, have her clearly state she's applying for the spousal supplement to her existing benefit.

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Jade O'Malley

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That's really helpful, especially the tip about the remarks section. I'll make sure she includes that exact wording. I'm going to sit with her while she does the online application this weekend.

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Hunter Edmunds

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Based on all the advice here, I'd recommend your wife apply now through her mySocialSecurity account. This establishes her protective filing date. In the application, she should clearly indicate she's already receiving her own benefit and is applying for the spousal supplement (dual entitlement). Then in January, after your first payment is processed, call SSA to confirm her spousal application is moving forward. This two-step approach (apply now, follow up later) gives you the best chance of getting everything processed correctly and timely.

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Jade O'Malley

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This sounds like the perfect approach! I'll have her apply online this weekend, and we'll follow up with a call in January after my first payment. Really appreciate everyone's help with navigating this confusing process!

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Sophia Gabriel

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the whole system is a SCAM! my wife worked for 30 years as a teacher AND worked summers at her sisters business but gets ZERO from SS even tho she paid in!!!! its THEFT

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My friend told me if u work just 5 more years in a SS covered job u sometimes can get around these rules. Maybe look into that? Something about getting to 30 yrs of substantial earnings can help with the WEP part at least.

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Cedric Chung

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my neighbor tried to do this and they told him he COULDNT cancel because he was too close to his payment start date!!! so make sure u do it with plenty of time to spare, like at least a month before your benefits are supposed to start

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Hailey O'Leary

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That's incorrect. Your neighbor likely misunderstood or spoke with a misinformed representative. SSA regulations clearly allow withdrawal of an application any time before the first payment is received, regardless of how close it is to the benefit start date. It's always best to do it sooner rather than later for processing purposes, but there's no rule against withdrawing close to the start date.

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Marcus Marsh

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Update: I called SSA this morning and after a 40-minute wait, I got confirmation that I CAN cancel my application any time before receiving the first payment. The representative suggested I submit the SSA-521 form by mid-December to ensure processing before January. Thank you all for the helpful advice!

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Annabel Kimball

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Great news! Make sure to follow up after submitting the form to confirm they received it. I also recommend checking your my.ssa.gov account regularly to see when the pending application disappears from your record. And importantly - save all documentation related to this withdrawal in case there are any issues later.

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Amina Bah

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For the indexing thing - just know that they only use your highest 35 years of earnings when figuring ur benefit. If u worked 42 yrs like u said, they'll throw out ur 7 lowest-earning years. Also they adjust all those earnings to current dollars befor calculating. its complicated!!!

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StardustSeeker

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Thanks, that's helpful to know. I had a few years early in my career with very low earnings, so I'm glad those won't drag down my benefit amount.

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Emma Davis

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I had a similar situation with the tax withholding issue. I'd recommend selecting the 12% option on the W-4V unless you have significant other income. The 7% is rarely enough to cover the tax liability for most retirees with pension or investment income. After you submit the form, you can check your mySocialSecurity account about 30-45 days later to verify the new withholding amount is being applied correctly. Regarding the indexing factors, it's also worth knowing that earnings after age 60 aren't indexed (they're counted at face value), which can make understanding the formula a bit confusing.

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StardustSeeker

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That's really good information about the 12% - I was planning to just choose 10% but maybe I should go higher. I do have some investment income and a small pension. And I didn't know about the age 60 cutoff for indexing - thank you!

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I've been dealing with Social Security for YEARS and this is nothing new. They NEVER update their systems on time. My husband and I both got caught in the confusion when the FRA changed years ago. The website said one thing, the phone people said another thing, and the office staff said something completely different! Then they have the nerve to blame YOU when their mistakes cause problems. Do NOT trust what one agent tells you - always get a second opinion and GET EVERYTHING IN WRITING!!!

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StarSailor

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This happened to my cousin too! She was told different things by different people and ended up missing out on 6 months of benefits. Makes me nervous about applying myself next year.

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GalacticGuru

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Update: After reading all your helpful comments, I decided to try calling. After THREE HOURS on hold, I finally got through to someone. They confirmed that yes, for WEP/GPO repeal cases, phone or in-person are the only options right now. They're "working on updating the website" but couldn't give a timeframe. So frustrating! The agent was actually very helpful once I got through and started my mother-in-law's application. They'll be mailing her some forms to complete and return. Thanks everyone for your help and suggestions!

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Dylan Cooper

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Glad you got through! Make sure she keeps copies of EVERYTHING she sends them. And note the date the forms were mailed back. If they claim they never received something (happens all the time), having proof of when it was sent can make a big difference. Also, if she has MySSA account, she can check the status online even though she couldn't apply online.

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3 hours!!! thats actually not bad compared to what some people r waiting lol. glad u got through

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Not only do they count those years, but if you're like me and took some time off for childcare or had lower earnings early in your career, those last few high-earning years can make a BIG difference in your monthly check! I worked until 68 and my benefit is almost $600/month higher than what the estimate showed when I was 60.

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Sara Unger

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WHAT?!?! Im so confused now because my neighbor swore that only your earnings before 60 count for the calculation and she used to work for the government!!! Why is this so complicated!!

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Tyler Murphy

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Your neighbor is mistaken. ALL years can count toward your highest 35 years. The only difference is that earnings before age 60 are indexed for inflation, while earnings at 60 and later are counted at face value. But they absolutely all count if they're among your highest 35 years of earnings.

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Malik Thompson

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One important thing your brother-in-law should know: After receiving SSDI for 24 months, he'll automatically qualify for Medicare. This is true regardless of his age. The 24-month waiting period starts from his established disability onset date, not from his approval date. So if his disability onset date was 2 years ago, he might already qualify for Medicare. Also, regarding the DSS benefits - he needs to report his SSDI approval to them immediately (if he hasn't already). Failure to report can result in an overpayment situation that would create additional financial problems.

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That's good to know about Medicare! His official onset date was 18 months ago, so he's still got a few months before Medicare kicks in. He did tell DSS about the approval right away, but they're being really pushy about when he'll start getting payments so they can stop helping with his rent. That's part of why he's so stressed about the timeline.

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My neighbor got approved for disability and it took like 6-7 weeks to get paid I think? But that was in Florida not NY so maybe different?

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Mei Liu

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Thank you everyone for all this helpful information! I've taken notes to share with my sister. It's a relief to know she can claim at 60 rather than waiting until he would've been 62. She's not disabled so it looks like she'll need to wait about 3 years. In the meantime, I'll help her look into county assistance programs and make sure she applies for that $255 death benefit. I really appreciate you all taking the time to share your knowledge during this difficult time.

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Liam O'Donnell

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One last thought - your sister should consider scheduling an appointment with SSA now, even though she's not eligible yet. They can provide an estimate of what her survivor benefit amount will be at different claiming ages, which will help with financial planning. Also, they can explain the earnings limit if she plans to continue working while receiving benefits before her full retirement age. The earnings limit is quite restrictive and can cause benefits to be withheld if she earns too much.

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Mei Liu

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That's excellent advice. I'll suggest she schedule an appointment soon to get those estimates. She's hoping to increase her work hours eventually, so understanding that earnings limit will be really important. Thanks again!

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