Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I went through this exact situation with my parents a few years ago. What really helped was understanding that Social Security has two separate calculations: one for the worker's own benefit (which gets delayed retirement credits) and one for spousal benefits (which doesn't). Think of it this way - your husband waiting until 70 maximizes HIS monthly payment for life, but your spousal benefit is like a separate insurance policy that's capped at 50% of his FRA amount regardless. The bright side is that once he does file at 70, his higher benefit amount will be locked in for both of your lifetimes, and if he passes first, you'll inherit that full age-70 amount as a survivor benefit. So his delay strategy is still valuable for your household's long-term financial security, just not for your immediate spousal benefit calculation.

0 coins

This is such a helpful way to think about it! I was getting caught up in feeling like his delay strategy wasn't benefiting me at all, but you're right that it's still valuable for our overall financial picture. The survivor benefit aspect is especially important since statistically I'm likely to outlive him. It sounds like the key is to view these as separate decisions - his filing strategy for maximizing lifetime benefits, and my decision about when to claim either my own or spousal benefits. Thank you for reframing this in a way that makes the long-term value clearer!

0 coins

I'm a financial planner and see this confusion all the time with my clients. Here's a simple way to remember it: spousal benefits are like a "safety net" that guarantees you at least 50% of your spouse's FRA benefit, but they don't get the "bonus" from delayed retirement credits. Those credits only apply to the worker's own benefit. What I tell my clients is to think of it as two separate programs - the worker's retirement benefit (which can grow with delays) and the spousal benefit program (which has a fixed 50% cap based on FRA). The good news is you still have options for timing when to claim your own benefits versus waiting for spousal, and running the numbers through SSA's calculators will help you find the best strategy for your specific situation.

0 coins

Thank you for breaking this down so clearly! The "safety net" analogy really helps me understand why the spousal benefit rules work the way they do. I've been thinking about this all wrong - treating it like one big interconnected system instead of two separate programs. Your point about running the actual numbers is spot on. I think I was getting overwhelmed by all the "what ifs" instead of just looking at our real projected benefits. This gives me a much better framework for making our decisions. Do you typically recommend that people in our situation (where one spouse has much higher earnings) prioritize the delay strategy for the higher earner even if it means the lower earner waits longer for spousal benefits?

0 coins

This thread has been incredibly informative! As someone who's new to this community and just starting to think about early retirement planning, I had no idea the Social Security earnings test was this complicated. The distinction between monthly and annual limits seems to catch a lot of people off guard. What really stands out to me is how proactive communication with SSA seems to be the key - rather than waiting for them to discover the overpayment later. The fact that withheld benefits actually increase your monthly payment at FRA is fascinating and definitely not something I would have known without reading everyone's experiences here. For those still dealing with phone wait times, has anyone tried using the SSA's online services to report earnings changes? I'm wondering if some of these updates can be handled through their website instead of calling, though I imagine complex situations probably still require speaking with an agent. Thanks to everyone who shared their real-world experiences - this kind of practical advice is invaluable for understanding how these policies actually work in practice!

0 coins

Welcome to the community! You're absolutely right about the value of proactive communication with SSA. Regarding online services - unfortunately, most earnings-related updates for the earnings test still require phone calls or in-person visits. The SSA website is great for checking benefit amounts and basic account info, but complex situations like reporting expected annual earnings that will exceed the limit typically need direct agent interaction. The online "Report Wages" feature is mainly for after-the-fact reporting rather than proactive planning. That's why the phone tips from @Cedric Chung about optimal calling times are so helpful - it s'often unavoidable to speak with someone directly for these situations.

0 coins

Xan Dae

As a newcomer to this community, I've learned so much from reading through this discussion! I'm currently 60 and considering claiming benefits at 62 while potentially doing some part-time work, so understanding the earnings test is crucial for my planning. What strikes me most is how the system seems designed to catch people off guard - the monthly vs. annual limit distinction isn't clearly explained anywhere I've looked. It's also eye-opening to learn that the "penalty" isn't really permanent thanks to the benefit recalculation at FRA. One question for those who've been through this: when you report expected earnings to SSA, how accurate do your estimates need to be? I'm thinking about seasonal work where my income might vary significantly from month to month. Do they expect you to update them if your situation changes mid-year? Really appreciate everyone sharing their real experiences here - it's exactly the kind of practical guidance that helps navigate these complex rules!

0 coins

This thread has been absolutely incredible to read through! As someone who just received my "Notice of Award" letter but has questions about when my benefits actually start, I've been dreading having to call SSA after hearing so many horror stories about their phone system. But wow - you all have essentially created the most comprehensive guide to navigating SSA phone issues I've ever seen! The combination of strategic timing (Tuesday-Thursday mornings), technical workarounds (2-1-0 sequence, landlines vs cell phones), and creative alternatives (Spanish line, TTY options, congressional reps) gives me actual hope instead of just dread. Sebastian, congratulations on your success with the Tuesday morning landline approach! Hearing that someone just used these exact strategies and got through in 45 minutes is so encouraging. It proves this isn't just theory - these methods really work when applied systematically. I'm planning to follow the battle plan that's emerged from everyone's shared wisdom: prep my questions using my mySocialSecurity account, call Tuesday morning from my parent's landline, try the button sequences people have mentioned, and keep the backup options ready if needed. Having multiple strategies lined up makes this feel manageable instead of impossible. Thank you to everyone who turned their frustrating experiences into helpful guidance for the rest of us. This is exactly what community support should look like - people helping people solve real problems together!

0 coins

This has been such an inspiring thread to follow! As someone who's completely new to dealing with Social Security services, I was honestly terrified about having to navigate their phone system after hearing so many nightmare stories. But reading through everyone's detailed experiences and solutions has completely transformed my anxiety into actual confidence. Keisha, I love how you've summarized the "battle plan" that's emerged from everyone's collective wisdom - that systematic approach of preparation, strategic timing, technical workarounds, and backup options is exactly what I needed to see. And Sebastian's recent success story proves these aren't just theories but actual working solutions! What really amazes me is how this community has turned shared frustration into such valuable collaborative problem-solving. You've essentially reverse-engineered a broken government system and created a resource that's infinitely more useful than anything on the official SSA website. The technical insights about why these methods work, combined with the creative alternatives like TTY and Spanish lines, shows incredible ingenuity. I'm planning to bookmark this thread as my go-to reference when I need to tackle my own SSA questions. Having this comprehensive guide makes what seemed impossible feel totally manageable. Thanks to everyone for taking the time to help fellow community members navigate these bureaucratic challenges - this is exactly the kind of mutual support that makes online communities so valuable!

0 coins

This entire thread has been absolutely invaluable - thank you to everyone who shared their hard-won strategies! I'm dealing with the exact same phone system nightmare trying to get information about spousal benefits coordination. Been calling for three days straight with zero success - the automated system just loops endlessly like you described, Jamal. I'm definitely going to try the systematic approach that's emerged from all your collective wisdom: Tuesday morning calls from a landline (my elderly neighbor still has one), the 2-1-0 button sequence, and having my mySocialSecurity account details ready beforehand. The technical explanation about WiFi calling interference was eye-opening - I've been calling exclusively from my smartphone on WiFi which probably explains the complete lack of response to my inputs. Sebastian, huge congratulations on breaking through using these methods! Your success story gives me real hope that persistence plus the right techniques can actually beat this broken system. What strikes me most is how this community has essentially created a more comprehensive and useful resource than anything SSA provides officially. The combination of insider knowledge, technical insights, timing strategies, and creative alternatives like the Spanish line and TTY options shows what we can accomplish when we help each other navigate these frustrating bureaucratic systems. I'll definitely report back on which methods work for me - hopefully I can add to this amazing collective knowledge base that's helping so many people get the government services they deserve!

0 coins

Welcome to the community, Zara! I'm so glad this thread has been helpful for you too. It's amazing to see how everyone's shared experiences have created such a comprehensive resource for dealing with SSA's broken phone system. Your spousal benefits coordination question is definitely something that will require speaking with a specialist - those calculations can get pretty complex depending on your specific situation. The systematic approach you've outlined sounds perfect though: Tuesday morning timing, landline access, the 2-1-0 sequence, and having all your mySocialSecurity info ready. I'm really encouraged by Sebastian's recent success story too - it proves these methods aren't just theoretical but actually work when applied strategically. And you're absolutely right about the WiFi calling issue - I had no idea that could interfere with the automated system's ability to process inputs until Lara explained the technical reasons behind it. What I love most about this thread is how it shows the power of community problem-solving. When official systems fail us, we can still help each other find solutions. Please do report back on your results - every success story and lesson learned helps build this collective knowledge base for future community members facing the same challenges. Good luck with your spousal benefits questions, and thanks for adding to this incredibly valuable discussion!

0 coins

I'm also new to SSDI (started about 7 months ago) and this whole thread has been such a relief to read! I was in almost the exact same situation a few weeks ago - my 2009 Camry finally died and I was so stressed about whether buying a replacement would somehow affect my benefits. Like everyone else has confirmed, SSDI has no asset limits, so vehicle purchases don't need to be reported. What really helped me was reading about how SSA might occasionally ask about large purchases, but only to verify there's no unreported work income - not because the purchase itself is problematic. I ended up buying a 2016 Toyota Corolla using money I had saved up over time, plus a small loan. I kept all my paperwork organized just like others suggested - bank statements showing my savings pattern, the loan documents, and purchase receipt. Haven't heard anything from SSA, but having everything ready definitely gave me peace of mind. @Abigail, your insurance settlement is actually perfect documentation! That's clearly compensation for property damage, not income, so you're in an even better position than I was. That Honda Civic sounds like an excellent, practical choice. Don't let the anxiety around benefits prevent you from getting the reliable transportation you need - this community has made it clear that your purchase should be completely straightforward!

0 coins

Thank you so much for sharing your recent experience! It's incredibly helpful to hear from someone who just went through almost the identical situation. Your Toyota Corolla purchase sounds very similar to what I'm planning, and knowing that you haven't had any issues with SSA gives me so much confidence. I really appreciate you mentioning how you organized your paperwork - the combination of bank statements showing savings patterns plus loan documents and purchase receipt sounds like exactly the kind of documentation that would address any potential questions. Your point about my insurance settlement being even better documentation than saved money is really reassuring! This whole community discussion has completely transformed my anxiety about this purchase into confidence that I'm following the right approach. Thanks for taking the time to share your story - it's exactly what I needed to hear!

0 coins

I'm also relatively new to SSDI (about 4 months in) and this thread has been absolutely invaluable! Reading through everyone's experiences has completely cleared up my confusion about asset limits and reporting requirements. What strikes me most is how consistent everyone's advice has been - SSDI truly doesn't have asset limits like SSI does, so car purchases don't need to be reported. The key insight is that SSA only cares about unreported work income that might exceed the substantial gainful activity threshold, not what you own. @Abigail, your insurance settlement situation is actually ideal from a documentation standpoint. Property damage settlements are specifically excluded from being counted as income by SSA, so using those funds for a replacement vehicle is exactly what they're intended for. Your Honda Civic choice sounds perfectly reasonable and practical. I love how many people emphasized keeping good documentation even though it's not required - settlement paperwork, purchase receipts, maybe a simple summary connecting the two. That seems like smart practice that provides peace of mind without being overly complicated. This community has been such a lifesaver for understanding the actual rules versus the anxiety-inducing rumors that seem to circulate about SSDI. Thanks to everyone who shared their real experiences - it's made navigating these benefit questions so much less intimidating!

0 coins

Just wanted to add one more important detail that might help - when you do contact Social Security to report your retirement, be very specific about your work end date versus payment dates. I've found it helpful to have three key pieces of information ready: (1) your official last day of work, (2) what earnings period your final paycheck covers, and (3) the exact amounts for regular wages versus any vacation/bonus payouts. SSA representatives deal with this timing issue constantly, but having all the details organized makes the conversation much smoother. Also, keep copies of everything your employer gives you about the payments - you might need to reference it later if there are any questions about your earnings record.

0 coins

This is excellent advice! I'm definitely going to create a little file with all these details organized before I call SSA. It sounds like having everything documented upfront will save me a lot of headaches later. I really appreciate everyone's help on this - I was so stressed about making a mistake that would mess up my benefits, but now I feel much more confident about the timing and what I need to tell them.

0 coins

As someone new to this community, I just wanted to say how helpful this entire discussion has been! I'm not quite at retirement age yet, but my mom is going through a similar situation with timing her retirement and final paycheck. Reading through all these responses really clarified the difference between when wages are earned versus when vacation/sick pay is received - that's such an important distinction that I don't think gets explained clearly anywhere else. The advice about getting documentation from your employer and organizing all the details before calling SSA seems really smart too. Thanks to everyone who shared their experiences, especially the specific examples of what worked (and what didn't work) in real situations. This kind of practical advice from people who've actually been through it is invaluable!

0 coins

Prev1...152153154155156...837Next