Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.


Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm surprised no one has mentioned the potential tax implications. While annuity income doesn't count toward the earnings limit, it can still affect how much of your Social Security benefits are taxable. If your combined income (adjusted gross income + nontaxable interest + half of your Social Security benefits) exceeds certain thresholds, up to 85% of your benefits may be subject to income tax. So while your benefits won't be reduced due to the annuity, you might end up paying more in taxes depending on your overall income situation.

0 coins

Oh wow, I hadn't even thought about the tax angle. I'll need to look into this more. Is there a good resource you'd recommend for understanding how SS benefits are taxed?

0 coins

Publication 915 from the IRS specifically covers Social Security and tax issues. Also, the SSA website has a section on taxation of benefits. You might want to consult with a tax professional who specializes in retirement income to fully understand your specific situation.

0 coins

BTW, once you reach your FRA in 2 months, this whole question becomes moot anyway - the earnings test completely disappears at FRA! So even if you do get a part-time job later, you can earn whatever you want without SS reductions.

0 coins

That's another relief! I've been counting down the days until FRA. Appreciate everyone's help here.

0 coins

The WHOLE SYSTEM is designed to CONFUSE people! They DELIBERATELY use terms like WEP and GPO instead of plain language so people don't understand what they're losing!! I lost nearly $800/month because of this GPO nonsense after working 25 years for the county. They're STEALING our hard-earned benefits!! And you can NEVER get anyone on the phone to explain ANYTHING!!

0 coins

I understand your frustration. When my wife passed, I was shocked at how much less I received than expected. But I don't think it's deliberate confusion - just a really complex system with rules created over decades. Still feels unfair though.

0 coins

Just to add one more important point - you might want to compare what you'd get from your own retirement benefit (potentially reduced by WEP if your teaching wasn't covered by Social Security) versus your survivor benefit (reduced by GPO). In some cases, your own benefit might actually be higher, especially if you wait until your Full Retirement Age or later to claim it. Rules get complicated with the interplay between these provisions, which is why getting professional advice can be helpful. When I finally spoke with SSA, they ran both calculations for me, which was extremely helpful in my decision-making.

0 coins

That's a great point! I worked enough in Social Security-covered jobs (about 12 years in the private sector) before teaching that I might qualify for my own retirement benefit. I'll definitely ask them to calculate both scenarios for me. Thank you for this suggestion!

0 coins

Is anyone else getting annoyed that we even NEED callbacks? My dad never had to deal with this nonsense. He just walked into the SS office and got help right away. Now they're always "at capacity" and the phone lines are jammed. I've been trying to sort out an issue with my survivors benefits for THREE MONTHS!!!

0 coins

same here its been awful since covid!! i miss the old days when u could just go in and talk to someone face to face! everything is so complicated now

0 coins

AstroAce

To answer your question directly: SSA callbacks typically appear as "Unknown," "No Caller ID," or occasionally "US Government" depending on which office is calling you and what phone system they're using. Important details to know: 1. They will identify themselves immediately when you answer 2. They usually attempt 2-3 callbacks if you miss them 3. They will leave a voicemail identifying themselves as SSA 4. Callback times range from 30 minutes to next business day If you miss their callback, you'll need to start the process over. I recommend temporarily changing your phone settings to ensure unknown calls aren't automatically rejected. Also, when they call, they'll need to verify your identity before discussing your case, so have your Social Security number and other identifying information ready.

0 coins

Thank you for this comprehensive answer! This is exactly what I needed to know. I'll make sure to have my information ready and will be answering all calls today. Fingers crossed they call back soon.

0 coins

my sister inlaw said u should aply now even if u get nothng because if ur husband passes away the widows benfit has difrent rules than spousal and the WEP or GPO (i get them confused) doesnt hit widows as hard

0 coins

Your sister-in-law is partly correct, but there's an important distinction. The Government Pension Offset (GPO) still applies to widow(er)'s benefits, but it's calculated the same way as for spousal benefits - reduced by 2/3 of your non-covered pension. However, widow(er)'s benefits can be up to 100% of what the deceased spouse received, rather than the 50% maximum for spousal benefits. So after the GPO reduction, you might still get something as a widow even if you get nothing as a spouse. Applying now for spousal benefits doesn't affect future widow(er)'s benefits, though. You'd apply for those separately if the time comes.

0 coins

One option nobody has mentioned: If you have 32 quarters of coverage, you only need 8 more to qualify for Social Security retirement benefits on your own record. You could work part-time earning at least $1,640 per quarter for 8 quarters to get those remaining credits, then you'd qualify for your own benefit. It might still be reduced by the Windfall Elimination Provision (WEP), but sometimes that works out better than dealing with GPO on spousal benefits. That said, definitely apply for spousal benefits now. If you're eligible for even a small amount, you want to start receiving it. And if you're not eligible now, having the application on file could matter for backdating purposes if circumstances change.

0 coins

That's a creative suggestion I hadn't considered! I'll look into part-time work options to get those 8 remaining quarters. Any idea how much my own Social Security benefit might be with the minimum 40 quarters plus my teaching pension? Would WEP reduce it significantly? I'll definitely apply for the spousal benefits now regardless, just to have it on file. It's all so complicated!

0 coins

Thank you all for the helpful responses! This is much clearer now. I'm going to gather my documents (birth certificate, divorce decrees, etc.) and try to reach SSA. I'll definitely check out that Claimyr service since calling SSA directly has been so frustrating. One last question - once I start receiving benefits from one ex-spouse, if the other ex gets a big raise or promotion years later, can I switch to claiming on their record instead? Or am I locked into my initial choice?

0 coins

Good question! Your ex-spouse's future earnings wouldn't affect your benefit amount once they're already receiving Social Security. Benefits are calculated based on their lifetime earnings up to the point they claim. However, if one ex-spouse was significantly younger and hasn't claimed yet, there could potentially be some additional earnings added to their record. In that case, SSA should automatically adjust your benefit if it would result in a higher payment. But generally, once you're receiving benefits, major changes are uncommon.

0 coins

oh and dont forget bout taxes! up to 85% of SS can be taxable if ur other income is high enuf. caught me by surprise first year

0 coins

That's a good point about taxes - I hadn't thought about that. I do have some investment income and a part-time job, so I'll need to look into how that affects the taxation of Social Security benefits. Thanks for the reminder!

0 coins

One important thing to consider in your situation - if you stop withholding but still end up owing taxes, you may be subject to an underpayment penalty if you don't pay enough throughout the year. Generally, you need to pay at least 90% of your current year tax or 100% of last year's tax (whichever is smaller) to avoid the penalty. This is another good reason to consult with a tax professional before making changes.

0 coins

I hadn't even thought about underpayment penalties. This is getting more complicated than I expected! I think I'll definitely keep the withholding in place until I can talk to a professional. Better safe than sorry.

0 coins

My sister had a similar situation last year and she ended up using the online tax withholding estimator tool on the IRS website to figure out exactly how much she needed withheld. Have you tried that? It asks about all your income sources and helps calculate what you should withhold.

0 coins

That sounds like a helpful tool! I'll look for that on the IRS website. Thanks for the suggestion.

0 coins

After dealing with my own situation, here's my practical advice: wait until your Full Retirement Age if you can. The earnings test is just the first complication - there's also the tax implications (up to 85% of SS benefits can be taxable depending on your income) plus the administrative headache if they need to recover overpayments. If you absolutely need the money now, then it might be worth claiming despite the reductions. But if you can hold out another 3-4 years until your FRA, you'll save yourself a lot of paperwork and potentially get more money overall.

0 coins

Thank you - this is really practical advice. I don't absolutely need the money right now, so waiting is probably my best option. I just hate the feeling of leaving money on the table if I could be collecting something, but it sounds like the earnings test would take back most of it anyway.

0 coins

my neighbor tried doing what ur talking about and ended up owing ssa money at the end of the year!!! be careful cuz they don't always explain everything up front!!

0 coins

Oh wow, that's concerning! The last thing I want is to end up owing money back to Social Security. Thanks for the warning.

0 coins

To answer your specific questions accurately: 1. Retroactivity for spousal benefits is limited to 6 months prior to your application month, not 12 months, per POMS GN 00204.030. This applies even with WEP/GPO considerations. 2. For tax purposes, you can elect to have retroactive benefits attributed to the years they should have been paid (using the "back-payments election") rather than counting them all as current year income. This might help with your tax situation. 3. IRMAA determination will use your modified adjusted gross income from 2 years prior. SSA reports lump-sum payments to IRS, which can push you into a higher IRMAA bracket. 4. You can request relief from higher IRMAA using Form SSA-44 if you've experienced a qualifying life-changing event that reduced your income. 5. The WEP/GPO calculation will be done automatically by SSA based on your pension information, but it's critical to verify their calculation is correct when you receive your award letter.

0 coins

Thank you for laying this out so clearly! For the back-payments election for tax purposes - is that something I need to request specifically? Does it require a special form or do I just mention it when filing taxes?

0 coins

When I was dealing with my WEP/GPO situation and couldn't get through to SSA on the phone, I tried Claimyr (claimyr.com) and they got me connected to a rep in about 10 minutes. Worth checking out if you're stuck in phone limbo - their video shows how it works: https://youtu.be/Z-BRbJw3puU. The SSA rep I spoke with was really helpful and explained that the 6-month retroactivity is standard for spousal benefits, and walked me through how to handle the tax implications of the lump sum payment.

0 coins

I'm definitely going to need help getting through to someone who can explain all this. Thanks for the recommendation - waiting on hold for hours with SSA has been impossible with my work schedule.

0 coins

my neighbor had same issue and got it fixed but it was a huge headache and they only gave her like 6 months of backpay even tho she shoulda been getting the higher amount for years. good luck dealing with the ssa lol

0 coins

That's what I'm afraid of - only getting a few months of backpay. It sounds like this is a pattern with them. Still, the monthly increase going forward would make a difference for my parents.

0 coins

One additional point that hasn't been mentioned: When your mother transitions to survivor benefits after your father passes away (I know that's not pleasant to think about, but it's important for planning), she would become eligible for up to 100% of his benefit amount, not just the 50% spousal benefit. This is particularly relevant given your father's health concerns. For the current situation, I recommend taking these specific steps: 1. Gather their Social Security statements showing exact benefit amounts 2. Locate their marriage certificate 3. Find documentation showing when each began receiving benefits 4. Contact SSA with a specific request for a "spousal benefit recalculation" 5. Be prepared to complete form SSA-795 (Statement of Claimant) explaining when you discovered this potential oversight If you encounter resistance about receiving more than 6 months of retroactive benefits, ask specifically about "administrative finality" exceptions, which can sometimes extend this period in cases where SSA may have made an error.

0 coins

Thank you so much for mentioning the survivor benefits aspect. I hadn't thought about that, but it's definitely something we should prepare for given Dad's health. I appreciate the specific form names and steps - that makes this feel much more manageable. I'll start gathering those documents this weekend.

0 coins

The SSA is COMPLETELY OVERWHELMED right now!!! I worked 30+ years in benefits admin and I've never seen it this bad. Here's what happens: when someone dies, funeral homes are supposed to notify SSA through their electronic system. But then SSA has to match that to their records and manually stop payments. With staffing shortages, this can take MONTHS now instead of days. You MUST keep calling until you get confirmation that they've processed the death certificate and stopped payments. And DOCUMENT EVERYTHING!!

0 coins

KylieRose

Thank you everyone for the helpful advice. I'm going to try calling again tomorrow and will not give up until I get a confirmation number. I'll also make sure my brother-in-law knows not to touch any of those funds. I really appreciate all your experiences and suggestions during this difficult time.

0 coins

That's the right approach. One final suggestion - if possible, visit your local Social Security office in person. Sometimes that's more effective than calling, and you can get documentation on the spot. Bring your sister's death certificate and her Social Security number. Best of luck, and sorry for your loss.

0 coins

Prev1...145146147148149...417Next