TWC wage statement missing my last employer - will this affect my benefits?

This is actually pretty common and YES you need to get this fixed ASAP! The same thing happened to me in January. TWC only had my old job at HEB on file but not my most recent employer (where I worked for over a year). Your benefit amount is calculated based on your highest-paid quarter in the base period, so if they're missing your main employer, you're definitely getting shortchanged. You need to request a wage investigation with TWC. The frustrating part is getting through to someone. I spent 3 days calling non-stop before I discovered Claimyr (claimyr.com) - they got me connected to an actual TWC rep within about 20 minutes. They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh. Worth it because once I got through and explained the missing wages, they adjusted my weekly benefit amount from $243 to $521! Just make sure you have your last employer's info and paystubs ready when you call.

This is definitely something you need to address. There are several reasons why your most recent employer might not be showing up on your Statement of Wages: 1. Your base period might not include your most recent employment. TWC uses the first 4 of the last 5 completed calendar quarters before you filed your claim as your base period. 2. Your employer may not have properly reported your wages to TWC. 3. There could be a system error in TWC's wage database. You should request a wage investigation immediately. You can do this by calling TWC at 800-939-6631 or by logging into your online account and sending a secure message requesting a wage investigation. Be prepared to provide proof of employment (paystubs, W-2, etc.) for the missing employer. And yes, you should absolutely continue requesting payments while this is being investigated. You don't want to miss out on any weeks of benefits.

lol welcome to the wonderfull world of TWC where nothing makes sense and the rules change depending who u talk to.... took me 6 weeks to sort out my wages when they had me working at a place i never even heard of! good luck

Update: I called TWC this morning (about 47 times) and finally got through! The rep confirmed that Riverside Manufacturing hadn't reported my wages for the last two quarters - apparently they've been having issues with their payroll system. He started a wage investigation and said I need to fax or upload my last 6 months of paystubs as proof. He also said my benefit amount will be recalculated once the investigation is complete, and I'll get backpay for any weeks I was underpaid. Thanks everyone for the help!

Mine took 4 weeks to resolve completely, but I had a more complicated situation with multiple missing employers. Make sure you continue requesting payment every two weeks while this is happening - that was something I didn't understand at first and almost missed out on benefits. When they finally fixed my wage record, my benefit amount almost doubled and they sent the extra money for previous weeks all at once.

Glad you got through! If anyone else is dealing with the same issue and struggling to reach TWC, I seriously recommend trying Claimyr. It saved me days of frustration. I know how stressful it is waiting for benefits when bills are piling up.

One important thing to note: while your wage investigation is processing, you might get a lower benefit amount initially based on the wages they currently have on file. Don't panic - once the investigation confirms your correct wages, they'll adjust your benefit amount AND pay you the difference for any weeks you received the lower amount. Just be prepared that your initial payments might be at that lower $265 rate until everything is fixed in the system.