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TWC forcing me to attend in-person workforce training with 2-day notice - can they do this?

I'm totally blindsided right now. TWC just sent me a letter giving me only TWO DAYS notice that I have to attend some mandatory workforce training program from 9am-3pm. When I called and explained I need time to arrange childcare, the representative told me that 'if I'm on unemployment I have to be free 100% of the time.' I was shocked! My previous job was fully remote (I'm a data entry specialist) and I specifically mentioned on my application that I'm looking for remote work due to childcare constraints. The rep then told me I HAVE to take in-person work opportunities if offered regardless of my situation. This doesn't sound right to me at all. I've only been approved for unemployment for 2 weeks so far. Can they really force me to attend training with almost no notice? What happens if I explain I can't make it due to childcare? Will they cut off my benefits completely?

Luca Russo

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Oh they absolutley can do this! When ur on UI benefits, TWC owns ur time. My nephew went thru the same thing last yr & he tried to skip it and they cut off his benefits for 6 WEEKS!!! They call it 'failure to participate' and its a serious violation. Doesnt matter if u have kids or whatever, u have to show up. Sorry but thats how it works with them.

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Zara Mirza

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That's terrifying! I have a 3-year-old and no family nearby. How am I supposed to find affordable childcare with 2 days notice? Did your nephew ever get his benefits back after they cut him off?

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Nia Harris

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There's a bit of confusion here that needs clarification. TWC can require you to participate in reemployment services and training programs as a condition of receiving benefits. However, they typically must provide reasonable accommodation for legitimate barriers like childcare issues. I recommend you: 1. Immediately document your childcare situation in writing through your TWC correspondence portal 2. Request a reasonable accommodation due to childcare constraints 3. Ask for alternative training options (virtual participation or different scheduling) 4. Explain that you're actively seeking work that matches your previous remote employment While TWC can require training participation, they should work with you on reasonable barriers. Don't just not show up - this will likely result in benefit disqualification. Contact them proactively to address the situation.

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GalaxyGazer

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THIS! 👆 The rep you talked to was being way too rigid. TWC has an obligation to make reasonable accommodations. I went through this last year - had to attend some workforce orientation thing but got them to let me attend a different session that worked with my schedule. Just be persistent and document EVERYTHING.

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Mateo Sanchez

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Tbh sounds like you got a mean rep who was on a power trip. When i filed last year the rules were that you had to be available for suitable work, not ANY work. Suitable means work that matches your skills, experience and previous wage range. If you were doing remote work before, you should be able to search for remote work now. Call back and try to get a different person.

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Aisha Mahmood

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To clarify, TWC does require claimants to be available for "suitable work," but their definition has some nuance. While previous experience is considered, TWC also evaluates whether your work restrictions (like only accepting remote positions) significantly limit your job prospects. If your restriction to remote-only work substantially reduces available job opportunities in your field/area, TWC may consider this an unreasonable limitation. However, temporary childcare constraints are typically viewed differently than permanent restrictions. I recommend requesting a Reasonable Accommodation specifically citing your childcare situation and the short notice. Document that you're actively seeking both remote and hybrid positions that accommodate your childcare needs. The key is demonstrating you're not unreasonably restricting your job search while acknowledging legitimate constraints.

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Ethan Moore

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have u tried calling the twc customer service line for explination? when i had a similar issue i couldnt get thru for days and kept getting hung up on lol classic twc

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Yuki Kobayashi

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Getting through to TWC is nearly impossible these days! I was in the same boat last month trying to sort out a similar issue and kept hitting busy signals for DAYS. Finally I used Claimyr (claimyr.com) and got through in about 20 minutes. They have this system that basically waits on hold for you and calls when an agent is available. Saved me hours of frustration and got my issue resolved. They have a video that shows how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh Definitely worth it when you're dealing with time-sensitive issues like this training requirement.

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Carmen Vega

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this EXACT thing happend to me!!! they sent a letter Friday for monday morning training!! i went CRAZY trying to find someone to watch my kid. ended up paying my neighbor $75 for the day which was like half my UI payment that week. But i was too scared to miss it. the training was STUPID too just basic resume stuff i already knew.

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Luca Russo

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Yep! TWC loves doing this! they make the classes as inconvenient as possible so ppl will just give up and take whatever jobs they can get. Keeps there unemployment numbers low. My freind who works at workforce center told me this is litterally the strategy. SMDH

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Nia Harris

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After reading through this thread, I want to add some important legal context. Under Texas Workforce Commission guidelines, "good cause" for refusing to participate in required activities can include temporary childcare issues, especially with inadequate notice. However, how you handle this matters tremendously: 1. DO NOT simply no-show to the training - this will almost certainly result in benefits disqualification 2. Immediately contact your assigned Workforce Solutions office (not just general TWC) and explain your specific situation 3. Request a "Reasonable Accommodation" formally and in writing through your correspondence portal 4. Detail your childcare situation, the lack of notice, and your continued efforts to seek suitable employment 5. Ask for alternative arrangements such as virtual participation or a rescheduled date 6. Continue requesting payment and meeting all other UI requirements while this is being resolved Many claimants have successfully navigated similar situations when properly documented. The key is being proactive rather than reactive.

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Zara Mirza

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Thank you so much for this detailed guidance. I submitted everything in writing through the portal and am waiting on the phone with Workforce Solutions now (going on 45 minutes). I've documented all my job search activities and included screenshots of my childcare inquiries showing the earliest availability is next week. Really hoping they'll be reasonable about this.

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GalaxyGazer

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Anyone else notice how these "mandatory" trainings always seem to happen right after you get approved? It's like they're testing to see if they can disqualify you right away. My theory is they have some kind of quota system where they try to kick a certain percentage of people off benefits each month. Stay strong and don't let them intimidate you!

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Mateo Sanchez

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100% THIS!! happened to my sister too - first payment hit her account and BOOM next day she gets a letter about mandatory something-or-other. its like they WANT to trip people up so they can deny benefits

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Aisha Mahmood

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I wanted to share the official TWC policy on this matter to help clarify: While TWC can require participation in reemployment activities, they must follow their own "Reasonable Accommodation" guidelines for claimants with legitimate barriers. Temporary childcare issues with insufficient notice often qualify for accommodation. However, it's critical to understand that the burden is on YOU to properly request this accommodation BEFORE the scheduled activity. A retroactive request after missing the training is much less likely to be approved. Also important: While dealing with this issue, continue meeting ALL other UI requirements including: - Completing your payment requests on time - Performing and documenting your minimum 3 work search activities each week - Remaining available for suitable work - Responding to any TWC correspondence within required timeframes I've seen many claimants navigate this successfully by being proactive and thorough in their documentation.

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Zara Mirza

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Update: Finally got through to someone at Workforce Solutions! They were actually pretty understanding once I explained my situation. They're allowing me to attend a virtual orientation this Friday instead, which gives me time to arrange childcare for next week when the in-person training starts. The rep told me that reasonable accommodations are available but you have to specifically request them - they don't volunteer this information. Thank you all for your help!

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