TWC denied my benefits claiming I was late - I have proof they're lying

You definitely have a good case for appeal with those time punches. Make sure to gather ALL your evidence before the hearing: screenshots of time punches, performance reviews, any emails praising your work, and the company attendance policy. Also request a copy of whatever evidence your employer submitted to TWC claiming you were late. I went through something similar last year when my company claimed I voluntarily quit (I was laid off). For the appeal hearing, organize your evidence chronologically and be very specific about dates. The hearing officer will ask both sides questions, so stay calm and stick to facts, not emotions. You don't need a lawyer, but be prepared to clearly explain your remote work setup and how the time punch system worked. The burden of proof is on the employer to prove misconduct, not on you to disprove it.

omg same exact thing happened to my neighbor!!! she worked from home for an insurance company and they told TWC she took extra breaks but she had screenshots of her computer activity all day. she won her appeal but it took forever. good luck!!

THE TWC SYSTEM IS RIGGED AGAINST WORKERS! Companies lie ALL THE TIME and TWC just believes them without checking!!! I had THREE appeals before I finally got my benefits because my employer kept making up new reasons I shouldn't qualify. They know most people give up after being denied. Make sure you keep requesting payment every two weeks EVEN WHILE your appeal is pending!!! If you win your appeal, they'll pay all those weeks retroactively, but if you don't request payment, you'll never get that money even if you win!

I help people with TWC appeals regularly. Here's what you need to know: 1. In your appeal, focus specifically on the allegation of being late. Don't get sidetracked by discussing the "restructuring" claim. 2. Time punch evidence is excellent. Print it out chronologically and highlight the dates they claim you were late. Also bring your job description showing you were authorized to work remotely. 3. For the hearing: Be concise, factual, and respectful. Never interrupt the employer or hearing officer. 4. Practice explaining your evidence beforehand. The hearing moves quickly. 5. You can request employer-submitted evidence by contacting your appeal officer directly (their contact info should be on your appeal acknowledgment). 6. Continue requesting payment every two weeks as the previous poster mentioned. The good news: If you have time punch records contradicting their claim, you have a strong case. Employers often make vague misconduct claims hoping the employee won't appeal.

my company did this to me to. said i was a no call no show when i literally have text messages proving i called in sick. these companies think they can just lie and get away with it

I spent WEEKS trying to reach TWC about a similar issue with my employer making false claims. I kept getting busy signals or disconnected after waiting on hold forever. Finally I found this service called Claimyr that got me connected to a TWC rep in about 20 minutes. It costs money but was worth it to actually talk to someone who could help me prepare for my appeal. Their site is claimyr.com and they have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh The TWC rep I finally talked to was able to tell me exactly what documents to bring to my hearing and how to structure my case. Made a huge difference in my confidence level going into the appeal.

make sure you know if ur appeal hearing is by phone or in person!!! i missed mine because i thought it was phone but they actually scheduled in person and i lost my apeal because i didnt show up!!! had to file a new one and wait even longer

One more important tip: In the appeal hearing, the employer will speak first to present their evidence of why you were disqualified. Take detailed notes on everything they say so you can address each point specifically when it's your turn. When presenting your time punch evidence, start by explaining the remote work system briefly, then go through each alleged "late" day one by one if possible. Numbers are powerful - if they claim 12 instances of lateness and you can disprove all 12 with timestamps, that's very compelling. Also, appeals are currently taking about 4-5 weeks to be scheduled in Texas, so prepare for that wait. Keep requesting payments every two weeks during this time as others mentioned.

i had a friend who was denied also her boss said she stole company time but she proved with emails she was actually working when they said she wasnt. she won her appeal and got all backpay from when she first applied. dont give up!!!!

One last recommendation: In preparation for your appeal hearing, write out a clear, chronological statement about your employment and termination that's no longer than 2-3 minutes when read aloud. Practice it several times. Cover these key points: 1. Your job title and how long you worked there 2. That you worked remotely with approval 3. How the time tracking system worked 4. Any positive performance reviews or recognition 5. The actual reason given for termination at the time it happened 6. Why you believe the lateness claim is false The hearing officer will appreciate a concise overview before diving into the specific evidence. This approach has helped many of my clients win their appeals when facing false misconduct claims.

I'm going through almost the exact same situation right now! My former employer told TWC I was "unreliable" and missed too many days, but I have detailed records showing I only used 3 sick days in 8 months and always followed proper procedures. It's so frustrating when companies just make stuff up! One thing that's helped me is organizing all my evidence into a binder with tabs - time records, emails, performance reviews, etc. I also printed out the company's official attendance policy from their employee handbook to show I never violated it. The advice about continuing to request payments is spot on - I almost stopped doing that thinking it was pointless while appealing. Also, when you do get your hearing notice, they'll tell you if it's phone or in-person. Mine is scheduled for phone, which actually works better for me since I can have all my documents spread out in front of me. Stay strong! From what I've read, when employees have solid documentation like you do, they usually win these appeals. The employers are just hoping we'll give up and not fight back.

I just went through this exact situation a few months ago - employer claimed I had "excessive absences" when I was actually laid off due to budget cuts. The key thing that helped me win was having EVERYTHING documented and organized chronologically. Since you have those time punch records, make sure you also grab any emails between you and your supervisor about work schedules, any company communications about remote work policies, and especially any emails from around the time you were terminated that mention "restructuring" or layoffs. One thing I learned during my appeal - the hearing officer really appreciated when I could point to specific company policies that contradicted what my employer claimed. If your company had an official remote work policy or attendance policy, get a copy of that too. Also, don't be surprised if your employer tries to change their story during the hearing. Mine suddenly claimed I was "insubordinate" when their original claim to TWC was about attendance. Just stick to your evidence and stay calm. The appeals process is stressful but you clearly have a strong case with those time records. Document everything, stay organized, and don't let them intimidate you!