TWC claim timing - Do they use call date or last work day? Filed 7/21, last worked 7/17
I'm super confused about how TWC determines my claim start date. I filed for unemployment on July 21st after my last day of work was July 17th (I was let go from my accounting job without warning - apparently they're 'restructuring'). Will TWC use the day I actually submitted my claim online (7/21) or my final work day (7/17) to determine when benefits start? Also, does anyone know how long it typically takes to get approved or denied? It's been 9 days since I filed and my claim still says 'under review' when I check online. Getting nervous since rent is due next week and I've got nothing lined up yet.
18 comments
Isabella Russo
They'll use your actual last day worked (7/17) as the start of your claim, not the day you filed. The filing date just puts you in the system. For approval timeline, mine took about 2-3 weeks to get a decision, but I've heard some people waiting longer. If you need to reach TWC, try Claimyr.com - it helped me get through to an agent in about 15 minutes when I was in a similar situation. There's a video demo at https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh that shows how it works. It's way better than trying to call directly and getting busy signals for days.
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ApolloJackson
•Thanks for clarifying! I wasn't sure which date they'd use. 2-3 weeks sounds like forever when bills are due... Did they backdate your payments to your last work day once approved?
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Rajiv Kumar
ya they go by ur last day working, thats what they told me when i filed last month. took them almost 4 weeks to approve mine tho, dont panic yet
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ApolloJackson
•4 WEEKS?! Omg that's terrifying. Did they give you any reason for the delay? I'm trying to decide if I should start selling things to make rent or if I'll get approved in time.
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Aria Washington
The TWC uses your last day of work (7/17) as the effective date of your claim, NOT the date you applied. This is important because your base period for benefits calculation is determined from this date. Once approved, your benefits will be retroactive to the week following your last day worked, minus the waiting week. As for timing, the TWC website states that most determinations happen within 21 days, but in reality, it varies significantly. Current processing times are running between 2-4 weeks due to seasonal claim volume increases. The 'under review' status simply means your claim is in the standard processing queue. If your former employer doesn't contest the separation reason, approval will be faster. Make sure you're completing your bi-weekly payment requests on time regardless of your claim status. When approved, you'll receive a Determination Letter by mail and any eligible back payments will be processed.
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ApolloJackson
•Thank you for such detailed information! I've been doing the payment requests but wasn't sure if that was the right move while still under review. Good to know I'm doing something right. Fingers crossed my employer doesn't contest anything - the separation was pretty straightforward.
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Liam O'Reilly
Happened to my cousin last year and he said it depends on if your employer disputes it or not. If they say you quit instead of being laid off it can take WAY longer.
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Aria Washington
•This is correct. When there's a discrepancy between what the claimant and employer report about the separation reason, TWC must conduct a more thorough investigation. This includes getting statements from both parties and potentially scheduling a telephone hearing. These disputed claims can take 4-6 weeks or longer to resolve, compared to the standard 2-3 weeks for claims where the separation reason isn't contested.
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Chloe Delgado
The TWC system is completely BROKEN!! I filed in June and waited FIVE WEEKS just to get denied for some paperwork technicality. Then had to appeal and wait ANOTHER month!!! They don't care if you can't pay your bills or end up homeless. Call them EVERY DAY until someone helps you!!! I finally got through after 37 calls in one day!!!
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Ava Harris
•Wow, that sounds awful! What was the paperwork issue they denied you for? I'm worried I might have made some mistake on my application now...
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Jacob Lee
To directly answer your questions: 1. TWC uses your last day of work (7/17) as the effective date of your claim, not your filing date. 2. The standard processing time is approximately 21 days, but current volumes are causing some delays. 3. Your claim will be backdated to your last day of work automatically. 4. The first payable week is the week after your last day worked, but Texas has a "waiting week" (essentially a deductible week) that is not paid until you've received at least 3 times your weekly benefit amount and either returned to work or exhausted your benefits. If you're approaching 3 weeks without a determination, I'd recommend contacting TWC directly. Be sure you're completing your bi-weekly payment requests regardless of your claim status - this is required to maintain eligibility even before approval.
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ApolloJackson
•Thank you for breaking it down so clearly! I didn't know about the waiting week - that's really helpful information. I've been filling out the payment requests every two weeks as instructed. I'll give it a few more days and then try contacting them if I don't hear anything.
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Ava Harris
I just went through this last month! They definitely use your last day worked. My approval took 18 days exactly. I was checking the portal like a crazy person every day lol. Make sure you're doing your payment requests every two weeks even while waiting for approval. And triple check your work search activities - that's what tripped me up at first.
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ApolloJackson
•18 days sounds so much better than some of these other timelines! I've been checking the portal multiple times a day too. For the work search activities - are you using WorkInTexas.com or just keeping track somewhere else? I've been applying to jobs but wasn't sure how detailed the documentation needs to be.
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Ava Harris
•I use WorkInTexas for some applications but also apply directly on company websites. I keep a spreadsheet with company name, position, date applied, website/email where I applied, and any response. TWC requires 3 work search activities per week, and they can audit you anytime, so keep good records! I also save confirmation emails from applications just in case.
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Liam O'Reilly
my neighbor works for TWC he says summer is their busiest time everthing takes longer right now
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Aria Washington
One thing to note: if you're approaching your rent due date and still haven't received a determination, you might want to contact your landlord proactively. Many landlords have procedures for temporary hardship situations if you communicate early. You could provide documentation of your TWC claim filing as evidence that you're actively addressing the situation. Just having that conversation can sometimes buy you some flexibility until your benefits are approved.
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ApolloJackson
•That's a really good suggestion. I was honestly too embarrassed to reach out to my landlord, but you're right - being proactive is probably better than waiting until I'm late. I'll draft an email today with proof of my claim filing. Thank you!
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