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Does TWC tax intercept take your entire refund for recent overpayment or just past due amounts?

I'm stressing about filing my taxes this year because I have an overpayment with TWC that started in October. It's about $4,200 total that they say I wasn't eligible for. I've been making monthly payments ($175) since November, so I'm not totally behind, but I'm worried they'll intercept my entire tax refund to cover the whole overpayment amount. Has anyone gone through this before? Do they take your entire refund to pay off the total balance or do they only take what would cover your missed/late payments? I'm counting on at least some of my refund to catch up on bills. Any experiences or advice would really help!

They can and often do intercept your entire refund if you have an active overpayment case, but it depends on whether TWC has certified your debt to the Treasury Offset Program (TOP). If they've filed with TOP, you should have received a notice about 60 days before they can start intercepting. The good news is that they apply the entire amount they take to your overpayment balance, which will reduce your total debt faster. Since you've been making regular payments, you might want to call TWC directly to find out if your account has been sent to TOP yet.

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Yara Nassar

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Thanks for the info! I did get a letter back in December mentioning something about TOP but I didn't fully understand what it meant. So even though I'm making my monthly payments, they can still take the whole refund? That's going to hurt... I was hoping they'd only take a portion.

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Paolo Ricci

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they took ALL of mine last year. didnt matter that i was on a payment plan or anything. and they dont even tell you in advance, you just find out when u go to check wheres my refund and its been sent somewhere else. really messed me up

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Yara Nassar

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Oh no, that's exactly what I'm afraid of. How much did you owe total, if you don't mind me asking? And did they at least apply the full amount to your balance?

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Amina Toure

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The Treasury Offset Program doesn't care if you have a payment plan or not - if your debt is certified for intercept, they can take up to 100% of your refund. I experienced this last year with a $5,200 overpayment. I WAS MAKING MY PAYMENTS EVERY MONTH and they STILL took my entire $3,780 tax refund!!! The only positive is that it knocked my balance down significantly, but it still felt like a punch to the gut since I was counting on that money. One thing to remember: if you file jointly with a spouse, your spouse can file an injured spouse claim (Form 8379) to get their portion of the refund protected. TWC can only take YOUR portion.

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Yara Nassar

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That's good to know about the injured spouse form. I'm filing single though, so that won't help in my case. Sounds like I should prepare for them to take the whole thing then... ugh.

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I had this problem and was freaking out! After waiting on hold with TWC for HOURS and getting nowhere, I used Claimyr (claimyr.com) to get through to a TWC agent in about 20 minutes. They have this video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh. The agent was able to tell me exactly whether my account was flagged for tax intercept and what I could do about it. Might be worth it if you need definite answers before filing.

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is that service even legit? seems sketchy to me

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To follow up on my previous comment, here's some additional info that might help: 1. The tax intercept applies to the entire debt regardless of payment plan status, BUT making regular payments can sometimes prevent your account from being certified for offset in the first place. 2. If your refund is more than your remaining balance, you'll get the difference back, but it takes additional time (usually 2-3 weeks longer). 3. You can contact TWC to request a hardship waiver if the intercept would cause significant financial hardship. These aren't guaranteed but worth trying if you're in a tough situation. 4. After an intercept happens, you'll receive a notice from Treasury (not TWC) explaining the offset amount.

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Yara Nassar

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Thank you so much for this detailed information. I didn't know about the hardship waiver option. Since I'm already struggling with bills, that might be something to look into. Do you know what kind of documentation they require for hardship consideration?

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To answer your original question directly - they take the entire eligible refund up to the amount you owe, not just what would cover missed payments. I work with benefits issues as part of my job, and I see this confusion a lot. Having a payment plan in good standing with TWC is completely separate from the Treasury Offset Program. The good news is that if your refund is more than what you owe, you'll get back the difference, though it takes longer. If you haven't already, check your mail carefully - TOP requires a 60-day notice before offsetting your refund. If you received that notice, the clock is already ticking. If you're really concerned, you might want to adjust your W-4 to reduce withholding since you likely won't see that refund anyway.

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Yara Nassar

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That's a smart idea about adjusting my W-4. Too late for this year's taxes, but definitely something to consider for next year if I still have a balance. And you're right, I did get that 60-day notice in December, so I guess I should prepare for the worst.

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Javier Torres

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My boyfriend's brother had this exact situation and they did take his whole refund even though he was only like 3 months into his payment plan. It suuuuuuuucks! But honestly it helped him get rid of the debt faster so maybe look at it that way?? Also did you know you can call TWC and request an offset bypass if you're experiencing financial hardship? Not sure if they'll approve it but might be worth a shot if you really need that refund money.

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Paolo Ricci

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they almost NEVER approve those hardship requests tho. i tried everything last year. sent bank statements showing overdrafts, bills, everything. they still took it all.

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Why would you even file if you know they might take it? Maybe wait until you've paid off more of the balance? Just a thought

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This is actually not good advice. Failing to file taxes when required is illegal and can result in penalties worse than losing your refund. Additionally, the statute of limitations for TWC overpayment collection is quite long, so delaying filing may not help. The better approach is to file on time but be prepared for the offset.

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Yara Nassar

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Thanks everyone for the advice and sharing your experiences. Sounds like I should definitely expect them to take my full refund based on what most of you have said. I'll try calling TWC to see if I can apply for that hardship waiver, though it sounds like those are hard to get approved. I just wish they'd be more transparent about the whole process instead of making it so confusing. I've been responsible about making my payments, so it feels unfair that they'll still take my whole refund. But I guess looking at the bright side - at least it'll knock down my balance faster. I'll update here after I file to let everyone know what happened in case it helps someone else.

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That's a great attitude to have about it. And yes, please do update us when you find out what happens. Each situation can be a bit different, and your experience might help others in the future.

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