Confused about TWC 'hold back week' requirement - what does '2x your unemployment' mean?
I just started a new job after being on unemployment for about 6 weeks, and now I'm trying to file for what TWC calls the 'hold back week.' But I'm completely lost about this requirement saying 'you have to make 2x your unemployment.' Does this mean I need to earn twice my weekly benefit amount before I can claim this? Or does it refer to something else entirely? My weekly benefit amount was $525, so would I need to earn $1,050 before qualifying? The TWC website isn't clear and I've tried calling but can't get through. Anyone deal with this before and can explain in simple terms?
14 comments
Amaya Watson
congrats on the new job! pretty sure the 'hold back week' is the waiting week they dont pay u until u qualify for benefits and then u can claim it after u earn enough. the 2x thing means u gotta earn twice ur WBA total at ur new job before they release that payment. atleast thats what happened to me last year
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Tristan Carpenter
Thanks! So I'd need to earn $1,050 total at my new job before I can get that first week paid out? How do they verify this - do I need to submit pay stubs or something?
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Grant Vikers
The 'waiting week' or 'hold back week' is the first payable week of your claim that TWC doesn't pay immediately. You're eligible to receive payment for this week after:\n\n1. You've received benefits for at least 3 weeks, AND\n2. You've earned wages equal to or greater than 2 times your Weekly Benefit Amount (WBA)\n\nSo yes, with a WBA of $525, you would need to earn at least $1,050 in wages (not unemployment benefits) after returning to work. Once you meet these requirements, you can request payment for that week by calling TWC or through your online portal.
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Tristan Carpenter
This is really helpful! I've definitely received benefits for more than 3 weeks, so I just need to hit that earnings threshold. Will TWC automatically notify me when I'm eligible to claim it?
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Giovanni Martello
When I went through this last year, I had to actively request the waiting week payment after meeting the requirements - it wasn't automatic. And yes, they may verify your earnings, so keep your pay stubs. You'll report your earnings when you request your waiting week payment through your TWC account or by calling Tele-Serv at 800-558-8321. \n\nIf you're having trouble reaching someone at TWC to help with this, I'd recommend Claimyr (claimyr.com). They helped me get through to a TWC agent in about 20 minutes when I was trying to sort out my waiting week payment. You can see how it works here: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh
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Savannah Weiner
does claimyr really work? ive been trying to get thru to twc for 2 weeks about my appeal and just get busy signals
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Levi Parker
I HATE how TWC makes everything so complicated! I went through this same confusion last month. The system is deliberately set up to make it hard to get what you're owed. I had to call TWELVE TIMES before getting through to someone who could explain this clearly, and then they made me wait another 3 weeks after I qualified before paying my waiting week. It's ridiculous!!! \n\nAnd FYI - they definitely do check your earnings, so don't try to claim that week until you've actually earned the 2x amount or they might flag your account for fraud investigation.
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Libby Hassan
totally agree the whole system is a mess. took me over a month to get my waiting week paid out last year and by then i almost forgot about it
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Hunter Hampton
I was confused about this too! Here's what helped me understand it: the waiting week is basically TWC holding your first week of benefits hostage until you prove you're back on your feet with a new job. The 2x WBA requirement is their way of saying
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Tristan Carpenter
That makes sense! I'll look for that option in my account. I've earned about $900 so far at my new job, so I'm getting close to the threshold. Just wanted to understand how it all works before I hit the 2x amount. Thanks for explaining it this way!
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Giovanni Martello
Just to clarify one thing - when you do qualify and request your waiting week payment, you'll still need to report any earnings for that specific week. The 2x WBA requirement is about your total earnings since returning to work, but for the actual waiting week payment, they'll deduct any earnings you had during that particular week according to their partial unemployment formula.
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Tristan Carpenter
Oh, so if I had any part-time hours during that first week, they would reduce the payment? That makes this even more complicated! I did work a few hours during what would have been my waiting week.
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Sofia Peña
my brother in law works for twc and he says most people forget to claim their waiting week cuz nobody explains it right. basically its free money once you hit that earning amount but you HAVE to request it or theyll never pay it out. its like a little savings account they keep until you get back on your feet lol
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Giovanni Martello
This is an important point. TWC won't automatically pay it - you must request it once eligible. According to TWC's website, you have 3 years from the start of your original claim to request this payment, but obviously better to do it sooner than later.
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