Hi everyone, I'm in a weird situation with TWC. Back in March, I applied for unemployment after losing my restaurant job, but I was denied because I didn't have enough qualifying wages in my base period. I found temporary work after that, but now I'm unemployed again as of last week. My question is: if I reapply now in September, will TWC recalculate my benefit amount using my newer earnings from April-August, or are they going to use the same earnings record from when I applied in March? I made about $9,800 working the temp job over the summer. Would really appreciate any insights because I'm trying to figure out if it's even worth applying again.

I've tried calling the TWC main number 5 times this week about my delayed benefits, and EVERY SINGLE TIME I get disconnected after waiting 30+ minutes. It's so frustrating! My claim has been pending for 3 weeks and I need to speak to someone ASAP about why it's stuck. Does anyone know an alternative number or method to get through to an actual TWC agent? I can't afford to keep wasting hours getting nowhere with this automated system. I've already tried calling at different times (early morning, mid-day, right before closing) and it's always the same result - long wait then disconnection. HELP!

I've been stuck in ID.me verification hell with TWC for TWO MONTHS now! Everything I've tried has failed - uploaded my documents THREE times, spent hours on calls that disconnect, and sent countless messages through the portal with zero response. My benefits are completely locked, I can't even submit my appeal because the system won't let me access anything! I'm at my breaking point. Mortgage is 45 days past due ($2,750) and my car payment is about to hit 60 days. The bank already sent me the first foreclosure warning letter yesterday. Someone mentioned contacting my state representative but I have no idea which one handles TWC issues or how to reach them. Has anyone successfully gotten help this way? PLEASE share contact info if you have it - I'm desperate and running out of time. 🙏

So nervous about my TWC appeal hearing next week! I got laid off from my marketing job in January and immediately started job hunting since I carry the health insurance for our whole family. In February, I found part-time work (16 hrs/week) at a local preschool while still interviewing for full-time positions. I carefully calculated what I could earn to stay under the 25% threshold for partial unemployment (my weekly benefit amount was only $310 because of how they calculated it). In mid-March, I accepted a full-time position at a software company, but they couldn't start me until after their fiscal quarter ended on April 3rd. Meanwhile, the preschool's spring session was ending March 24th for spring break, and they'd be closed until April 10th. Since I knew I wouldn't be returning (and they needed to hire someone new for April), I told them about my new job. Now TWC is saying I voluntarily quit and wants me to repay 3 weeks of benefits ($930)! I appealed this decision and have my phone hearing next week. I've submitted evidence showing the school calendar and my job offer timeline. Weirdly, the appeal paperwork says I filed against the preschool/church, but I didn't! They submitted their own evidence that mostly matches mine, except they mentioned something about my hourly rate being different than what we agreed to (I asked for $14.75/hr specifically to stay under my unemployment threshold, but apparently they recorded $16.25/hr). I'm so anxious about this hearing I can barely sleep. Do I have to actually be on the call? Can I just submit my evidence? The church administration handling this is from another campus - I've never even met them and I feel horrible they think I'm fighting against them when I was just trying to follow the rules.

I had a serious medical episode while working from home last week. I actually passed out at my desk and my teenage son had to call 911. I was taken to the hospital by ambulance (still have the $2,800 bill to prove it). I was hospitalized overnight for tests and released the next afternoon. When I contacted my supervisor the following day, they told me I had been terminated for 'job abandonment' and 'leaving without notice.' I couldn't believe it! I didn't exactly plan to pass out and get rushed to the ER. I've filed for unemployment but I'm worried they'll deny my claim because my employer is claiming I left voluntarily. Has anyone dealt with a situation like this? Will TWC side with my employer because I left work without permission even though it was a literal medical emergency?