Still waiting for PA UC to correct my 2020 claim issue in 2025 - am I alone?

OMG YES!!!! I thought I was the only one! Mine is from August 2020, they owe me like $1,850 from when they miscoded my separation reason and paid me at the wrong rate for 3 weeks. Every few months I try calling again but either cant get through or get someone who has no clue. So frustrating!!!

These older claims are still eligible for correction, though the system does prioritize current claims. The trick is getting someone with authorization to pull the archived case. You need to specifically request an "Historical Claim Review" when contacting them, which flags it differently than regular inquiries. Also, pre-COVID claims are stored in a different database system that fewer agents have access to review.

I finally got my 2021 correction processed last month after trying for years. What worked for me was filing an official appeal (even though it seemed too late) using Form UC-46A and specifically citing "failure to process authorized adjustment" as the reason. Took about 45 days but I finally got a determination letter and the payment appeared on my Money Network card a week later. Make sure to attach all previous correspondence and proof they acknowledged the underpayment. The key is getting it into the formal appeals track rather than the regular customer service queue.

I was in the same boat with a 2020 claim that had been in limbo for YEARS. Calling was useless - busy signals or getting disconnected after waiting for hours. I finally got through using Claimyr (claimyr.com) - it's this service that gets you connected to an actual PA UC agent without the endless busy signals. They have a video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 The agent I spoke with was actually super helpful once I finally got through. She found my original claim notes from 2020 that confirmed I was owed the money and created an escalation ticket. Got my payment 3 weeks later after waiting for literally years. Absolutely worth it to finally get this resolved.

Anyone dealing with ancient claims should know that PA has a statute of limitations on these corrections! For regular UC benefits, you typically only have 1 year to appeal or request corrections, BUT there's an exception for administrative errors where they acknowledged the mistake but failed to issue payment. In those cases, you can still get it resolved if you can prove they admitted to owing you. Check the Benefit Rights Information handbook (the 2020 version would apply to your claim) and cite the exact regulation when you contact them - makes them take you more seriously when they realize you know the rules.

wait u guys r getting responses???? ive left like 50 voicemails and never get any callback at all lol

PA Unemployment is THE WORST government agency I have EVER dealt with in my life!!!! They still owe me $4800 from 2020 and I've given up completely. Been trying for literally 5 YEARS with no resolution. The whole system is DESIGNED to make people give up on getting money they're legally entitled to. Save yourself the stress and mental health damage and just write it off as a loss. Not worth the endless hours of frustration for money you'll probably never see.

Based on what I'm seeing in this thread, the OP should take these specific steps: 1. Complete Form UC-46A (Appeal) citing "administrative error - failure to process acknowledged adjustment" 2. Include copies of all documentation showing PA UC acknowledged the underpayment 3. Reference the specific regulation in the 2020 BRI handbook about correction timeframes 4. Submit via certified mail with return receipt 5. If no response in 30 days, contact your state representative's office - they have liaisons at UC who can escalate The backlog from 2020 is still being worked through, but claims with proper documentation are being resolved.