PA UC emails unreadable on mobile - anyone else think they're designed to make us miss deadlines?

You're not alone! Their mobile formatting is terrible. I had to start using my laptop to check ALL my UC emails after I missed a requirement last month. The system didn't notify me properly that I needed to verify my job search activities, and I almost lost benefits. If you can't access a computer, try requesting paper notifications instead - you can do this in your dashboard settings. When does your benefit year end exactly? You'll need to file a new application if you still need benefits.

same here!! their emails look like GARBAGE on my iphone!! missed a deadline last yr because of it and had to appeal

I think they do it on purpose too. Making the system hard to use so people give up and don't collect benefits they're entitled to. The whole unemployment system is designed to be frustrating.

Pro tip for dealing with this: Take screenshots of EVERYTHING. When I had issues reading emails on my phone, I would screenshot them, then use a photo editor app to zoom in on different parts. Not ideal but saved me when I had to prove I never received clear instructions about my open issue. Also, don't just rely on emails - log into your dashboard on a desktop browser (borrow a computer at the library if needed) at least once a week. The dashboard often has notices that never get emailed out. And set calendar reminders for all your deadlines so you don't miss anything important.

i think its cuz they use some weird old email system that doesnt work with modern phones lol. try downloading the outlook app, sometimes PA emails look better there then in gmail or the regular phone mail app

When my benefit year ended I missed a notification because of this exact problem!!! Had to reapply and lost 3 weeks of payments because I didn't know I needed to start a new claim. Their whole system is rigged against us.

This is actually a potential due process issue. Benefits notices need to be reasonably accessible to claimants. If you lost benefits specifically because you couldn't read emails properly on mobile devices (which many low-income people rely on exclusively for internet access), you might have grounds for appeal. In the meantime, here are some workarounds: 1. Request paper notifications through your dashboard settings 2. Call the UC service center to confirm any important deadlines 3. Access your account through a desktop browser at a public library 4. Have all communications sent to an alternate email address that you check on a computer Document every instance where information was unreadable on your device. Take screenshots as evidence in case you need to appeal later.