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KylieRose

PA UC claim stuck in review for 4 weeks - too early to contact state rep?

My unemployment claim has been in review status for 4 weeks now with no updates or changes. I'm getting really anxious because bills are piling up and I can't get through to anyone on the phone. Is it too early to get my state representative involved? Has anyone successfully done this to speed up their claim? I don't want to seem impatient but I'm starting to panic about my financial situation.

Four weeks is definitely long enough to warrant taking additional steps. Before contacting your state rep, have you tried: 1) sending a message through your dashboard, 2) emailing UCHelp@pa.gov, and 3) calling repeatedly during non-peak hours (early morning Tuesday-Thursday)? If you've done all these with no response, contacting your state rep is absolutely reasonable at this point.

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Thanks for the advice. I've tried calling about 30 times over the past two weeks and sending messages through the portal twice. I haven't tried the email though. Maybe I'll give that a shot before contacting my rep.

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I waited 6 WEEKS before contacting my rep and wish I'd done it sooner!!! The UC system is COMPLETELY BROKEN and they just let claims sit there forever unless someone pushes them. Don't wait - contact your rep NOW. I got my issue fixed within 48 hours after my rep stepped in.

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is it rly that quick after u contact rep? mine been sittin 5 wks now might do this 2

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In my experience working with PA unemployment claims, 4 weeks is right around the time when it makes sense to escalate. While some claims do take this long to process normally, involving your state representative can help identify if yours has fallen through the cracks. To find your state rep, go to https://www.legis.state.pa.us/cfdocs/legis/home/findyourlegislator/ - most have a form specifically for UC issues!

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That's super helpful, thank you! I found my rep's information and they actually have a specific form for UC issues just like you said. I'll fill it out tomorrow morning.

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My cousins friends daughter waited 3 weeks and got approved but then my neighbor waited 8 weeks!!! I think it depends on if you worked out of state or had multiple jobs. Do you have complicated work history? That might be why its taking so long.

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I had the same job for 3 years before being laid off, so I don't think that's the issue. But who knows what's happening behind the scenes. The lack of transparency is what's most frustrating.

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I was stuck in review for almost 5 weeks last year and was going crazy trying to get through on the phone. I finally used Claimyr (claimyr.com) and got through to a rep in about 20 minutes. They identified that my claim needed identity verification that was never sent to me. You can watch how it works here: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2. The service saved me weeks of waiting since the agent was able to push my claim forward once I completed the verification.

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I've heard about that service but REFUSED to pay for something that should be FREE. Contacting your state rep is FREE and works just as well. The whole system is a SCAM designed to make us desperate enough to pay extra just to get what we're entitled to!!!

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does that actually work tho? seems sketchy to me

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I'd try both approaches simultaneously. Contact your state rep AND keep trying to reach UC directly. Four weeks is definitely long enough to warrant escalation. When you contact your rep, be sure to include your claim confirmation number, last 4 of SSN, and a brief timeline of your claim and attempts to contact UC. This helps them help you more efficiently.

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That's a smart approach. I'll do both and see which gets results first. Thanks for the tip about what info to include with my rep request - wouldn't have thought to include all that.

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mines been in review for 5 weeks now and i just emailed my rep yesterday!! hope it helps cuz i cant pay rent next week if this doesnt get fixed

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Please let me know if it works for you! I'm going to contact mine tomorrow. Good luck - hope you get your money soon.

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As an update for everyone following this thread: four weeks in review status is objectively too long for a standard claim with no complications. PA UC's official timeframe for initial claim processing is 21 days, though they often miss this target. Contacting your state representative is absolutely appropriate at this point, as they have dedicated channels to escalate UC issues. Make sure to follow up with your rep weekly if you don't see movement.

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Thank you for confirming! I'm definitely going to contact my rep tomorrow. Knowing there's an official 21-day timeframe they're supposed to follow makes me feel better about escalating. Will update the thread if I get any movement on my claim.

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I went through something similar last year - my claim was stuck in review for 6 weeks. Here's what finally worked for me: I contacted my state rep AND also reached out to the PA Department of Labor & Industry's ombudsman office. You can find the ombudsman contact info on the PA.gov website under "File a Complaint." They're specifically there to help resolve UC issues that aren't getting addressed through normal channels. Between my rep and the ombudsman, my claim was finally processed within a week. Don't feel bad about escalating - you've waited long enough and you deserve answers!

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Wow, I had no idea there was an ombudsman office! That's really helpful information. I'm going to try both the state rep AND the ombudsman like you suggested. Six weeks must have been so stressful - glad you finally got it resolved. Thanks for sharing what worked for you!

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I'm in a similar situation - my claim has been under review for 3 weeks now and I'm starting to get worried. Reading through all these responses is really helpful! It sounds like 4 weeks is definitely long enough to start escalating. I think I'm going to wait one more week and if there's still no movement, I'll contact my state rep. The ombudsman office suggestion is great too - I had no idea that existed. Thanks everyone for sharing your experiences, it's reassuring to know I'm not alone in dealing with this frustrating system.

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