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KylieRose

PA UC benefits after quitting job due to surgery accommodation denial - will I qualify?

So I'm in a tough spot and wondering if anyone has dealt with something similar. I had to quit my retail job last month because my manager refused to give me time off for a necessary medical procedure. I need to apply for unemployment while I recover, but I'm worried about being denied for voluntarily quitting. Here's what happened: I scheduled an important surgery 3 months in advance and immediately notified my supervisor. I have documentation showing I requested the time off through proper channels with plenty of notice. My supervisor kept pushing me to reschedule, saying things like "it's not a good time" and "other employees have seniority for time off requests." When I explained it was medically necessary and couldn't be moved, she actually told me to "choose between the surgery or your job." I tried everything - offering to work extra shifts before/after, finding coworkers to cover, even going to HR (who just sent me back to my supervisor). Finally, two weeks before the surgery, she officially denied my time off request saying another employee got approved for the same dates because "she's been here longer and has a family event." I had no choice but to resign. In my resignation email, I detailed the entire situation, including all my attempts to accommodate the company while still getting necessary medical care. Do I have a case for PA unemployment? Has anyone successfully claimed UC after quitting in a similar situation? I saved all emails, text messages, and even recorded a phone conversation (PA is a one-party consent state) where she told me to reschedule my surgery. Will this documentation help my case?

Yes, you absolutely have a case for UC benefits. PA considers this a situation where you had a "necessitous and compelling reason" to quit. Medical necessity is specifically protected under PA UC law. The key is that you made reasonable efforts to preserve your employment (which you clearly did by trying multiple accommodations). Make sure when you file your initial claim that you clearly explain that you quit for medical reasons AND that you attempted to preserve your employment. When they ask for details about your separation, be specific about the timeline of events and your attempts to work with your employer. They will contact your former employer for their side. Upload all your documentation during the application process - those emails and texts will be extremely valuable. The recorded call might be helpful too, though they may or may not consider it. Expect that your employer might contest your claim, which could result in an "open issue" status for a while. Don't panic if this happens - it's normal when there's a dispute about voluntary quits.

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Thank you for such a detailed response! I'm so relieved to hear this might qualify. Just to clarify - should I mention the "necessitous and compelling reason" phrase specifically when I file? Or just explain the facts and let them determine that? I'm worried about using the wrong terminology and messing up my claim.

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I went through something kinda similar last year but it was for a cancer screening not surgery. My boss was being a total jerk about me needing a day off even though i asked 2 months in advance. I ended up quitting and applied for unemployment. It took FOREVER to get approved!!!! My claim had an "open issue" for like 6 weeks while they investigated. My old company tried to fight it saying I quit voluntarily without good cause. I had to have a phone interview with a UC examiner who asked me a bunch of questions about why I quit and what I did to try to keep my job. Make sure you tell them EXACTLY what happened and that your health was at risk. They eventually approved my claim but it was super stressful waiting. Load up all those emails and texts to the PA UC portal when you file!!! That's what saved me.

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Six weeks?? That's so long to wait... I'm already stressed about paying bills during my recovery. Did they backpay you for all those weeks once you were approved? And did you have any luck getting through to anyone at UC during the waiting period to check on your claim status?

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When you file your claim, make sure you select "medical reasons" as your cause for separation. Then in the detailed explanation box, be extremely specific about the timeline, your attempts to preserve employment, and the exact response from your employer. Use bullet points if needed to make it crystal clear. Important tip: PA UC regularly denies voluntary quits on the first review, almost automatically. Don't panic if this happens. You'll get a determination letter explaining your right to appeal, and many claims are approved during the appeal process once a real person reviews your documentation. One thing to watch for - make sure your doctor can provide documentation that the surgery was medically necessary and couldn't be rescheduled if UC requests it. Sometimes they'll ask for this during the determination process. Also, don't forget to register with PA CareerWorks and complete your work search activities weekly even while your initial claim is pending. You won't be exempt from work search requirements unless your doctor certifies you're unable to work during recovery.

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This is good advice but let me add something - I work in healthcare and scheduling surgeries isn't as flexible as people think. Most surgeons book months in advance, and rescheduling often pushes you back by 3-6 months. The UC office should understand this! Also, any surgery that's pre-authorized by insurance would qualify as "medically necessary" in most cases.

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the uc office doesnt care about ur reasons they just deny everyone!!!! i quit my job bc my boss was screaming at me everyday and they said that wasnt a good reason!!! the whole system is rigged nobody ever gets approved for voluntary quits dont get ur hopes up

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That's not accurate. While hostile work environment claims can be harder to prove without documentation, medical necessity cases like the OP's have a much higher approval rate. The law specifically protects workers who need to leave jobs for health reasons, as long as they made reasonable efforts to preserve employment first. Each case is evaluated individually.

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I spent 3 days calling the PA UC number last month when I had an issue with my claim and couldn't get through at all! Just busy signals or it would hang up on me after being on hold. If you do end up with any issues or need to talk to someone about your claim, I found a service called Claimyr that got me through to an agent in about 20 minutes. Saved me so much frustration! They have a demo video at https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 that shows how it works. Their website is claimyr.com - definitely worth it if you're dealing with claim issues and need to actually speak to someone.

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Thanks for the tip. I've been hearing nightmare stories about trying to reach anyone at UC. If my claim gets stuck with an 'open issue' I might try this. Did they ask a lot of questions when you finally got through to someone?

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When I finally got through, the agent was actually really helpful. They asked security questions to verify my identity, then went through my specific issues. The call lasted about 15 minutes and they resolved everything on the spot. Just make sure you have your claim number and all your documentation ready when you call!

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Be prepared for what will likely happen: your employer will probably say you quit without cause and you'll get a denial letter. DON'T PANIC! I got denied initially too when I had to quit for health reasons, but I filed an appeal and eventually won. The appeal process takes time (mine took 5 weeks), but as long as you have documentation showing you tried to keep your job while addressing your medical needs, you have a strong case. During the appeal hearing, they'll ask detailed questions about: 1. When you informed your employer about the surgery 2. What alternatives you proposed 3. Why the surgery couldn't be rescheduled 4. Your employer's specific responses Have your timeline EXTREMELY organized before this call. Write down dates and quotes from your conversations. Reference specific emails/texts by date. One thing nobody mentions: while waiting for your appeal, you MUST continue filing your weekly claims! Otherwise, even if you win your appeal, you won't get paid for those weeks.

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Omg yes!! I forgot to mention this in my post but this is soooo important! I missed filing for one week during my appeal because I thought "what's the point if I'm denied" and I never got that money even though I was eventually approved! Don't make the same mistake!!!

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my sister works for the unemployment office and she says they are SUPER backed up right now with claims!!!! like thousands of cases to review. so even if you have a valid case it might take a really long time. sad but true. the system is broken. good luck!!!

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Thank you everyone for the advice! I just submitted my initial claim today and made sure to be extremely detailed about the timeline and my attempts to keep my job. I uploaded 8 different emails showing my requests and my boss's responses, plus the final denial. I'm mentally preparing for a denial and appeal process based on what you've all shared. And I'll definitely keep filing weekly claims no matter what happens with my initial determination. One more question - does anyone know if I need to be physically able to work to qualify for UC benefits? My recovery is expected to be about 6 weeks where I can't do my normal job (retail/standing all day). Will this disqualify me?

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Great question. To qualify for weekly benefits, you need to be "able and available" for suitable work. During your recovery, have your doctor complete a UC-1606 form stating your work limitations. You may still qualify with restrictions (like seated work only, limited hours, etc.) as long as you're available for SOME type of work. If you're completely unable to work during recovery, you might have a gap in UC eligibility, but could potentially qualify for Temporary Disability instead. However, many people successfully receive UC with medical restrictions as long as they can perform some type of work and are actively seeking jobs within their medical limitations.

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Just wanted to add my experience - I had a similar situation last year when I needed emergency gallbladder surgery and my employer wouldn't accommodate the recovery time. I was terrified about applying for UC after quitting, but it worked out. A few tips based on what I learned: - Keep copies of EVERYTHING. I screenshot all my text messages with my supervisor and printed every email. The UC examiner specifically asked about my documentation during the phone interview. - When you file, be very clear that you exhausted all options before quitting. I listed every accommodation I offered (working different shifts, finding coverage, taking unpaid leave, etc.) and how each was rejected. - Don't be discouraged if it takes a while. My claim was in "open issue" status for about 4 weeks while they investigated. The waiting was stressful but I eventually got approved and received all the back pay. The fact that you have everything documented and tried so many alternatives before quitting really strengthens your case. Medical necessity is taken seriously by PA UC, especially when you can prove you made good faith efforts to keep your job. Stay strong - you did everything right in an impossible situation!

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This is really encouraging to hear! I'm so glad your case worked out and you got all your back pay. Four weeks feels like forever when you're waiting, but knowing there's light at the end of the tunnel helps. I'm definitely going to follow your advice about being super detailed in explaining all the accommodations I tried. It sounds like the documentation really does make a difference. Thank you for sharing your experience - it gives me hope that I'm not fighting a losing battle here!

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I'm going through something really similar right now! Had to quit my job at a warehouse because they wouldn't give me time off for a knee surgery that I've been putting off for months. My supervisor kept saying "we're short-staffed" and "can't you just work through it?" - like seriously?? Reading through all these responses is giving me so much hope. I was terrified I'd automatically get denied for quitting voluntarily. I saved all my text messages where I asked for the time off and where my boss basically told me to choose between my health and my job. One thing I'm wondering - has anyone dealt with an employer who might lie about what happened during the UC investigation? I'm worried my old boss might tell them I never asked for time off or something crazy like that. But I guess that's why having all the documentation is so important, right? Thanks for posting this question @KylieRose - you're helping more people than just yourself! And good luck with your surgery and recovery. You absolutely did the right thing putting your health first.

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@Mateo Martinez I m'so sorry you re'dealing with this too! It s'crazy how many employers think they can just ignore medical needs. About your concern regarding employers lying - this actually happens more often than you d'think, but the UC office is used to dealing with conflicting stories. That s'exactly why having documentation is so crucial! Your text messages will be timestamped evidence that you DID request time off, regardless of what your boss claims. The UC examiners are trained to spot inconsistencies in employer responses, especially when workers provide solid documentation like you have. During my investigation, my employer tried to downplay how much notice I gave them and claimed I wasn "t'flexible about" timing. But my emails showed the exact dates I made requests and all the alternatives I offered. The examiner even commented that my documentation made the case very clear-cut. Keep pushing forward with your claim - you ve'got this! And thank you for the kind words about my surgery. It s'been a stressful time but reading everyone s'experiences here has really helped me feel more confident about the whole process.

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