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Connor O'Reilly

Denied unemployment because of 'quitting for personal reasons' when I quit to care for spouse after surgery

Has anyone else dealt with being wrongfully denied benefits after quitting for caregiving reasons? Here's my nightmare timeline: I quit my job in December 2025 because my husband needed care after open heart surgery. My employer refused to let me work remotely during his recovery period (first two weeks were full-time care, then just needed someone in the house for emergencies and driving to follow-ups). Filed my initial claim on 12/10/25. Got a request for more separation info on 12/16 and completed it in the portal the next day. After hearing nothing for weeks, I messaged them on 1/3/26 asking if they needed anything else. The status changed to 'pending adjudication' on 1/4. I sent two more messages between January and mid-February with ZERO response. Finally on 2/14, I called the Governor's office (tip from another forum post). Was on hold 20 minutes, and they immediately asked if it was about unemployment - obviously they're getting flooded with these calls! Two hours later, I finally got a message about my 'Request for Assistance' saying my claim was assigned to an adjudicator. Status updated to 'pending adjudication' with a 2/14/26 date. This morning I woke up to a denial saying I "quit for personal reasons"! I NEVER said that anywhere in my application or follow-up info. I clearly stated I quit because my employer wouldn't accommodate my husband's medical needs. I've filed an appeal but now have to wait for a hearing. My employer isn't even contesting the claim! I'm beyond frustrated. I should qualify under care for an immediate family member, but I technically qualify under 3 other good cause reasons too. Has anyone successfully appealed something like this?

Yara Khoury

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Omg this makes me so mad!! I had almost the exact same thing happen last year when my mom needed care. They twisted my words completely and claimed I quit for "personal reasons" when I specifically said it was for FAMILY CAREGIVING which is literally a protected reason! The adjudicator either didn't read my responses or deliberately misinterpreted them. Did you keep copies of what you submitted?

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Yes! I have screenshots of everything I submitted. The frustrating part is nowhere did I say or even hint at "personal reasons" - I was crystal clear about the medical situation. Did you end up winning your appeal? I'm trying to figure out what documentation I need for the hearing.

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Keisha Taylor

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This happens more often than you'd think. When you appeal (good that you already did), make sure you cite RCW 50.20.050(2)(b)(ii) which specifically covers leaving work to provide care for an immediate family member with a serious health condition. Open heart surgery definitely qualifies. For your hearing, gather: 1. Medical documentation of your husband's surgery and recovery needs 2. Communication with your employer showing they denied remote work 3. Doctor's note stating someone needed to be present during recovery 4. Your original application and follow-up responses The fact your employer isn't contesting is huge - make sure that's emphasized in the hearing. Appeals often succeed when the initial adjudicator clearly misinterpreted the information. Good luck!

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Thank you! This is incredibly helpful. I have all those documents except a specific doctor's note about someone needing to be present. I'll contact my husband's cardiologist tomorrow to request that. I was so shocked by the denial since it seemed like such a clear-cut case.

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ESD has been doing this alot lately. they jsut trying to deny as many people as possible to save money. same thing happened to my cousin he quit becuz of safety issues at work and they twisted it to say he quit for "personal reasons" too. its like thier default excuse. he won his appeal tho so dont give up

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Paolo Marino

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This is why I always tell people to use VERY specific language when applying. Never say "I had to quit" or "I needed to leave" because they twist that into "personal choice" - instead say "Employer refused reasonable accommodation for family medical care as required under [specific law]" or similar language. They're looking for ANY excuse to deny.

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Amina Bah

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im confused... did you file for PFML or regular unemployment? because they're different things. PFML is for when you need to take care of family but unemployment is for when you lose your job through no fault of your own. might be why they denied you?

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I filed for regular unemployment. I can't file for PFML because I'm exempt from the WA Cares Fund tax. And regular unemployment does have valid quit reasons including care for immediate family members with serious health conditions - it's explicitly listed as a "good cause" reason to voluntarily quit. That's why the denial is so frustrating!

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Paolo Marino

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I went through something similar last year. After weeks of waiting, my claim was denied for a completely inaccurate reason. I was absolutely pulling my hair out trying to get through to someone at ESD. I finally used Claimyr (claimyr.com) to get through to an actual ESD representative. They have a system that calls ESD for you and then connects you when they reach a human. Saved me hours of redial hell. They have a video that shows how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The rep I spoke with was actually helpful and explained that sometimes adjudicators select the wrong denial code in the system. My appeal was successful, but talking to someone first helped me understand exactly what documentation I needed for the hearing. Might be worth trying before your hearing.

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i used that service too! only way i could get thru after trying for 3 days straight. ESD phone system is total garbage

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Oliver Becker

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Your appeal has a very good chance of success. ESD frequently gets these cases wrong initially, but the Office of Administrative Hearings (OAH) judges are much more thorough. I represent clients in these hearings, and they often overturn denials based on misinterpreted separation reasons. Make sure to highlight these key points at your hearing: 1. Medical necessity - bring documentation from doctor 2. Employer's refusal to accommodate (any emails or written evidence is gold) 3. The timeline of care needed (you mentioned intensive care initially, then monitoring) 4. That you had no reasonable alternative but to quit 5. That you're available for work now that the intensive care period is over The law specifically protects quitting to care for immediate family members with serious health conditions. Since your employer isn't contesting, and you have documentation, you're in a strong position. If denied again, you can appeal to the Commissioner's Review Office, but most legitimate cases get resolved at the first hearing.

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Yara Khoury

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Do you know how long these appeals typically take now? Mine took almost 3 months last year which was a nightmare financially.

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Oliver Becker

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Currently, appeals are being scheduled about 6-8 weeks out from filing. However, if you file a request for expedited hearing with financial hardship documentation, they can sometimes get you in within 3-4 weeks. After the hearing, decisions typically come within 1-2 weeks. So best case scenario is about 5 weeks total, worst case could be 10+ weeks from appeal filing to decision. Far from ideal when you're waiting for benefits, unfortunately.

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This is so frustrating! Something similar happened to me, though in my case it was quitting due to hostile work environment. The adjudicator completely misrepresented what I said. I wonder if they're overwhelmed and rushing through claims? One tip for your hearing - when I had mine, I wrote up a very clear timeline with dates and submitted it beforehand. The judge specifically mentioned how helpful that was. Be super concise about why you HAD to quit (no other options) and focus on the fact that caring for family with serious health needs is explicitly covered under good cause provisions. Also, start claiming weeks again right away if you haven't been. If you win the appeal, they'll only pay for weeks you've claimed, not automatically for the whole period. Found that out the hard way!

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Thank you for the timeline suggestion! I'll definitely do that. And yes, I've continued filing weekly claims even after the denial just in case. Did you win your appeal? How long did the whole process take?

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Yes, I won! The whole thing took about 7 weeks from filing the appeal to getting the decision. The hearing itself was pretty straightforward - about 45 minutes total. The judge was much more reasonable than the adjudicator. I got backpay for all the weeks I'd claimed once the decision was final. Sending good vibes your way - it's stressful but stay persistent!

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Yara Khoury

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I just reread your post and noticed you mentioned qualifying under 3 other reasons too - what were those? Might be helpful for others to know all the valid quit reasons!

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Good question! Besides the family care reason, I also had: 1. Significant deterioration in work environment (they cut our team in half but expected same output) 2. Substantial reduction in hours (they reduced me from 40 to 28 hours right before I quit) 3. Workplace safety issues (building had black mold they refused to properly remediate) I focused on the family care reason because it was the most immediate trigger for my resignation, but any of these are valid "good cause" reasons under WA law. I'll mention all of them at the hearing just to strengthen my case.

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