PA UC appeal hearing scheduled with Amazon - anxious about what to expect
After waiting what feels like FOREVER, I finally got my appeal hearing scheduled for April 12, 2025. I was let go from Amazon's fulfillment center in Monroeville back in January for "not meeting productivity standards" - but they never gave me proper warnings and I had medical issues they ignored. I initially got denied benefits because Amazon claimed I was terminated for misconduct, which is complete BS. I'm freaking out about this hearing. Has anyone gone through an appeal with Amazon specifically? They're sending their HR manager and a lawyer! I'm just one person trying to get my benefits. What questions will they ask? Should I bring documentation of my performance reviews? Do I need a lawyer too? This is my first time dealing with unemployment and I'm so stressed about making ends meet while waiting for this appeal. Any advice from someone who's been through this would be amazing.
26 comments

Isabella Silva
yep, had to appeal against amazon last year. they always send a lawyer and HR rep to these hearings. make sure you have copies of ANY documentation - write-ups, performance reviews, medical notes, everything. The referee will ask you to explain why you believe you should qualify for benefits, then Amazon will present their side. Stay calm and stick to facts.
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Malik Robinson
AuthorThanks for responding! Did you win your appeal? I'm worried because I don't have much documentation - they did everything verbally. Should I request my personnel file from them before the hearing?
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Ravi Choudhury
I went through an appeal with Amazon in 2024. Here's what you need to know: 1. The hearing will likely be by phone. Have all your documents organized and numbered so you can reference them easily. 2. You need to prove you weren't fired for willful misconduct. This means showing either a) their productivity standards were unreasonable b) you weren't properly warned or c) you had good cause for not meeting standards. 3. Amazon will present attendance records, productivity reports, and your signed acknowledgment of policies. 4. Request your personnel file IMMEDIATELY - PA law says employers must provide this within 30 days of request. 5. Document any medical issues that affected your performance with doctor's notes if possible. 6. Practice explaining your side clearly and concisely. You don't need a lawyer but being organized is crucial. Stay focused on facts, not emotions, during the hearing.
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Malik Robinson
AuthorThis is incredibly helpful! I'll request my personnel file today. One problem - I don't have doctor's notes because I couldn't afford to go to the doctor while working there (insurance hadn't kicked in yet). Will this hurt my case? I did inform my manager verbally about my back issues.
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Freya Andersen
Amazon is THE WORST with these appeals!!! They denied me too and I had to wait 11 weeks for my hearing!!! The system is RIGGED against workers!!
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Omar Farouk
Did you win your appeal though? What happened in your case?
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Freya Andersen
YES I WON because they couldn't prove I was warned before termination!!! But it took another 3 weeks after winning to get my backpay!!! RIDICULOUS!!!
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CosmicCadet
When you're preparing for your appeal against Amazon, focus specifically on their progressive discipline policy. From my experience as an employment counselor, Amazon's fulfillment centers should give multiple documented warnings before termination for productivity issues. For your hearing: 1. Request ALL performance metrics they used to evaluate you 2. Get a copy of their specific productivity standards 3. Document any equipment failures or system issues that affected your rate 4. Note any training deficiencies 5. Keep a timeline of all verbal discussions about your performance The referee will specifically look at whether Amazon followed their own procedures and if you were given reasonable opportunity to improve. Without documented warnings, Amazon often loses these cases. Be prepared for them to bring up any attendance issues or other policy violations to strengthen their case. Stay focused on the official reason they provided for termination.
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Malik Robinson
AuthorThank you! You're right - they have a "3 strikes" policy that they definitely didn't follow with me. I only had one documented coaching session about rates, then suddenly I was terminated. I'll make sure to emphasize this during the hearing.
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Chloe Harris
i had my hearing with amazon last year and it was a joke. they came with a stack of papers but the referee kept asking them for specific documentation of warnings they gave me and they couldn't produce any!!! i won my case and got all my backpay. just be honest and explain your side clearly. also if u have text messages or emails with your manager about any of this BRING THEM!! that saved me.
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Diego Mendoza
this is key^^^^ amazon hr is disorganized af. if they don't have proof of progressive discipline you'll probably win. but be ready to wait forever for payment even after you win. took me 8 weeks to get my backpay
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Omar Farouk
Has anyone tried using Claimyr to reach PA UC while waiting for their appeal? I was in the same situation with Amazon last month and was going crazy with no income while waiting. I couldn't get through to anyone at UC to check on my claim status until someone told me about claimyr.com. They got me connected to an actual UC rep in about 15 minutes when I'd been trying for days on my own. The rep was able to tell me exactly what was going on with my claim and what to expect at the hearing. They have a video that shows how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2
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Malik Robinson
AuthorI've been trying to get through to someone for weeks! I'll check this out - would be great to talk to a real person about what's happening with my claim while I wait for this appeal.
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Freya Andersen
is this legit?? seems sketchy that you have to pay to talk to UC when its a government service we already pay for with our taxes!!! 😡
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Omar Farouk
It's definitely legit - they don't work for UC, they just have a system that navigates the phone tree and waits on hold for you. Saved me hours of frustration. You still talk directly to the actual UC reps.
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Ravi Choudhury
One more important thing: during your Amazon appeal hearing, when the referee asks if you have questions for Amazon's representatives, ALWAYS ask them to provide specific dates and documentation of any warnings they claim to have given you. If they say they verbally warned you, ask if they have any notes documenting these conversations. Also, PA UC appeals now allow you to submit evidence electronically before the hearing. Take advantage of this! Submit everything you have at least 3 days before the hearing. After your hearing, regardless of the outcome, continue filing your weekly claims while you wait for the decision. If you win, you'll get backpay for all properly filed weeks.
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Malik Robinson
AuthorShould I specifically ask them about their progressive discipline policy during cross-examination? I know for a fact they didn't follow it with me. And thank you for the reminder about continuing to file weekly claims - I wasn't sure if I should keep doing that!
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Ravi Choudhury
Yes, absolutely ask about their progressive discipline policy! Ask them to explain the policy, then ask them to show documentation proving they followed it with you. This creates a record showing they either didn't follow their own policies or don't have evidence that they did - both help your case tremendously.
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Isabella Silva
forgot to mention - if your hearing is by phone make sure your phone is charged!!! mine died halfway thru and i nearly had a heart attack. the referee let me call back but was annoyed.
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Malik Robinson
AuthorOmg that would be my nightmare! Thanks for the tip - I'll make sure my phone is fully charged and I'll be in a quiet place with good reception.
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Diego Mendoza
Random but related - anyone know how long Amazon fights these appeals? Like do they ever just not show up? My roommate had an appeal scheduled against them and they never called in so she automatically won.
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Isabella Silva
depends which warehouse/fc you worked at and how organized their hr is. some are super aggressive about fighting claims, others are total mess and miss hearings. its like rolling dice honestly
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Malik Robinson
AuthorThat would be amazing if they just didn't show up! But I'm not counting on getting that lucky.
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CosmicCadet
After your hearing, you should receive a decision within 10-14 days. If you win, payments usually start within a week after the decision, including all back weeks. If you lose, you have 15 calendar days to file a further appeal to the UC Board of Review. Keep in mind that more than 50% of initial denials are overturned on appeal, especially in cases where the employer can't document progressive discipline. The fact that you had medical issues that affected your performance is also significant. One final tip: Write down a brief opening and closing statement before your hearing. The referee will give you a chance to summarize your case at the beginning and end. Having these prepared helps you stay organized when you're nervous.
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Malik Robinson
AuthorThank you so much! I'll definitely prepare opening and closing statements. That 50% statistic gives me some hope. I really appreciate everyone's advice - I feel much more prepared now than I did before posting here.
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Dylan Campbell
I went through a similar situation with Amazon's Bethlehem warehouse in 2023. Here's what helped me win my appeal: 1. Get everything in writing NOW - send an email to your former manager asking for clarification on the specific productivity metrics you allegedly didn't meet and what warnings were given. Even if they don't respond, you'll have proof you tried to get documentation. 2. If you had any conversations with HR or managers about your medical issues, write down everything you remember - dates, times, what was said. Even without doctor's notes, your testimony about informing them of health issues is still evidence. 3. During the hearing, emphasize that Amazon has a written progressive discipline policy that requires documented coaching sessions before termination. Ask them to show the referee your complete disciplinary file. 4. Amazon's lawyers often try to overwhelm you with productivity data, but the key question is whether you received proper warnings and opportunity to improve. The good news is that many Amazon appeals are successful because their HR departments are inconsistent with documentation. Stay calm, stick to facts, and don't let their lawyer intimidate you. You've got this!
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