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Keisha Johnson

What happens during an unemployment appeal hearing - NYS Department of Labor process?

My employer is contesting my unemployment claim and I have an appeal hearing scheduled next week with an administrative law judge. This is my first time going through this process and I'm really nervous about what to expect. Can anyone walk me through what actually happens during these hearings? Do I need to bring witnesses or documents? How long do they usually last? I was let go for what they called 'performance issues' but I think it was really because I complained about safety violations. Any advice would be really helpful!

Paolo Rizzo

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I went through this last year and it's not as scary as it seems. The hearing is usually conducted over the phone unless you specifically request in-person. You'll have the administrative law judge, yourself, and your employer (or their representative). The judge will swear everyone in and then let each side present their case. Bring any documentation that supports your version of events - emails, performance reviews, witness statements, etc. The whole thing usually takes 30-45 minutes.

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Thank you! That's really reassuring. Did you end up winning your appeal? I'm worried because my employer has HR people who probably know the system better than I do.

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QuantumQuest

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The key is to stick to the facts and let the employer hang themselves. They have to prove you were fired for misconduct, not just poor performance. Document everything - save emails, texts, anything that shows the real reason you were terminated. If you complained about safety issues, that could actually work in your favor since retaliation for reporting violations is illegal.

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I do have emails about the safety concerns I raised. Should I mention those right away or wait for them to present their case first?

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QuantumQuest

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Present them when you give your testimony. The judge will ask you to explain what happened in your own words - that's when you mention the safety complaints and how the timing of your termination was suspicious.

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Amina Sy

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omg this is giving me anxiety just reading it! i have to do one of these next month and im so scared. do they really make you swear in like in court?? what if i say something wrong

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Paolo Rizzo

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Yes, you do swear in, but it's just a formality. Just tell the truth and don't overthink it. The judge isn't trying to trick you - they just want to understand what really happened.

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I had one of these hearings and couldn't get through to anyone at NYS Department of Labor beforehand to ask questions. Spent hours on hold. Eventually used this service called Claimyr (claimyr.com) that got me connected to an actual person who explained the whole process. There's even a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Honestly saved me a lot of stress knowing what to expect.

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Never heard of that but if it actually works that's amazing. The NYS Department of Labor phone system is impossible to navigate when you're already stressed about a hearing.

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been through 3 of these over the years and won 2 of them. The judges are usually fair but you need to be prepared. Write down a timeline of events beforehand so you don't forget important details. Also, if your employer doesn't show up (which happens sometimes), you basically win by default. Don't dress up too much for phone hearings but if it's in person, business casual is fine.

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What happened with the one you lost? I'm trying to prepare for all possibilities.

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That one I actually was legitimately fired for cause - missed too many days without calling in. Can't fight that. But in your case with the safety complaints, you might have a retaliation angle which is much stronger.

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Emma Davis

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The whole system is rigged anyway. These judges just rubber stamp whatever the employer wants most of the time. I wouldn't get your hopes up too much. Been fighting NYS Department of Labor for months on different issues and they always side with the companies.

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Paolo Rizzo

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That's not true at all. The administrative law judges are independent and I've seen plenty of cases where they rule in favor of the claimant. Don't discourage someone who has a legitimate case.

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Hey Keisha, I just went through this process a few months ago and wanted to share some practical tips. First, organize all your evidence chronologically - especially those safety complaint emails you mentioned. Print them out even if it's a phone hearing, so you can reference them easily. Second, practice explaining your side of the story out loud beforehand. I was so nervous I kept stumbling over my words at first. The judge will ask you specific questions about dates and what exactly happened, so having a clear timeline helps. Also, don't be intimidated if your employer brings their HR team - the judge knows they're professionals and won't be swayed just because they sound polished. Your authenticity and documentation matter more. You've got this! The safety retaliation angle is actually pretty strong legally.

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Honorah King

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This is such helpful advice! I especially appreciate the tip about practicing out loud beforehand - I hadn't thought of that but it makes total sense. I've been so focused on gathering documents that I forgot I'll actually need to speak clearly under pressure. The chronological organization tip is great too. Did you find the judge was pretty patient if you needed to look at your notes during the hearing, or do they prefer you to just speak from memory?

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@a825fad0b755 The judge was totally fine with me referencing my notes! Actually, they seemed to appreciate that I was organized and had documentation ready. Don't worry about looking at your timeline or emails during the hearing - it shows you're being thorough and factual rather than just making things up. The judge even asked me to read specific dates from my notes at one point. Just make sure your documents are well-organized so you're not shuffling through papers for too long. Having everything in chronological order like Fernanda suggested really helps you find things quickly when the judge asks follow-up questions.

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StarSurfer

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I went through a similar situation where I was terminated after raising workplace concerns. One thing that really helped me was requesting a copy of my personnel file from HR before the hearing - you're legally entitled to it in NY and it sometimes reveals inconsistencies in their story. Also, if you have any coworkers who witnessed the safety issues you reported or noticed the timing was suspicious, see if they'd be willing to provide a brief written statement (they don't have to appear at the hearing). The administrative law judge will ask both sides to present opening statements, then your employer goes first since they're contesting the claim. Take notes during their presentation - you'll get a chance to respond and point out any inaccuracies. Remember, they have to prove misconduct, not just that you weren't perfect at your job. Performance issues alone usually don't disqualify you from benefits unless they rise to the level of willful misconduct. Stay calm and stick to the facts - you've got documentation which puts you in a much stronger position than many claimants. Good luck!

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GalaxyGazer

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This is incredibly thorough advice! I hadn't thought about requesting my personnel file - that's brilliant. I'm definitely going to do that right away. The tip about taking notes during their presentation is really smart too. I've been so worried about what I'm going to say that I forgot I need to listen carefully to what they claim happened. You're right that having documentation puts me in a better position. I have emails showing I raised safety concerns about faulty equipment three weeks before they suddenly decided my "performance was declining." The timing is just too convenient. Thank you for breaking down the actual hearing process step by step - knowing they have to prove misconduct rather than me having to prove I'm innocent really helps shift my perspective on this.

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Ava Kim

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I'm scheduled for my first unemployment appeal hearing next month and this thread has been incredibly helpful! Reading everyone's experiences is making me feel much more prepared. One question I haven't seen addressed - if the hearing is by phone, do they send you a number to call or do they call you? I'm worried about missing the call or having technical issues. Also, has anyone had experience with hearings that get rescheduled? My employer's attorney requested a postponement and I'm not sure if that's a good or bad sign for my case. I was terminated after reporting what I believed were OSHA violations, so seeing that others have successfully argued retaliation gives me hope. Thanks to everyone sharing their experiences - it really helps to know what to expect from people who've actually been through this process!

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Jamal Harris

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Hey Ava! For phone hearings, they typically call you at the number you provided when you scheduled the hearing. Make sure your phone is charged and you're in a quiet place with good reception about 10 minutes before the scheduled time. I'd recommend having a backup phone number ready just in case. As for the postponement request - it could go either way. Sometimes employers do this as a delay tactic, but other times they genuinely need more time to gather their evidence or get their representative available. The good news is that if they're scrambling to build a case, it might mean they don't have a strong one to begin with. Since you have OSHA violation documentation, that's actually a really strong position - retaliation for reporting safety violations is taken very seriously. Just make sure you have copies of any reports you filed, emails about the violations, and a clear timeline of when you reported versus when you were terminated. The timing correlation will be key to your case!

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I went through this exact situation about 6 months ago and won my appeal! Here's what really helped me: First, create a simple one-page timeline with dates of your safety complaints on the left and any employer actions on the right - it makes the retaliation pattern crystal clear for the judge. Second, if you have any witnesses to the safety issues or your good work performance before the complaints, ask them to write brief statements (even just a paragraph). Third, remember that "performance issues" is very vague - the employer needs to show specific instances of willful misconduct, not just that they didn't like your work. During the hearing, let them present first, then calmly point out how their timeline doesn't add up. I actually brought printed screenshots of safety regulation websites showing that what I reported were legitimate violations - judges appreciate when you show you weren't just complaining but had valid concerns. The hearing itself was way less intimidating than I expected. You're going to do great - having documentation of safety complaints before termination is actually a really strong position to be in!

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Jacob Lewis

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Thank you so much for sharing your success story, Dmitry! This gives me so much hope. The one-page timeline idea is brilliant - I'm going to create one this weekend showing my safety complaints in March and then the sudden "performance issues" that appeared in April right before my termination. It's actually pretty obvious when you lay it out chronologically. I love the idea of printing safety regulation screenshots too - I reported faulty electrical equipment and missing safety guards on machinery, so I can definitely find the relevant OSHA standards. Did you end up getting all your back benefits once you won, or was there any delay in the payments? I'm trying to plan my finances while this drags out. Your point about letting them present first is really reassuring - I was worried about forgetting important points, but it sounds like their weak case will actually help highlight the strength of mine. Thanks for taking the time to encourage someone going through the same thing!

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Rajan Walker

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I just wanted to add something that helped me tremendously during my appeal hearing - record the hearing if it's allowed in your state! In New York, you can request to record the proceeding for your own records. I used a simple voice recorder app on my phone and it was invaluable for reviewing exactly what was said afterward. Also, don't be afraid to ask the judge to clarify questions if you don't understand something - they'd rather have you give an accurate answer than guess. One more tip: if your employer mentions any disciplinary actions or warnings they claim to have given you, ask them to produce documentation of those on the spot. Often they'll say "we have progressive disciplinary policies" but can't actually show they followed them in your case. The fact that you have written documentation of safety complaints while they likely only have vague "performance concerns" puts you at a huge advantage. Stay confident and remember - you're not asking for a handout, you're claiming benefits you earned and deserve!

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This is such great advice about recording the hearing! I had no idea that was an option in New York - that would definitely help me feel more confident knowing I could review what was said later. The tip about asking them to produce documentation of disciplinary actions on the spot is really smart too. Looking back at my situation, they never gave me any formal warnings or wrote me up for performance issues before I raised the safety concerns. It was literally just verbal feedback during regular check-ins, and then suddenly after I reported the equipment problems, everything I did became a "performance issue." I'm definitely going to ask them to show their progressive discipline documentation if they claim they followed proper procedures. Thanks for pointing out that we earned these benefits - sometimes when you're in the middle of fighting for them, it starts to feel like you're asking for charity instead of claiming what you're entitled to. This whole thread has been incredibly helpful for building my confidence going into this hearing!

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Paolo Moretti

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Reading through all these experiences has been incredibly eye-opening! I'm also facing an unemployment appeal hearing next month after being terminated for "performance issues" that conveniently started right after I filed a complaint with HR about workplace harassment. It's amazing how many of us seem to have similar patterns - raise legitimate concerns, then suddenly everything we do becomes a "problem." I wanted to add one thing that my lawyer friend mentioned: if your employer claims they terminated you for performance, ask them specifically about their employee handbook and whether they followed their own written policies for progressive discipline. Many companies have detailed procedures they're supposed to follow before termination, but they often skip steps when they want someone gone quickly. If they can't show they followed their own rules, it strengthens your case that the real reason was retaliation. Also, for anyone dealing with anxiety about the hearing (like me!), I've been practicing my testimony with a friend who asks me tough questions. It's helping me stay calm and organized when put on the spot. The timeline suggestion everyone keeps mentioning is gold - I made mine into a simple chart and the retaliation pattern is so obvious when laid out visually. Thanks to everyone sharing their stories - knowing we're not alone in this fight makes such a difference!

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Paolo, your point about asking employers to show they followed their own handbook policies is absolutely brilliant! I hadn't thought about that angle but it makes perfect sense - if they have written progressive discipline procedures but skipped straight to termination after you raised concerns, that's pretty damning evidence of their real motivation. I'm also dealing with the anxiety aspect and the practice sessions with a friend sound like a great idea. Did you find it helped you anticipate the types of questions the judge might ask? I keep worrying I'll freeze up when they ask for specific dates or details, even though I have everything documented. The pattern recognition across all these stories is really striking - it seems like retaliation often follows the same playbook of sudden "performance issues" appearing right after complaints. Having this community support makes the whole process feel less isolating. Thanks for adding the handbook angle - I'm definitely going to research my former employer's written policies before my hearing!

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Chloe Robinson

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I'm scheduled for my first unemployment appeal hearing in two weeks and this entire thread has been absolutely invaluable! Like so many others here, I was terminated for supposed "performance issues" that magically appeared after I reported unsafe working conditions to management. Reading everyone's experiences and advice has really helped calm my nerves and given me a solid game plan. I wanted to share one additional resource that might help others - I found out that many local legal aid organizations in New York offer free consultations for unemployment cases, especially when retaliation is involved. They can't represent you at the hearing, but they'll review your documentation and help you organize your arguments. I had a 30-minute phone call with one yesterday and they confirmed that my timeline of safety complaints followed by sudden performance criticism looks like textbook retaliation. A few things I'm planning to do based on all the great advice here: 1) Create that chronological timeline everyone mentioned, 2) Request my personnel file immediately, 3) Practice my testimony out loud, 4) Research my company's written disciplinary policies to see if they followed them, and 5) Organize all my safety complaint emails by date. The most encouraging thing I've learned from this thread is that having documentation puts us in a much stronger position than we might realize. Thank you to everyone who shared their stories - it's made this intimidating process feel much more manageable!

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Chloe, this is such a comprehensive action plan! I love how you've synthesized all the advice from this thread into concrete steps. The legal aid consultation tip is fantastic - I had no idea that resource was available for unemployment cases. It must have been so validating to hear from a legal professional that your timeline looks like textbook retaliation. Your point about documentation putting us in a stronger position is so important. When you're in the middle of being terminated, it feels like you have no power, but reading through everyone's experiences here shows that having those safety complaint emails and the clear timeline actually gives you significant leverage in these hearings. I'm curious about your legal aid consultation - did they give you any specific advice about how to present the retaliation angle, or was it more general guidance? Also, when you request your personnel file, make sure to ask for everything including any notes or memos about you that might not be in your main file. Sometimes there are internal communications that can really help your case. You're going to do great with all this preparation! Having a solid game plan like yours definitely takes a lot of the anxiety out of the unknown. Please update us after your hearing - success stories really help encourage others going through the same thing!

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StarStrider

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I'm going through this exact same situation right now and this thread has been a lifesaver! I was terminated three weeks after filing a formal complaint about our company ignoring proper lockout/tagout procedures on industrial equipment. Suddenly my five years of solid performance reviews meant nothing and everything became a "performance issue." One thing I learned that might help others - when you request your personnel file, also ask for any emails or communications about you between managers or HR. In my state, they have to provide all records related to your employment. I discovered internal emails where my supervisor told HR to "document everything" starting the day after I filed my safety complaint. It was like having a smoking gun! Also, if you're dealing with anxiety about the hearing (totally normal!), I found it helpful to write out potential questions and practice answering them. Things like "When exactly did you report these safety concerns?" and "Can you describe the specific violations you observed?" Having clear, factual answers ready made me feel much more confident. The retaliation timeline is so crucial - I made a simple two-column chart with "Safety Actions I Took" on the left and "Company Response" on the right. When you see it laid out visually, the pattern becomes undeniable. You've got solid documentation and a clear timeline, which puts you in a really strong position. Hang in there - from everything I've read, cases like ours with documented safety complaints have a good success rate!

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