Pennsylvania Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

After trying everything people suggested here, I finally got through using Claimyr today! The agent confirmed my claim was stuck in their "state wage investigation" queue and needed manual processing. They expedited it and said I should see payments within 7-10 days. Will update if the money actually shows up. Thanks for all the suggestions everyone!

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congrats!! pls let us know when u get paid! im gonna try this 2 now

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That's amazing news! Please do update us when you get paid. I'm going to try both the HR Service Center number and Claimyr tomorrow. After 5 months, I just need this resolved.

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I'm dealing with a similar situation but from a different angle - I'm a former state employee who just started the UC process after seeing all these horror stories. Should I be doing anything proactively to avoid getting stuck in this limbo? Like calling that HR Service Center number right away or making sure my claim is flagged properly? I worked for the Department of Health and my last day was two weeks ago. Really don't want to end up in the same 5-month nightmare you're going through!

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Smart thinking to get ahead of this! Based on everything I've read here, definitely call that HR Service Center number (866-377-2672) right when you file your initial claim. Make sure to specifically mention you're a former state employee and ask them to flag your claim for the special processing unit. Also try calling the Harrisburg UC center at 717-787-3907 to request the "state employee claim expedite review" that @Zoe Gonzalez mentioned. Don t'wait - start making these calls as soon as you file. The key seems to be getting your claim routed to the right department from the beginning instead of getting stuck in regular processing like the rest of us did.

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This is such a valuable thread for anyone dealing with PA UC determination letters! I went through something similar a few months ago and those letters really are terrifying when you first get them. The key thing to remember is that PA UC evaluates each week individually for eligibility, so a disqualification for backdated weeks doesn't automatically disqualify you from future benefits. One thing I'd add is to keep detailed records of all your work search activities and weekly certifications during this time. Even though your current claim is processing normally now, having good documentation can save you headaches if any questions come up later. The PA system can be unpredictable and it's always better to have more documentation than you think you need. Great job following up with the update too - it really helps other community members who might be in similar situations!

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This is such helpful advice about keeping detailed records! I learned that lesson the hard way when I had to go back and recreate my work search log from memory after they requested documentation. Now I keep everything in a spreadsheet with dates, company names, contact info, and what type of search activity it was. It takes an extra 5 minutes each time but could save hours of stress later if they audit your claim.

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I'm so relieved to see this thread! I just got a similar determination letter today for some backdated weeks and was absolutely panicking when I saw that huge "NOT ELIGIBLE" at the top. Reading through everyone's experiences here has been incredibly reassuring - it sounds like PA UC really needs to redesign these letters to be clearer about what they actually mean. I'm definitely going to keep filing my current weekly claims and make sure I stay on top of my work search requirements. It's crazy how confusing they make this process when people are already stressed about being unemployed. Thanks to everyone who shared their experiences, especially @Mateo Martinez for the update that your payment went through - that gives me hope that mine will too!

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Just wanted to add my experience since I went through this exact situation 3 months ago. Filed my new application the day after my benefit year ended and it took exactly 17 days to get my first payment. During that waiting period, I kept filing my weekly certifications even though I wasn't getting paid - this is CRUCIAL because once your claim is approved, they'll pay you retroactively for all those weeks you filed. Also, make sure you have your Social Security earnings statement handy when you apply - they use that to verify your wages if employers don't respond quickly to their requests. The whole process is stressful but stick with it and keep filing every week!

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This is really helpful, thank you Jessica! 17 days seems to be pretty typical from what everyone is saying. I'm definitely going to keep filing weekly even during the waiting period - I didn't realize they'd pay retroactively for those weeks. That's a relief! I do have my Social Security earnings statement ready, so hopefully that will help speed things up. It's good to hear from someone who recently went through this exact process.

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I'm in a similar situation - my benefit year ends next Tuesday and I'm really nervous about the whole process. Reading through everyone's experiences here has been incredibly helpful! It sounds like the key points are: 1) File the very first day after your benefit year ends, 2) Keep filing weekly certifications even during the waiting period, 3) Have all your employment documentation ready, and 4) Expect 2-3 weeks before seeing payments. One question - if I worked some gig work (DoorDash/Uber) during my current benefit year, do I need to report those earnings when I reapply? I kept track of everything but wasn't sure if gig work counts the same as regular W-2 employment for qualifying wages.

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Based on everything you've shared, you're definitely doing the right thing by submitting the UC-2B form. Since your employer has confirmed they reported your wages to PA, and you have documentation, it's likely just a system error or mismatch. Interstate claims do take longer, but 3 months is excessive. A wage investigation should resolve this within 2-4 weeks. One thing to consider while waiting: check if you qualify for other emergency assistance programs. Your local Ohio county assistance office might have emergency rental assistance or other programs to help with bills in the meantime.

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Thank you for the suggestion about emergency assistance. I hadn't thought of that. I'll look into what's available in my county while I wait for this UC mess to get sorted out. Really appreciate everyone's help here!

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I'm dealing with something similar right now - working in PA but living in NJ. Haven't been waiting as long as you (only about 6 weeks) but getting the same runaround. One thing that helped me was getting my employer to send me a copy of their UC-2 quarterly report that shows my wages AND their PA employer account number. When I called PA UC (took forever to get through), having that specific account number seemed to help them locate my records faster. Also, if you haven't already, try calling first thing Monday morning right at 8 AM - that's when I finally got through. Hang in there, this system is brutal but you will get your backpay once it's resolved.

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Thank you so much for sharing your experience! I'm definitely going to ask my employer for that specific PA employer account number - that's a great tip I hadn't thought of. And I'll try the Monday 8 AM strategy too. It's somewhat comforting (and frustrating) to know I'm not the only one dealing with this interstate nightmare. How did you find out about getting the UC-2 report with the account number? Did PA UC tell you that or did you figure it out another way?

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Nina, I'm so glad you got this resolved! Your experience is really helpful for others dealing with similar RSEA issues. I'm actually dealing with a related problem - my RSEA appointment was scheduled but then I got an email saying it was cancelled due to "system maintenance" and now I can't reschedule online. The links just redirect me to the main CareerLink page. Based on what you learned, should I call the UC service center directly or try CareerLink first? I'm worried about getting stuck in the same review status loop you were in. Also, did the agent mention anything about how long these system issues with RSEA scheduling might continue?

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Hey Nadia! Based on what I went through, I'd definitely recommend calling the UC service center first using Claimyr rather than trying CareerLink. The UC agents have more authority to put temporary holds on your account and can see the full picture of what's happening with the RSEA requirements. CareerLink seemed pretty useless for me - they never called back like they promised. When I spoke to the UC agent, she mentioned that the February system transition caused widespread RSEA scheduling issues but didn't give me a specific timeline for when they'd be fully fixed. She did say they're aware of the problem and are working on it. The key thing is getting that temporary override on your account so you don't get flagged for review while you're trying to reschedule. Make sure you document that your appointment was cancelled due to system maintenance - take a screenshot of that email if you still have it. The agent will want to see proof that you're trying to comply with the requirement. Good luck!

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@Nadia Zaldivar I had the exact same thing happen to me - appointment cancelled for system "maintenance and" then couldn t'reschedule! It s'so frustrating. I ended up having to go to my local CareerLink office in person to get it sorted out. The staff there said they ve'been getting tons of people with this exact problem since the February update. They were able to manually schedule my RSEA appointment on the spot. If calling the UC service center doesn t'work out, try visiting your nearest CareerLink location. Bring a printout of that cancellation email - they ll'need to see it to manually override the scheduling system. It took me about an hour total including the wait time, but at least I walked out with a confirmed appointment date.

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This whole thread is super helpful! I'm dealing with a similar RSEA nightmare right now - my account has been "under review" for 6 days and I'm panicking about my next payment. The technical issues with PA UC are absolutely ridiculous. I've been unemployed for 4 months and this is the most stressful part of the whole process. Quick question for anyone who's been through this - when Nina mentioned the UC39 form, is that something you fill out through your online account or is it a separate form? I can't seem to find it anywhere in my dashboard. Also, has anyone tried going directly to a CareerLink office without calling first? There's one about 30 minutes from me but I don't want to waste the gas if they're just going to tell me to call. Really appreciate everyone sharing their experiences here. It makes me feel less alone in dealing with this broken system!

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Hey Aria! I totally understand the stress you're going through - I was in the same panic mode just a few days ago. For the UC39 form, it's not actually labeled as "UC39" in your dashboard. When you're logged into your PA UC account, look for something like "Report a Technical Issue" or "System Problem Report" - it might be under a "Help" or "Contact Us" section. The form is basically where you explain what technical problems you encountered while trying to complete requirements. As for going directly to CareerLink, based on what others have shared here, it seems like showing up in person has been pretty effective for people. Danielle mentioned it took about an hour total including wait time, and they were able to manually schedule the RSEA appointment on the spot. If you have that cancellation email or can screenshot the broken links, bring those with you as documentation. You're definitely not alone in this - it sounds like the February system update really messed things up for a lot of people. The 6-day review period you're in sounds similar to what others experienced, and they generally got it resolved before benefits were actually suspended. Hang in there!

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