Pennsylvania Unemployment

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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Hey everyone! I'm completely new to this community but stumbled across this thread while frantically searching for information about vacate and remand orders. Reading through all these detailed experiences and success stories has been such a relief - I had no idea what this meant when I got my notice yesterday! Like many of you, my employer is claiming I quit voluntarily when I was actually laid off due to budget cuts that affected our entire division. I've been so worried about what comes next, but seeing all the consistent timelines (4-5 weeks for hearing notice, then 3 weeks to the actual hearing) and the positive outcomes really gives me hope. @CaptainAwesome - your situation sounds almost identical to mine with the employer twisting comments about company concerns into a "voluntary quit" narrative. The advice everyone has given you about organizing evidence chronologically and bringing multiple copies is exactly what I needed to hear too. I'm definitely going to start preparing now using all the great suggestions here - creating that timeline document, organizing evidence by categories, and gathering all the company-wide communications about the layoffs. Thank you all for being so generous with sharing your experiences and encouragement. This community is amazing!

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Welcome to the community Liam! It's great that you found this thread - I know exactly how you're feeling right now with that mix of confusion and worry when you first get the vacate and remand notice. Your situation does sound very similar to mine with the employer trying to twist concerns about the company into a "quit" narrative when it was actually layoffs due to budget cuts. The fact that your entire division was affected by budget cuts should be really strong evidence that this was a business decision, not anything personal or voluntary on your part. Definitely start gathering all those company-wide communications about the layoffs and budget cuts - that kind of documentation showing it affected multiple people can be really powerful. I'm still waiting for my hearing notice (should be any day now based on everyone's timelines), but I'm feeling so much more confident after reading all the success stories here. We're both going to get through this! Keep us posted on how your case progresses.

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I'm brand new to this community but wanted to jump in and share some encouragement after reading through this entire thread! I went through almost the exact same situation about 10 months ago - employer claimed I quit when I was actually laid off during a company reorganization. Everyone here is absolutely right that a vacate and remand order is great news! It means the Board found real problems with how your original case was handled. My timeline was very consistent with what others have shared: 4 weeks to get the new hearing notice, then 3 weeks until the hearing date. One thing that really helped me was practicing my testimony out loud beforehand. I recorded myself explaining the situation and listened back to identify where I was getting off-track or including too much irrelevant detail. It helped me stay focused during the actual hearing on just the key facts about my separation. Since you have those restructuring emails you didn't submit before, plus documentation of severance and COBRA benefits, you're in such a strong position! The combination of company-wide restructuring evidence and benefits that are only given to involuntarily terminated employees is exactly what you need. I know the financial stress after 3+ months is crushing - I was in the same boat. But based on your evidence and the Board's decision to remand, I'm really optimistic about your chances. Keep filing those weekly claims and stay confident. You've got this!

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This whole thread is so helpful! I'm bookmarking this for future reference. It's crazy that PA UC reps are giving out such inconsistent information - you'd think they'd all be trained on the same procedures. The fact that multiple people have confirmed it's 48 hours for additional claims (when benefit amount stays the same) but then the system doesn't automatically process after that timeframe is just broken. Thanks to everyone who shared their experiences, especially Diego for coming back with the update. It's clear the key is calling and specifically asking them to check if your claim is stuck in the processing queue. Hopefully PA will fix their system so we don't all have to waste hours on hold just to get someone to push a button!

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Totally agree! This thread should be pinned somewhere for future reference. I'm new to this community but dealing with PA UC for the first time and was so confused about all the conflicting info I was getting. Reading through everyone's experiences here has been way more helpful than anything I found on the official PA UC website. It's reassuring to know that so many people have gone through the exact same runaround with different reps giving different timeframes. At least now I know what to expect if I ever need to file an additional claim - 48 hours official rule, but call anyway to get it unstuck from the queue. Thanks everyone for sharing your real experiences!

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I'm currently going through this exact same situation! Filed my additional claim 6 days ago and have been getting the runaround from PA UC reps - one said 48 hours, another said 7 days, and a third said 5 days. Reading through this thread has been a lifesaver because now I know I'm not losing my mind! The consistency in everyone's experiences here (48 hours for additional claims with same benefit amount, but then getting stuck in processing queue) is way more reliable than what the actual UC reps are telling people. Planning to call first thing Monday morning and specifically ask them to check if my claim is waiting in the processing queue. Thanks to everyone who shared their stories, especially Diego for the update - it gives me hope that this will get resolved quickly once I get the right person on the phone!

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my cousin works for unemployment and she told me they're actually planning to phase out the Money Network cards completely by end of 2025, going all direct deposit. not officially announced yet tho

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That's interesting but I haven't seen any official communication about this. For now, both payment methods are fully supported and claimants should choose whichever works best for their situation.

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Just wanted to add that if you're having trouble finding your routing and account numbers, they're usually printed at the bottom of your checks - the routing number is the first 9 digits, and your account number comes after that. If you don't have checks, you can also find these numbers by logging into your online banking or calling your bank directly. Most banks also have this info listed on their mobile apps under account details. Make sure you're using a checking account for direct deposit, not a savings account, as some banks charge fees for ACH transfers to savings accounts.

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This is super helpful! I was actually wondering about the checking vs savings account thing. I almost used my savings account number by mistake. Quick question - do you know if credit unions work the same way as regular banks for the direct deposit setup? I bank with a local credit union and want to make sure there won't be any issues.

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Credit unions work exactly the same way for direct deposit! I use a local credit union and have never had any issues with PA UC deposits. The routing and account number setup process is identical. Actually, credit unions are often better because they typically don't charge fees for incoming ACH transfers like some big banks do. Just make sure you're using your checking account number like @ca8b85727755 mentioned, not savings.

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Noah Lee

Let us know what happens! Once you reach someone at UC, they should be able to see exactly when your card was mailed out. If it's been more than 10 business days since that date, they should issue a replacement automatically. The direct deposit option is definitely better for the future, but you'll still need to recover those initial payments.

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I finally got through to PA UC using that Claimyr service! They confirmed my card was mailed out on March 1st (exactly 3 weeks ago). Since it never arrived, they're canceling that card and issuing a new one with expedited shipping. Also set up direct deposit for future payments. Thanks everyone for your help!

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That's awesome that you got it resolved! Claimyr really seems to be a game-changer for actually reaching someone at PA UC. How long did the whole process take once you connected with an agent? I'm bookmarking that service for future reference since getting through to UC is always such a nightmare. Hope your new card arrives quickly!

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Thanks! The whole call with the UC agent took about 20 minutes once I got connected. They were really helpful and explained that my card probably got lost in transit since it's been way past the normal delivery window. The expedited replacement should arrive in 2-3 business days. Definitely recommend Claimyr to anyone struggling to reach UC - worth every penny to avoid the endless phone tree!

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One thing that really helped me while waiting for my card was calling the PA UC customer service line early in the morning (like right at 8am when they open) or late in the afternoon. I found I had better luck getting through during those times rather than calling during the middle of the day when everyone else is trying. Also, if you're really desperate for the money and can't wait, some people have had success asking a family member to add them as an authorized user on a credit card temporarily just to cover essentials until the debit card arrives. Not ideal, but it's an option if you're in a real bind with bills.

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Great tip about the timing for calling! I've been trying to get through during lunch hours with no luck. Will definitely try calling right when they open tomorrow. The authorized user idea is smart too - sometimes you just need a temporary solution to keep the lights on while waiting for bureaucracy to catch up. Thanks for the practical advice!

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Another thing to keep in mind - if you move or change addresses while waiting for your card, make sure to update your address in BOTH your UC account AND directly with Money Network. I learned this the hard way when I moved apartments right after getting approved. Even though I updated my address in the UC system, the card still went to my old place because Money Network hadn't been notified of the change. Had to wait for my old landlord to forward it to me, which added another week to the whole process. You can update your address with Money Network by calling their customer service line once you have your account set up.

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Wow, that's such an important detail that I bet a lot of people don't think about! Moving during the unemployment process is stressful enough without having to worry about cards going to the wrong address. Did you have to go through any verification process when you called Money Network to update your address, or was it pretty straightforward once you explained the situation?

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They did require verification, but it wasn't too bad. I had to provide my SSN, full name, and the last four digits of the bank account that was supposed to receive deposits. They also asked for both my old and new addresses to confirm the change. The whole call took about 15 minutes. Just make sure you have all your UC paperwork handy when you call because they might ask for your claimant ID too. Better to be over-prepared than have to call back!

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