Pennsylvania Unemployment

Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.

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  • Connect you to a human agent at the PAUC
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  • Call the correct department
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  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Emma Thompson

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To clarify what might be happening: The system sometimes triggers these questions when there's a wage cross-match discrepancy. This could mean: 1. An employer reported wages for you in error 2. Someone with a similar name or SSN had wages reported 3. A previous employer submitted late wage information 4. There was a system glitch in the wage reporting database Your best course of action is to call PA UC directly to verify there's no open issue on your claim. Continue filing your biweekly claims as normal while you investigate.

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Isabella Costa

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this happnd to my cousin and it was becuz his old job reported he got a final paycheck after he was laid off but he already reported that final check properly. took 3 calls to fix it but money came eventually

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Malik Jackson

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I tried calling PA UC about 30 times with no luck before using Claimyr. Got connected to an agent in about 25 minutes. They checked my account and found it was because my previous employer reported a small amount of vacation payout that overlapped with my first claim week. The agent removed the flag right away and my payment processed the next day.

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Amina Bah

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I just managed to get through to an agent! There was an employer wage report from my previous job that came in late - it was for my final check which I already reported. The agent cleared it up in a few minutes and said my payment should process normally. What a relief! Thanks everyone for the help and suggestions.

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Mei Chen

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i dont even bother with careerlink anymore tbh. apply directly on indeed and just screenshot everything. much easier than dealing with that garbage site

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CosmicCadet

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While that works for keeping your own records, remember that some employers specifically post jobs through CareerLink that might not be on Indeed or other job sites. You might be missing out on opportunities that could be a good fit.

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Andre Moreau

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UPDATE: For anyone who finds this post later - the system is back up now and working fine. I was able to record all my work search activities without any issue. Thanks everyone for your help and suggestions!

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Zainab Omar

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Quick update on the IDme situation - if your son gets through the verification process, make sure he also goes back to his PA UC dashboard and clicks the "Allow" button to connect IDme to his unemployment account. A lot of people miss this step and then wonder why their account is still locked even after successful verification. Also, after verification is complete, there can be a 24-48 hour delay before the system updates and allows weekly filing again.

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Dylan Cooper

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I didn't know about the "Allow" button! Thank you for mentioning that. After trying all morning, we finally got through to someone using that Claimyr service you recommended. They confirmed everything you said about the rolling verification schedule and placed a 7-day hold on his account so he can file this week's claim while we sort out the IDme issues. Such a relief!

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Miguel Ortiz

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This might sound random but check if your son's driver's license or ID is expired. My hubby had this EXACT same problem and it turned out his license had expired the month before and IDme wouldn't verify him until he renewed it and uploaded the new one.

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Dylan Cooper

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You know what, I think you might be onto something! His license just expired last month and he hasn't had time to renew it yet. I bet that's part of the verification problem. Thank you!

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Rajan Walker

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One time I overslept and got fired and still got unemployment lol but my boss didnt fight it so maybe thats why?? Good luck!!

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Anna Xian

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That's exactly it! If your employer doesn't contest it, you'll usually get approved automatically! But most restaurants fight EVERY CLAIM because it affects their UC tax rate!!!

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One important clarification: When you file your initial claim, you'll be asked about the reason for separation. Be honest but precise - state you were terminated due to absences, but that the absences were due to documented illness and transportation difficulties beyond your control. Then you'll face a crucial waiting period where your employer can provide their side of the story. This creates what's called an "open issue" on your claim. This doesn't automatically mean denial - it just means they need to investigate. If your claim gets denied initially (which happens in most attendance-related cases), you'll receive a Notice of Determination. You'll have 15 days from the mailing date to file an appeal. Don't miss this deadline under any circumstances. During the appeal process, continue filing your weekly claims and completing your work search activities. If you win on appeal, you'll receive all back payments you qualified for.

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Destiny Bryant

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This is extremely helpful! I'll make sure to be detailed but honest about my situation. Just to clarify - when I file weekly claims during this process, will I need to report any part-time or gig work I pick up while waiting for a decision? I might try to do some DoorDash deliveries to make ends meet.

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Yes, you absolutely must report ANY earnings during weeks you claim benefits. PA UC requires you to report gross earnings (before taxes) for work performed during the week, even if you haven't been paid yet. Failure to report earnings is considered fraud. If you do gig work like DoorDash, keep detailed records of your daily earnings. You can still receive partial benefits if you earn less than your weekly benefit rate, but the amount will be reduced.

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Nolan Carter

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To clarify something important - your hearing wait time is not determined by your physical address but by which UC Service Center is handling your claim. You can check which service center has your claim by logging into your PA UC dashboard. Feltonville area claims are typically handled by the Philadelphia Service Center, which currently has about a 4-week backlog for hearings. Also, whether your employer participates doesn't usually affect scheduling time - the system still reserves a spot for them even if they don't show up. But having a phone hearing instead of in-person can sometimes speed things up by 3-7 days.

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Abigail Patel

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Thanks for explaining! I just checked my dashboard and you're right, it's the Philadelphia Service Center handling my claim. So I should expect around 4 weeks then. I'll make sure to keep filing my weekly claims in the meantime.

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Daniel White

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my brother had appeal hearing last month and he waited 5 weeks but when he finally had the hearing the referee made decision right there on the phone and he got paid 2 days later. so sometimes its quick once you actually get the hearing

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Javier Cruz

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Just to follow up on something important - once your payment appears on the Money Network card, be sure to either transfer it to your bank account or use the card directly. Some people don't realize that leaving the money on the card for too long can result in inactivity fees. The PA UC system should send you an email notification when the payment has been processed, which is separate from the payment date shown in the portal.

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Natasha Orlova

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UPDATE: The money just hit my card this morning! That's about 3 business days from the payment date. Thanks everyone for your help!

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Just a follow-up about legislative claims since there's some confusion in this thread - they DO move faster, but they don't change the eligibility rules. I got my determination in 8 days after my rep flagged my claim. Also, if you're sending in medical documentation, call your state rep's office again and let them know you've submitted everything so they can flag your file again. Sometimes files get "unstuck" but then sit in another queue unless the rep keeps checking on it.

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Sergio Neal

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Called my rep's office today and they confirmed they'll keep checking on it. The aide said they're following up on all their legislative claims weekly, which is reassuring. Medical docs went in yesterday via fax and certified mail (wasn't taking any chances).

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Alice Pierce

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Quick update on my earlier comment - regarding the text messages with your supervisor, YES these can absolutely count as evidence. Print them out, organize them by date, and highlight the parts where you requested accommodation and were denied. Note that if your case goes to a referee hearing (appeal), these would be admissible evidence. Also, if any coworkers witnessed your conversations about accommodation, get their statements in writing if possible. The more documentation you have, the stronger your case will be for showing you had necessitous and compelling reason to leave that job.

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NOT ALWAYS TRUE!!! Sometimes they skip payments completely and blame it on "system issues" don't believe everything you read here people! I've had payments delayed up to TWO WEEKS after holidays before. The PA UC system is completely broken and they don't care about us at all!!!

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Liam Fitzgerald

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While there can certainly be other issues that cause longer delays, a standard one-day delay after a federal holiday is the normal procedure. If your payment was delayed for two weeks, you likely had an open issue or some other flag on your claim that required manual review. That's different from the standard holiday processing delay that OP is experiencing.

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Hey I just wanted to update - my payment just hit my account about an hour ago (Thursday morning). So it was definitely just delayed by the holiday. Hope everyone else got theirs too!

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Mei Lin

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got mine too!! sooo relieved

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I want to add something else that might help others reading this thread. If you're having trouble with your PA UC claim and can't get through by phone, you can also try these options: 1. Contact your state rep (as mentioned) 2. Try the UC live chat feature on the website during business hours (limited availability) 3. Visit a PA CareerLink office in person - they sometimes have UC staff on certain days 4. If your issue is urgent (like facing eviction), ask about the UC emergency escalation process through CareerLink Also make sure you're continuing to file your weekly claims even while waiting for issues to be resolved. Missing weekly certifications can cause bigger problems down the road.

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Malik Johnson

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Wait, there's a live chat option? Where do you find that on the website? I've been all over it and never saw that feature.

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It's not always available - they only activate it when they have staff available to monitor it. You'll see a chat bubble appear in the bottom right corner of the dashboard when it's operational. In my experience, it shows up most often on Tuesday and Wednesday mornings.

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Paolo Ricci

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UPDATE: I wanted to let everyone know what worked for me. I tried several of your suggestions. The state rep office was helpful but said they had a 2-week backlog of UC cases. I ended up using Claimyr and got through to an agent yesterday! They fixed my issue (turns out my claim had a verification flag that needed to be cleared). My payment is now being processed! Thanks so much to everyone who offered advice - this community saved me from a really bad situation.

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CosmicCaptain

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nice! what was the verification flag thing? now im worried my claim might have that too

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Paolo Ricci

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They said it was an income verification flag that got triggered because I had a part-time job for a few weeks. The agent was able to verify everything while I was on the phone and removed the hold. Might be worth checking if you had any work or income changes recently.

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Connor O'Neill

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UPDATE: We finally got answers! My husband tried calling for 2 days with no luck, so we used that Claimyr service mentioned above. Got through to someone in about 20 minutes. Turns out there WAS an open issue that wasn't showing on his dashboard - they needed to verify his work search registration since he has a recall date. The rep fixed it right on the call and said payments should start processing within 48 hours. Such a relief! Thanks everyone for your help!

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Keisha Williams

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CLASSIC PA UC - hiding the actual problem and making us guess what's wrong! Glad you got it fixed!

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Amina Toure

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thx for update. my hubby still waiting at 5 weeks now. gonna try calling again tomorrow

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Connor O'Neill

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Good luck! Definitely ask specifically about open issues - seems like they don't always show up on the dashboard.

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