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For anyone still struggling with Money Network issues, here's what worked for me: I called PA UC directly at 888-313-7284 and asked them to help me reset my Money Network card access. They were able to unlock my account and walk me through setting up the online access properly. Took about 30 minutes total but saved me days of frustration trying to deal with Money Network's customer service. The PA UC reps seem to have more authority to fix card-related problems than the Money Network people do. Worth trying if you're stuck!
This is super helpful! I've been having the same issues with Money Network customer service - they just keep transferring me around and no one seems to know what they're doing. I didn't think to call PA UC directly about card problems. Going to try this number tomorrow. Did you have to wait on hold long when you called PA UC, or did they pick up pretty quickly?
I called that number yesterday and waited about 15 minutes on hold, which honestly isn't too bad compared to Money Network's wait times! The PA UC rep was really helpful and knew exactly how to fix my card issues. She said they deal with Money Network problems all the time and have a direct line to resolve account locks and access issues. Definitely try calling in the morning - seems like wait times are shorter then.
Just wanted to add another quick tip for checking your balance - if you have a smartphone, you can also text "BAL" to 22622 from the phone number associated with your Money Network account. It'll text you back your current balance within a few seconds. Super convenient when you're out shopping and need to know how much you have left without opening an app or calling anyone. I use this method all the time and it's never failed me. Hope this helps someone!
UPDATE: I tried using Chrome instead of Firefox like someone suggested and I was able to get in! Something must have been wrong with my browser cookies or something. I filed my weekly claim successfully. Thanks everyone for all your help!
So glad you got it sorted out! I've been following this thread because I've had similar browser issues with PA's system. It's crazy how these government websites seem to have such specific browser requirements. For anyone else reading this in the future - it's worth trying different browsers first before spending hours on hold. Chrome and Edge seem to work best with most state unemployment systems from what I've experienced.
This is such a helpful point! I wish government websites would just post a list of compatible browsers somewhere obvious. It would save so many people from going through this frustration. I've noticed the same thing with other state websites too - they seem to be optimized for specific browsers but never tell you which ones work best.
Thanks for sharing your experience @Avery Flores! This is really helpful timing info. I'm in a similar boat - just got my first payment processed yesterday and was stressing about when the card would show up. Good to know it's a plain envelope too, I'll make sure to check all my mail carefully over the next week or so. Did you end up using the card or did your direct deposit work properly?
@Ella Russell My direct deposit actually worked perfectly! The money went straight to my bank account as expected. I haven t'even activated the debit card yet since I don t'really need it, but it s'nice to have as a backup option. The card is just there in case something goes wrong with your direct deposit or if you need to access funds quickly. Hope your card arrives soon too!
Just wanted to add another data point - I received my PA UC debit card exactly 8 business days after my first payment processed. Like others mentioned, it came in a very plain white envelope that I almost threw away thinking it was junk mail! The envelope just says "Money Network" in small print. For anyone still waiting, definitely keep an eye out for it because it's easy to miss. Also worth noting that even though I had direct deposit set up, they still sent the card automatically as others have said. The direct deposit worked fine for me, so the card is just sitting in my wallet as backup.
Thanks for sharing that detail about the envelope! I'm still waiting for mine (it's been 6 business days since my payment processed) and I've been checking the mail obsessively. Good to know it says "Money Network" on it - I'll make sure not to toss anything that looks like it could be from them. Did you have any issues activating the card when you finally got around to it, or is it pretty straightforward?
I'm going through the exact same situation and my heart goes out to you. My benefits run out in about 5 weeks and I'm also in healthcare admin - it's like we're all living the same nightmare right now. The anxiety is overwhelming, especially with rent increases happening everywhere. One thing that's helped me cope while job searching is setting up Google Alerts for "healthcare administration" + your city/region. Sometimes smaller practices or clinics post openings on their websites that don't make it to the big job boards. I've also started following local healthcare systems on LinkedIn - they sometimes post about job fairs or hiring events before they go public. Also, I don't know if this applies to you, but I found out that some former colleagues who left our field entirely are now working in medical device sales or pharmaceutical companies doing territory management. The healthcare knowledge transfers really well and the pay can be better than traditional admin roles. The waiting and uncertainty is absolutely brutal. Some days I can barely function from the stress, but reading these responses reminds me that this is bigger than any of us individually. We're all fighting the same broken system. Hang in there - your skills and experience matter, even when it doesn't feel like it.
Thank you for sharing this and for the practical suggestions! Setting up Google Alerts is such a smart idea - I can't believe I hadn't thought of that. You're right that smaller practices probably post on their own websites first before going to the major job boards. I'm definitely going to set those up today. The pharmaceutical and medical device sales angle is really interesting too. I hadn't considered how our healthcare administration background could translate to territory management or sales roles, but you're absolutely right that the medical knowledge would be valuable there. It's encouraging to hear about former colleagues who successfully made that transition. Following healthcare systems on LinkedIn for early job fair notifications is brilliant as well. Sometimes getting that advance notice can make all the difference in getting your application in before they're overwhelmed with responses. I completely relate to some days barely being able to function from the stress. It's such a helpless feeling when you're doing everything "right" but still hitting wall after wall. But you're absolutely right that this is a systemic problem affecting so many of us in healthcare admin right now. Thank you for the reminder that our skills and experience do matter, even when rejection after rejection makes it hard to believe. We'll get through this somehow - we have to.
I'm really sorry you're going through this - I know exactly how scary it is when those benefit weeks are running out. I went through the same thing last year when my healthcare admin position was eliminated. One resource that saved me that I haven't seen mentioned yet is checking with your local Salvation Army chapter. They often have emergency rent assistance programs that are separate from county programs, and sometimes they can help immediately while you're waiting for other assistance to process. Also, for healthcare admin specifically, I'd suggest looking into companies that do medical credentialing - like CAQH or ProviderTrust. They often need people with healthcare administration backgrounds for remote work, and the application process tends to move faster than traditional hospital systems. Another thing that helped me was reaching out to my former health insurance provider's customer service department. Many insurance companies are hiring for prior authorization and member services roles, and they specifically look for people who understand how healthcare systems work from the inside. The job market is absolutely brutal right now, but please don't lose hope. Your experience is valuable and this situation is temporary, even though it feels endless. Keep utilizing all the resources everyone has shared here - you're doing everything right.
Zara Mirza
To summarize what everyone has correctly pointed out: When filing weekly claims in PA, you report gross wages for work performed during that specific week (Sunday-Saturday), regardless of when you get paid for that work. Since you didn't work any days this week, you would report 0 days worked and $0 earnings, even though you're receiving a final paycheck for work done in previous weeks. You should be eligible for full benefits for this week. Just make sure you continue filing every week, complete your work search activities (you need to do at least 2 per week), and keep documentation of your job applications.
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Chloe Robinson
•Thank you SO much! This clears everything up perfectly. I'll make sure to do my work searches too - already applied to 3 places this week just to be safe. Really appreciate everyone's help!
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Caleb Stark
Just wanted to add - keep ALL your documentation from this final paycheck (pay stub, etc.) in case PA UC ever asks for it later during an audit or review. Even though you're reporting it correctly by not including it in this week's claim, having that paper trail showing the dates you actually worked vs when you got paid could save you headaches down the road. I learned this the hard way when they requested 6 months of documentation during a routine review. Better to be over-prepared than scrambling later!
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Liam Mendez
•Great advice! I definitely didn't think about keeping documentation for audits. I'll make sure to file away that final pay stub with the dates clearly shown. Quick question - do you know if screenshots of online pay stubs work just as well as printed ones, or should I actually print them out? My company switched to all digital recently.
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