New York Unemployment: How to get waiting week credit and payment timeline?

Took me about 4 weeks to get my waiting week sorted out. You need to keep calling them till you get through. its frustrating but thats the only way. Once its fixed you should see the money in 2-3 business days.

I found a way to actually get someone on the phone! Used this service called claimyr.com - it calls and waits on hold for you then connects you when an agent picks up. Costs $20 but totally worth it instead of calling for hours. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

Here's what you need to do for the waiting week: 1. Call the claims center early morning (best time is right when they open) 2. Tell them specifically you need waiting week credit 3. Have your claim info ready 4. Make sure to get a confirmation number After its processed, payments usually hit your account within 2-3 business days. If you're having trouble getting through on the phone, try using claimyr.com - saved me hours of frustration. Dont forget to certify weekly while waiting for this to get fixed!

lol good luck getting anyone on the phone. been trying for 2 weeks straight 🤮

check ur spam folder sometimes the confirmation emails go there

my waiting week got fixed last month. took forever but keep trying. the money came like 2 days after they fixed it

Just went through this same issue last month! Here's what worked for me - I called right at 8am when they open and got through after about 30 minutes. Make sure you have your claim number and SSN ready. The rep was able to credit my waiting week immediately and I got paid 3 days later. Don't give up, the key is persistence and calling early! Also keep certifying your weekly claims while you wait or you'll create more issues for yourself.

Had the exact same problem a few months ago! The waiting week thing is super confusing. What finally worked for me was calling the Teleclaim line (888-209-8124) instead of the main number - seemed to have shorter wait times. When you do get through, ask them to check if your waiting week was properly applied to your claim. Sometimes there's a glitch where it shows as served but isn't actually credited. Also make sure you didn't accidentally skip any weekly certifications during that first week - that can mess up the waiting week credit too. Once they fix it, the backpay should come pretty quick (mine was like 4-5 days). Hang in there!