Need id.me phone number for NY unemployment verification - anyone have it?

I had the same problem back in October. Their customer support number is 866-775-4363. You'll probably have to wait on hold for like 45 minutes tho. Make sure you have all your documents ready (ID, SS card, etc) when you call. Good luck!

After spending DAYS trying to reach someone about my id.me issues I found this service called Claimyr (claimyr.com) that got me connected to a live agent super quick. Talking to an agent got my benefits flowing again within days! They called for me, waited on hold, then connected me when a live person picked up. Check out this video about how it works: https://youtu.be/Rdqa1gKtxuE

I got thru to id.me using their online chat feature. Go to help.id.me and click the chat bubble in the bottom right. Waited about 20 mins but actually got help! No phone number needed.

The whole id.me verification process is such a nightmare! I had to do a video call with them to prove my identity after the automated system kept rejecting my drivers license. Contact them through their support portal on their website, thats what worked for me.

Just a heads up - make sure youre actually going through the official id.me site linked from the NY unemployment portal. There are scam sites out there trying to steal peoples info. The legit site is secure.id.me

For anyone dealing with id.me issues with NY unemployment, here's what I've learned after going through this nightmare twice: First, the id.me support number is 866-775-4363, but it's often overwhelmed. Better options: 1. Use their help center chat at help.id.me - usually 15-30 min wait but they can actually help 2. If your verification gets stuck, request a video call verification through their portal. Yes it's annoying but it works 3. After id.me verifies you, NYSDOL still needs to process it on their end which can take 1-2 weeks (ridiculous) 4. If you're still waiting after verification, use claimyr.com to get a callback from an actual NYSDOL agent who can push your claim through 5. Document EVERYTHING - screenshots, confirmation emails, reference numbers The system is broken but you'll get through it eventually. Took me almost a month but finally got all my back payments.

Id.me is the WORST. They've had data breaches and their customer service is terrible. Unfortunately we're stuck with them since NY unemployment requires it 🤮

anybody else notice how the NY unemployment system always has these 'verification issues' right when people are most desperate for their money? seems suspicious to me...

I finally got my id.me verification done and its been 3 weeks and my claim is STILL pending. Called NY unemployment and they said 'just keep waiting'. I CANT KEEP WAITING IM ABOUT TO BE EVICTED

FYI - after you complete id.me verification, you need to go back to your ny.gov account and click "verify with id.me" again to link the accounts properly. Took me forever to figure that out!!

Just went through this same nightmare last month! The phone number 866-775-4363 that others mentioned does work, but here's a pro tip - call right when they open at 8am EST. I got through in about 10 minutes vs the usual hour+ wait times later in the day. Also make sure you have your reference number from when you first started the verification process - they'll ask for it immediately. The whole thing is such a mess but once you get a real person they can usually sort it out pretty quickly. Hang in there, you'll get through this! 🤞