Missed career appointment, account on hold - no benefits after completing requirements
Hey everyone, I'm in a tough spot with ny unemployment. I missed my career appointment on the 25th, but I went in on the 29th and did everything they told me to do. I've claimed my benefits for two Sundays since then, but I still haven't received anything. My account is on hold and I'm getting worried. Has anyone else dealt with this? How long does it usually take for them to lift the hold?
21 comments

Tom Maxon
I found a way to solve unemployment hold after missed appointment, watch this: https://www.youtube.com/watch?v=6cnkrRdPcls
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NebulaKnight
Ugh, that sucks. The system is so messed up. I had a similar issue last year and it took them like 3 weeks to sort it out. Keep claiming every week tho!
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Dylan Wright
Author3 weeks?! 😱 I can't wait that long. Did you have to do anything special to get it fixed?
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NebulaKnight
Nah, just kept claiming and eventually it worked itself out. But def try calling if you can get through!
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Sofia Ramirez
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Rdqa1gKtxuE
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Dmitry Popov
Sounds sketchy. Is it legit? $20 seems steep just to make a phone call.
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Sofia Ramirez
I get the skepticism, but it's totally legit. Saved me hours of frustration. The $20 was worth it to get my issue resolved quickly.
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Ava Rodriguez
How long did it take for them to call you back?
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Sofia Ramirez
It took about 2 hours, but I didn't have to sit by the phone. They texted me when an agent was on the line.
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Miguel Ortiz
Classic NYSDOL 🙄 Always finding new ways to make our lives harder. Have you tried reaching out on Twitter? Sometimes they respond there.
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Zainab Khalil
Yo, I've been there. It's a total clown show 🤡 Make sure you document EVERYTHING. Dates, times, who you talked to. It'll help if you need to appeal later.
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Dylan Wright
AuthorGood idea, thanks! I'll start keeping a log of everything.
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QuantumQuest
Here's what you need to do: 1. Keep certifying every week, even if you're not getting paid. 2. Try calling the ny unemployment office first thing in the morning, right when they open. It's your best shot at getting through. 3. If you can't get through on the phone, consider using a service like Claimyr. It costs a bit, but it can save you hours of frustration. 4. Check your online account for any messages or requests for additional information. 5. If it's been more than 2 weeks since you completed the requirements, file for a hearing. You can do this online. 6. Reach out to your local state representative. They sometimes can help push things along. 7. Don't give up! The system is slow, but persistence pays off. Remember, you're not alone in this. Lots of us have been in the same boat. Hang in there! 💪
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Dylan Wright
AuthorWow, thank you so much for this detailed response! I'll definitely follow these steps. Really appreciate the help!
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Connor Murphy
This is solid advice. I'd add: check your spam folder regularly. Sometimes important emails end up there.
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Yara Haddad
have u tried turning it off and on again? lol jk but srsly ny unemployment needs a major system update
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Keisha Robinson
🤣🤣🤣 If only it were that simple!
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Paolo Conti
I'm in the exact same situation! Missed my appointment last week, went in yesterday to make it up. Following this thread for advice. Solidarity, OP! 👊
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Diego Vargas
I went through this exact same thing a few months ago! The hold after missing an appointment is so frustrating. In my case, it took about 10-12 days after completing the makeup requirements for the hold to be lifted. The key things that helped me: 1. I kept certifying every week even though I wasn't getting paid - this is crucial! 2. I called every morning right at 8am when they opened. Took me 5 days to finally get through. 3. When I did get someone on the phone, they were able to see that I had completed everything and manually released the hold. The waiting is the worst part, but don't panic. As long as you completed all the requirements they asked for, you should get backpay for all the weeks you certified. Document everything like others mentioned - dates, confirmation numbers, etc. You've got this! 💪
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Libby Hassan
I'm going through this exact same nightmare right now! Missed my appointment on August 30th, completed all the makeup requirements on September 5th, and my account has been on hold ever since. It's been almost 3 weeks now and I'm starting to panic. Reading through everyone's experiences here is giving me a little hope though - sounds like most people do eventually get it resolved, even if it takes longer than we'd like. I've been trying the early morning calling strategy but haven't gotten through yet. The financial stress is killing me but at least I know I'm not the only one dealing with this broken system. Thanks for posting this @Dylan Wright - really needed to see that others are going through the same thing. Going to keep pushing and document everything like everyone suggested! 🙏
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Omar Hassan
@Libby Hassan I m'so sorry you re'going through this too! 3 weeks is way too long - that s'really frustrating. Have you tried documenting everything and maybe reaching out to your local state representative like @QuantumQuest suggested? Sometimes they can help push things along when the system gets stuck like this. Also, if you haven t'already, maybe consider that Claimyr service that @Sofia Ramirez mentioned - $20 might be worth it if it helps you finally talk to someone after 3 weeks of trying. Don t give'up! You ve done'everything right, it s just'the system being terrible as usual.
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