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Alberto Souchard

How long does it take NYS Department of Labor to process unemployment claim - still waiting 2 weeks

Filed my unemployment claim with NYS Department of Labor two weeks ago and it's still showing as 'under review' on my.ny.gov portal. I submitted all the required documents and answered all the questions but haven't heard anything back yet. My last day of work was January 8th and I really need to know when I can expect my first payment. Has anyone else experienced delays like this? Is 2 weeks normal for processing or should I be worried something went wrong with my application?

Two weeks is actually pretty normal for initial claim processing. NYS Department of Labor typically takes 2-4 weeks to review new claims, especially if they need to verify your employment history or if there are any issues that require adjudication. You should receive a determination letter in the mail once they finish reviewing everything.

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Thank you! That makes me feel better. I was starting to panic thinking I did something wrong on the application.

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Marcus Marsh

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Mine took 3 weeks last year and that was considered normal timing. Just keep filing your weekly claims even while your initial claim is still processing - you don't want to miss any weeks.

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I didn't know I should keep filing weekly claims! I thought I had to wait until my claim was approved first.

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Yeah definitely keep filing weekly claims starting from your first week of unemployment. If your claim gets approved you'll get paid for all those weeks retroactively.

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Cedric Chung

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ugh the whole system is SO SLOW. took them almost a month to process mine and then they had questions about why I left my job even though I put down 'lack of work' clear as day on the form

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Talia Klein

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If you're having trouble getting through to someone at NYS Department of Labor to check on your claim status, I had success using a service called Claimyr (claimyr.com). They help you get through to an actual agent instead of waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to ask about adjudication delays.

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Never heard of that service before. Does it actually work or is it just another scam?

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Talia Klein

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It's legit - they don't ask for any personal info, just help you navigate the phone system. Saved me hours of calling and getting disconnected.

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PaulineW

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Same boat here! Filed on January 10th and still waiting. At least I know I'm not the only one dealing with this processing time.

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